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Calculate User Statistics fails

Eigeplackter

By Eigeplackter
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Eigeplackter

Eigeplackter   75

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Hi,

can't say for sure when it started happening, but I cannot get fresh statistics.

  

2023-02-10 15:12:29.423 Error TaskManager: Error
*** Error Report ***
Version: 4.8.0.21
Command line: /volume4/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology7_{version}_x86_64.spk
Operating system: Linux version 4.4.180+ (root@build13) (gcc version 8.5.0 (GCC) ) #42962 SMP Tue Sep 20 22:35:56 CST 2022
Framework: .NET 6.0.8
OS/Process: x64/x64
Runtime: volume4/@appstore/EmbyServer/system/System.Private.CoreLib.dll
Processor count: 4
Data path: /var/packages/EmbyServer/var
Application path: /volume4/@appstore/EmbyServer/system
System.NullReferenceException: System.NullReferenceException: Object reference not set to an instance of an object.
at Statistics.Helpers.Calculator.CalculateMovieQualities()
at Statistics.ScheduledTasks.CalculateStatsTask.MediaBrowser.Model.Tasks.IScheduledTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
Source: statistics
TargetSite: statistics.Models.Configuration.ValueGroup CalculateMovieQualities()

The attached log is full of errors.

 

embyserver.txt

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Happy2Play

Happy2Play   8282

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My guess it is about unknown Seriesnames.

As the error is the same as all the discussion in the topic around that time.

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Eigeplackter

Eigeplackter   75

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Didn't work for me, running plugin in version 3.0.5.1

SQL returns: 

Ausführung wurde ohne Fehler beendet.
Ergebnis: 0 Zeilen in 42ms zurückgegeben
In Zeile 1:
select Path, Name, SeriesName, ProviderIds from MediaItems where type=8 and SeriesName is null

Did another library scan (120 secs) and started calculate manually.

Fails after 110 secs.

Same error in debug log (can be provided via pn) 

2023-02-10 23:25:46.952 Error TaskManager: Error
	*** Error Report ***
	Version: 4.8.0.21
	Command line: /volume4/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology7_{version}_x86_64.spk
	Operating system: Linux version 4.4.180+ (root@build13) (gcc version 8.5.0 (GCC) ) #42962 SMP Tue Sep 20 22:35:56 CST 2022
	Framework: .NET 6.0.8
	OS/Process: x64/x64
	Runtime: volume4/@appstore/EmbyServer/system/System.Private.CoreLib.dll
	Processor count: 4
	Data path: /var/packages/EmbyServer/var
	Application path: /volume4/@appstore/EmbyServer/system
	System.NullReferenceException: System.NullReferenceException: Object reference not set to an instance of an object.
	   at Statistics.Helpers.Calculator.CalculateMovieQualities()
	   at Statistics.ScheduledTasks.CalculateStatsTask.MediaBrowser.Model.Tasks.IScheduledTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
	   at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
	Source: statistics
	TargetSite: statistics.Models.Configuration.ValueGroup CalculateMovieQualities()

 

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Happy2Play

Happy2Play   8282

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Debug logging may show more information, but I know I can only get that error with SeriesName issue.  But yours is different as you are not getting any episodes with the query.

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Junglejim

Junglejim   351

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I seem to be having the same problem, it's been working fine for months but over the last week it has started failing. Not sure what has changed. 

	*** Error Report ***
	Version: 4.7.11.0
	Command line: /app/emby/EmbyServer.dll -programdata /config -ffdetect /app/emby/ffdetect -ffmpeg /app/emby/ffmpeg -ffprobe /app/emby/ffprobe -restartexitcode 3
	Operating system: Linux version 6.0.0-0.deb11.6-amd64 (debian-kernel@lists.debian.org) (gcc-10 (Debian 10.2.1-6) 10.2.1 20210110, GNU ld (GNU Binutils for Debian) 2.35.
	Framework: .NET 6.0.8
	OS/Process: x64/x64
	Runtime: app/emby/System.Private.CoreLib.dll
	Processor count: 4
	Data path: /config
	Application path: /app/emby
	System.NullReferenceException: System.NullReferenceException: Object reference not set to an instance of an object.
	   at Statistics.Helpers.Calculator.CalculateMovieQualities()
	   at Statistics.ScheduledTasks.CalculateStatsTask.MediaBrowser.Model.Tasks.IScheduledTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
	   at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
	Source: statistics
	TargetSite: statistics.Models.Configuration.ValueGroup CalculateMovieQualities()

EDIT: Got it working! I uninstalled the watched history plugin and now it's working. These two plugins (Watch History & Statistics) don't seem to like each other. :)

@Cheesegeezer @hackthis02 Not sure which plugin (Watch History) or (Statistics) is causing the problem?

