lstryhrn 7 Posted January 23, 2023 Share Posted January 23, 2023 So I notice every 4k HDR file that I play, the Emby app software decode the audio it. It never happens on 1080p files. I have a shield pro which can handle alot of audio formats. How can I get it to direct play my audio? I attached a server log. I am not for sure that will do any good because the server is saying direct play but in the stat for nerd option on the app it says software decode. I know sometimes I have trouble with TRUEHD but other formats are software decoding as well. Maybe its normal. embyserver.txt Link to comment Share on other sites More sharing options...
ebr 14930 Posted January 23, 2023 Share Posted January 23, 2023 Hi. What is the Shield hooked up to? Link to comment Share on other sites More sharing options...
lstryhrn 7 Posted January 23, 2023 Author Share Posted January 23, 2023 1 hour ago, ebr said: Hi. What is the Shield hooked up to? Its hooked up to a Samsung 4k tv Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 23, 2023 Share Posted January 23, 2023 Hi there, did you explore the stats feature in the video player to learn why it was transcoding? Link to comment Share on other sites More sharing options...
lstryhrn 7 Posted January 23, 2023 Author Share Posted January 23, 2023 1 minute ago, Luke said: Hi there, did you explore the stats feature in the video player to learn why it was transcoding? Are talking about the stats for nerds? Yes thats how I know the audio is decoding. Everything else is direct playing. On the server its says that the audio is direct playing. Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 23, 2023 Share Posted January 23, 2023 OK, please attach the server ffmpeg log as well. thanks. Link to comment Share on other sites More sharing options...
lstryhrn 7 Posted January 23, 2023 Author Share Posted January 23, 2023 11 minutes ago, Luke said: OK, please attach the server ffmpeg log as well. thanks. I have 5. I attached them all ffmpeg-remux-124021df-f76b-4259-af04-4795cc564079_1.txtffmpeg-directstream-cded9bb2-dfc8-4042-bc8c-62a4f2d7a9ec_1.txtffmpeg-remux-91f7ab34-15ed-47cc-9b29-acea925bf1e3_1.txtffmpeg-directstream-cded9bb2-dfc8-4042-bc8c-62a4f2d7a9ec_1 (1).txtffmpeg-directstream-2ce50220-46e7-4da6-a51c-aec4d0f75ed4_1.txt Link to comment Share on other sites More sharing options...
ebr 14930 Posted January 23, 2023 Share Posted January 23, 2023 1 hour ago, lstryhrn said: Its hooked up to a Samsung 4k tv Most TVs will not pass HD audio. Yours appears to only support DD and DD+ so other audio formats will decode in the app. If you have a receiver capable of processing more audio formats, hook the Shield to the receiver and then the TV to the Receiver output. Link to comment Share on other sites More sharing options...
lstryhrn 7 Posted January 23, 2023 Author Share Posted January 23, 2023 1 minute ago, ebr said: Most TVs will not pass HD audio. Yours appears to only support DD and DD+ so other audio formats will decode in the app. If you have a receiver capable of processing more audio formats, hook the Shield to the receiver and then the TV to the Receiver output. Its amazing how all of these media apps work. So Plex HD passthrough is a load of bs? I ask because I only transcode audio with TRUEHD on there when I use to use it. Everything else direct plays Link to comment Share on other sites More sharing options...
ebr 14930 Posted January 24, 2023 Share Posted January 24, 2023 14 hours ago, lstryhrn said: So Plex HD passthrough is a load of bs? They are very likely doing the same thing we are but just don't indicate it the same. Ours is direct playing too. Link to comment Share on other sites More sharing options...
lstryhrn 7 Posted January 25, 2023 Author Share Posted January 25, 2023 17 hours ago, ebr said: They are very likely doing the same thing we are but just don't indicate it the same. Ours is direct playing too. So you mention my tv only support DD and DD+ which you are correct but when I play the DD format it still say software decode. The audio is set to DD right now on my tv. Link to comment Share on other sites More sharing options...
rbjtech 4289 Posted January 25, 2023 Share Posted January 25, 2023 I believe it's incorrect - if it says Direct Playing, then ffmpeg is not involved. It should say 'Direct' the same as the video section does... Link to comment Share on other sites More sharing options...
ebr 14930 Posted January 25, 2023 Share Posted January 25, 2023 8 hours ago, lstryhrn said: The audio is set to DD right now on my tv That is telling the TV to convert everything to DD, I believe. Is there an "Auto" setting? Link to comment Share on other sites More sharing options...
ebr 14930 Posted January 25, 2023 Share Posted January 25, 2023 37 minutes ago, rbjtech said: I believe it's incorrect - if it says Direct Playing, then ffmpeg is not involved It is correct. The app has ffmpeg built into it to decode audio. 1 Link to comment Share on other sites More sharing options...
