Payment for an account I have not had or made.

[EnvyEmby 1]

Hi I was wanting to ask I see a payment from my account to Emby for an amount I have never had says Emby Premier and I put in my information to try and login and it says username and or password is wrong so I know this payment to lifetime membership to Emby was not done by me please help me sort this out?

[EnvyEmby 1]

Hi I was wanting to ask I see a payment from my account to Emby for an amount I have never had says Emby Premier and I put in my information to try and login and it says username and or password is wrong so I know this payment to lifetime membership to Emby was not done by me please help me sort this out?

[GrimReaper 3324]

Address your query to:

billingsupport@emby.media

with appropriate details (account used, proof of purchase etc...).

[EnvyEmby 1]

Thank you Grim.