Edited by Junglejim
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Cheesegeezer

Cheesegeezer   3086

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So i have installed Statistics plugin myself and can confirm that watch history is causing the issue. Why??? I have no idea. Because the exceptions make no sense to me.

but its failing at the calcmoviequality method, which i assume is to get the resolution of the movie. I’m sure that nothing has changed in a long time in the core code that would break this. However the stats plugin should not be including channels as stats, because its only focused on Library items. 
 

i think this is where the issue lies. 

and with the limited capabilities you have when creating a channel I don’t know how to fix this in Watch History. 

if you read the requests from users of watch history, all the requests want it to basically be yet another movie or tv show library with all the relevant info like browsing a movie library. I think i should strip back a lot of that in Watch History as its only a list of what users have been watching. 
 

so I’m open to suggestions.

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ebr Emby Team

ebr   14913

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Hey Cheeze.  This is going to come down to some value on your items that the stats plug-in is never expecting to not be there but isn't.  Exactly what that value is, I can't be sure but perhaps things like runtime or a media type or something like that...

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Cheesegeezer

Cheesegeezer   3086

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52 minutes ago, ebr said:

Hey Cheeze.  This is going to come down to some value on your items that the stats plug-in is never expecting to not be there but isn't.  Exactly what that value is, I can't be sure but perhaps things like runtime or a media type or something like that...

I have filled almost every field available in the channeliteminfo… i shall demonstrate… 2 secs…

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Cheesegeezer

Cheesegeezer   3086

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Posted (edited) 
ChannelMediaContentType contentType = item switch
                {
                    Episode _ => ChannelMediaContentType.Episode,
                    Movie _ => ChannelMediaContentType.Movie,
                    _ => ChannelMediaContentType.Episode
                };

                ChannelFolderType folderType = item switch
                {
                    Episode _ => ChannelFolderType.Series,
                    Movie _ => ChannelFolderType.Container,
                    _ => ChannelFolderType.Container,
                };

string seriesName = "";

                if(item is Episode)
                {
                    var series = item.FindParent<Series>();
                    seriesName = series.Name;
                }

                ChannelItemInfo historyItem = new ChannelItemInfo
                {
                    Name = item.Name,
                    SeriesName = seriesName,
                    Id = item.Id.ToString(),
                    Type = ChannelItemType.Media,
                    OfficialRating = item.OfficialRating,
                    Overview = item.Overview,
                    Genres = new List<string>(item.Genres),
                    Studios = new List<string>(item.Studios),
                    CommunityRating = item.CommunityRating,
                    RunTimeTicks = item.RunTimeTicks,
                    DateCreated = item.LastPlayedDate,
                    IndexNumber = item.IndexNumber,
                    ParentIndexNumber = item.ParentIndexNumber,
                    DateModified = item.DateModified,
                    ContentType = contentType,
                    ExtraType = (ExtraType)0,
                    ImageUrl = item.PrimaryImagePath,
                    OriginalTitle = item.OriginalTitle,
                    MediaType = ChannelMediaType.Video,
                    FolderType = folderType,
                    ProviderIds = item.ProviderIds,
                    PremiereDate = item.PremiereDate,
                    ProductionYear = item.ProductionYear,

                    MediaSources = new List<MediaSourceInfo>
                    {
                        new ChannelMediaInfo()
                        {
                            Path = item.Path,

                        }.ToMediaSource(),
                    },
                };
                items.Add(historyItem);

 

Edited by Cheesegeezer
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Cheesegeezer

Cheesegeezer   3086

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so i guess based on an assumption that statistics plugin knows how to handle MediaSource Width and Height internally, then i can add those variables into the Mediasource List.

i will give that a go.  Thanks Eric.

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Cheesegeezer

Cheesegeezer   3086

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12 minutes ago, ebr said:

Yeah, I'll bet it is the almost completely blank media source that is tripping it up.