rbjtech 4289 Posted January 25, 2023 Share Posted January 25, 2023 1 hour ago, ebr said: It is correct. The app has ffmpeg built into it to decode audio. ah right - my apologies - didn't realise ffmpeg IS involved but inside the App itself, client side - not server side. Thanks. Link to comment Share on other sites More sharing options...
lstryhrn 7 Posted January 25, 2023 Author Share Posted January 25, 2023 1 hour ago, ebr said: That is telling the TV to convert everything to DD, I believe. Is there an "Auto" setting? I think it switches back and forth. If DD or DD+ is not playing it goes back to the PCM. Please look at the attached pictures. This is why Im confused. If the video is 1080p it direct play the audio. When I play 4K it software decodes the audio as you can see. My tv supports DD and DD+ Link to comment Share on other sites More sharing options...
ebr 14930 Posted January 25, 2023 Share Posted January 25, 2023 Can you please play that item for a few seconds and then follow the instructions to send a log from the app? Link to comment Share on other sites More sharing options...
lstryhrn 7 Posted January 25, 2023 Author Share Posted January 25, 2023 44 minutes ago, ebr said: Can you please play that item for a few seconds and then follow the instructions to send a log from the app? Thanks, I sent a log to you guys. Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 25, 2023 Share Posted January 25, 2023 2 minutes ago, lstryhrn said: Thanks, I sent a log to you guys. Then add the following information to your report in the forum: Exactly what you were doing and what happened. Include the name of whatever you played if it is a playback problem The time you sent the log (in Eastern Time please - UTC -5) The name of the Emby user on the local server that was logged in at the time Link to comment Share on other sites More sharing options...
lstryhrn 7 Posted January 25, 2023 Author Share Posted January 25, 2023 2 minutes ago, Luke said: Then add the following information to your report in the forum: Exactly what you were doing and what happened. Include the name of whatever you played if it is a playback problem The time you sent the log (in Eastern Time please - UTC -5) The name of the Emby user on the local server that was logged in at the time Should I create a new forum or can I just put all of the info here? Link to comment Share on other sites More sharing options...
lstryhrn 7 Posted January 25, 2023 Author Share Posted January 25, 2023 (edited) Playing a 4K remux movie are my Shield TV. The name of the movie is called Alita: Battle Angel. Software decoding is on even though my TV support DD and DD +. This only happens with 4K DD and DD +. 1080P direct plays the audio for DD DD+ 4K Logs 2:46 PM EST -- this is the log I am reporting about- This software decodes 1080p logs 2:51 PM EST -- This is the log that works with the same audio as the 4K. It direct plays The name of the user is Joshua Edited January 25, 2023 by lstryhrn Link to comment Share on other sites More sharing options...
ebr 14930 Posted January 25, 2023 Share Posted January 25, 2023 14 minutes ago, lstryhrn said: 4K Logs 2:46 PM EST -- this is the log I am reporting about- This software decodes Hi. The track selected in this log was True HD and, therefore, is being decoded by the app. It doesn't appear to match up with the stats image above but, maybe it is only reporting it as "Dolby" instead of TrueHD for some reason. Link to comment Share on other sites More sharing options...
lstryhrn 7 Posted January 25, 2023 Author Share Posted January 25, 2023 45 minutes ago, ebr said: Hi. The track selected in this log was True HD and, therefore, is being decoded by the app. It doesn't appear to match up with the stats image above but, maybe it is only reporting it as "Dolby" instead of TrueHD for some reason. Thats clearly not correct at all unless the audio selection doesnt work in the Emby app. TRUEHD is the default audio for that file but I change it when I played it. I just sent another report at 3:58 EST time. Can you please check that log. I also included a screenshot of the stat Link to comment Share on other sites More sharing options...
Solution ebr 14930 Posted January 25, 2023 Solution Share Posted January 25, 2023 Hi. I can see you switching back and forth on the audio tracks in the log. When the True HD one is selected, it is decoding. When the DD+ one is selected, it is bitstreaming it. The stats may just not be updating quickly enough. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
lstryhrn 7 Posted January 25, 2023 Author Share Posted January 25, 2023 16 minutes ago, ebr said: Hi. I can see you switching back and forth on the audio tracks in the log. When the True HD one is selected, it is decoding. When the DD+ one is selected, it is bitstreaming it. The stats may just not be updating quickly enough. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. So I just side loaded the app and everything says direct play. Even on TRUEHD... Is this a beta app? Why is it different than the google plays store app? Link to comment Share on other sites More sharing options...
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