Thanks Eric for your advice, I’ll get on it later or tomorrow.  We are watching 2nd series of Clarkson Farm, can’t stop watching lol 😂 

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hackthis02

hackthis02   93

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3 hours ago, Cheesegeezer said: 
ChannelMediaContentType contentType = item switch
                {
                    Episode _ => ChannelMediaContentType.Episode,
                    Movie _ => ChannelMediaContentType.Movie,
                    _ => ChannelMediaContentType.Episode
                };

                ChannelFolderType folderType = item switch
                {
                    Episode _ => ChannelFolderType.Series,
                    Movie _ => ChannelFolderType.Container,
                    _ => ChannelFolderType.Container,
                };

string seriesName = "";

                if(item is Episode)
                {
                    var series = item.FindParent<Series>();
                    seriesName = series.Name;
                }

                ChannelItemInfo historyItem = new ChannelItemInfo
                {
                    Name = item.Name,
                    SeriesName = seriesName,
                    Id = item.Id.ToString(),
                    Type = ChannelItemType.Media,
                    OfficialRating = item.OfficialRating,
                    Overview = item.Overview,
                    Genres = new List<string>(item.Genres),
                    Studios = new List<string>(item.Studios),
                    CommunityRating = item.CommunityRating,
                    RunTimeTicks = item.RunTimeTicks,
                    DateCreated = item.LastPlayedDate,
                    IndexNumber = item.IndexNumber,
                    ParentIndexNumber = item.ParentIndexNumber,
                    DateModified = item.DateModified,
                    ContentType = contentType,
                    ExtraType = (ExtraType)0,
                    ImageUrl = item.PrimaryImagePath,
                    OriginalTitle = item.OriginalTitle,
                    MediaType = ChannelMediaType.Video,
                    FolderType = folderType,
                    ProviderIds = item.ProviderIds,
                    PremiereDate = item.PremiereDate,
                    ProductionYear = item.ProductionYear,

                    MediaSources = new List<MediaSourceInfo>
                    {
                        new ChannelMediaInfo()
                        {
                            Path = item.Path,

                        }.ToMediaSource(),
                    },
                };
                items.Add(historyItem);

 

Just from a quick look, what I use that I don't see in your code:
movie.SortName -Movie title
episode.Series.SortName --Episode title
movie(or episode).GetMediaStreams().FirstOrDefault(s => s != null && s.Type == MediaStreamType.Video)?.Codec -give me the media codec
movie(or episode).GetMediaStreams().FirstOrDefault(s => s != null && s.Type == MediaStreamType.Video)?.DisplayTitle.Split(' ')[0] -give me what emby thinks the resolution is.

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Cheesegeezer

Cheesegeezer   3086

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57 minutes ago, hackthis02 said:

Just from a quick look, what I use that I don't see in your code:
movie.SortName -Movie title
episode.Series.SortName --Episode title
movie(or episode).GetMediaStreams().FirstOrDefault(s => s != null && s.Type == MediaStreamType.Video)?.Codec -give me the media codec
movie(or episode).GetMediaStreams().FirstOrDefault(s => s != null && s.Type == MediaStreamType.Video)?.DisplayTitle.Split(' ')[0] -give me what emby thinks the resolution is.

What isn’t available in a channel is 

1. sortName

2. episodeTitle.. should be item.Name and is typed based on internalItemQuery result

3. mediacodec i can do.

4. Your display title relies on a string value not a calculation of width and height.

in my mediaInfo plugin there is this to determine the resolution  

string resolution = "";
                    if (Convert.ToInt32(typeInfo.Width) >= 1281 && Convert.ToInt32(typeInfo.Width) <= 1920)
                    {
                        resolution = config.ShowHD ? "HD 1080p" : "1080p";
                    }

                    if (Convert.ToInt32(typeInfo.Width) >= 3841 && Convert.ToInt32(typeInfo.Width) <= 7680)
                    {
                        resolution = config.ShowAsUHD ? "8K UHD" : "8K";
                    }

                    if (Convert.ToInt32(typeInfo.Width) >= 1921 && Convert.ToInt32(typeInfo.Width) <= 3840 )
                    {
                        resolution = config.ShowAsUHD ? "UHD".Trim() : "4K".Trim();
                    }

                    if (Convert.ToInt32(typeInfo.Width) >= 1200 && Convert.ToInt32(typeInfo.Width) <= 1280)
                    {
                        resolution = config.ShowHD ? "HD 720p" : "720p";
                    }

                    if (Convert.ToInt32(typeInfo.Width) < 1200)
                    {
                        resolution = "SD";
                    }

 

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Cheesegeezer

Cheesegeezer   3086

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Posted
21 minutes ago, hackthis02 said:

Thanks @Cheesegeezer I was looking for a way to sort resolutions without relying on emby. I'll see if I can factor this into my plugin. 

Appreciate it fella, and hope we can work together to make everything compatible with each other. 
 

happy coding chief 👍👍

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