brandonmedia909 0 Posted January 22, 2023 Share Posted January 22, 2023 Hello, I'm unable to connect from Emby for Android App after changing the password. I've uninstalled the App and reinstalled it again still getting invalid user name and password. Is there anything you can help? Thank you, Brandon Link to comment Share on other sites More sharing options...
GrimReaper 3308 Posted January 22, 2023 Share Posted January 22, 2023 18 minutes ago, brandonmedia909 said: after changing the password Which password? Your local user or Connect account? Link to comment Share on other sites More sharing options...
brandonmedia909 0 Posted January 22, 2023 Author Share Posted January 22, 2023 Thanks for responding, I changed Emby local user account Link to comment Share on other sites More sharing options...
GrimReaper 3308 Posted January 22, 2023 Share Posted January 22, 2023 And from local machine you can connect with the same user? Link to comment Share on other sites More sharing options...
brandonmedia909 0 Posted January 22, 2023 Author Share Posted January 22, 2023 Yes, I can connect from local machine with the user. But, one the Emby Android App I keep getting invalid username and password. Link to comment Share on other sites More sharing options...
GrimReaper 3308 Posted January 22, 2023 Share Posted January 22, 2023 Is that local or remote connection from Android client app? And are you connecting through Connect or with local credentials? Link to comment Share on other sites More sharing options...
brandonmedia909 0 Posted January 22, 2023 Author Share Posted January 22, 2023 I have uninstalled Emby for Android and reinstalled again still does not work. Is there an another Android client app I need to download? Link to comment Share on other sites More sharing options...
GrimReaper 3308 Posted January 22, 2023 Share Posted January 22, 2023 9 minutes ago, brandonmedia909 said: Is there an another Android client app I need to download? There is not. How about: 34 minutes ago, GrimReaper said: Is that local or remote connection from Android client app? And are you connecting through Connect or with local credentials? Link to comment Share on other sites More sharing options...
Luke 37095 Posted January 22, 2023 Share Posted January 22, 2023 And are you trying to connect to your own Emby Server, or someone else's? Link to comment Share on other sites More sharing options...
brandonmedia909 0 Posted January 22, 2023 Author Share Posted January 22, 2023 I've gotten it connected after I created a new username and used new email address. The old username and email address that I used to connect before are still showing in used. Is it possible to deleted them? @Abobader Thank you for your help. Brandon Link to comment Share on other sites More sharing options...
brandonmedia909 0 Posted January 22, 2023 Author Share Posted January 22, 2023 I was trying to connect to my own Emby server from my Android tablet. I was able to connect it after I created a new username and used new email address. The old username and email address that I used to connect to the Emby server from Android app are still showing in used. Is it possible to delete them from the server? Thank you for your help. Brandon Link to comment Share on other sites More sharing options...
Abobader 2947 Posted January 22, 2023 Share Posted January 22, 2023 5 minutes ago, brandonmedia909 said: I was trying to connect to my own Emby server from my Android tablet. I was able to connect it after I created a new username and used new email address. The old username and email address that I used to connect to the Emby server from Android app are still showing in used. Is it possible to delete them from the server? Thank you for your help. Brandon Good day, The account you can not connect is this one? If yes, then remove yourself from emby server from the users - profile (option) emby connect, then apply the change by click on save. After that re add the account to connect again from users - profile at the emby server. My best Link to comment Share on other sites More sharing options...
brandonmedia909 0 Posted January 23, 2023 Author Share Posted January 23, 2023 (edited) This is the old username and email address that I can not connect from Android app I keep getting invalid username also it does not recognize the email address. This is the old username: brandonmedia and email address [redacted] that won't connect from Android app. The new username and new email address connect okay Edited January 23, 2023 by GrimReaper Email removed Link to comment Share on other sites More sharing options...
teiva 18 Posted January 23, 2023 Share Posted January 23, 2023 (edited) I'm seeing a similar behavior. I've been logged off on all my devices. When I authenticate using "Sign in with Emby Connect" via "Select Server" it redirects me back to the "Select Server" screen. Then I click my server and the local user authentication fails. I've tried multiple accounts on the local authentication and all have failed. Method: POST Status Code: 500 Internal Server Error Referrer Policy: strict-origin-when-cross-origin I'm on OMV (debian server). Edited January 23, 2023 by teiva Link to comment Share on other sites More sharing options...
seanbuff 840 Posted January 23, 2023 Share Posted January 23, 2023 @teiva have you tried re-linking your Emby Connect account with your local account? Remove the email address, hit Save. Re-enter the email address, hit Save. You should see a popup indicating the account has been successfully linked. Link to comment Share on other sites More sharing options...
teiva 18 Posted January 23, 2023 Share Posted January 23, 2023 I cannot authenticate with my local account. I've tried 3 different local accounts. They'll all have returned 500 errors. How can I relink my account if I cannot authenticate into my Emby app > Server dashboard? Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted January 23, 2023 Share Posted January 23, 2023 I am confused as Local and Connect are two different accounts and have two different login methods. If is failing locally then the question is what does the login screen look like? Link to comment Share on other sites More sharing options...
teiva 18 Posted January 23, 2023 Share Posted January 23, 2023 "When I authenticate using "Sign in with Emby Connect" via "Select Server" it redirects me back to the "Select Server" screen." There's no invalid password or username prompt. I tried 2 different Emby Connect accounts. I tried 3 different local accounts and received the invalid password or username prompt (500 error). Link to comment Share on other sites More sharing options...
GrimReaper 3308 Posted January 23, 2023 Share Posted January 23, 2023 Don't try to connect through Connect but with your local credentials. Link to comment Share on other sites More sharing options...
teiva 18 Posted January 23, 2023 Share Posted January 23, 2023 I wasn't able to connect with my local credentials. I tried 3 local accounts at least 5 times each time. I was confronted with invalid username and/or password prompt. After rebooting the server I was able to authenticate through my local credentials as usual. 1 Link to comment Share on other sites More sharing options...
Abobader 2947 Posted January 23, 2023 Share Posted January 23, 2023 2 hours ago, brandonmedia909 said: This is the old username and email address that I can not connect from Android app I keep getting invalid username also it does not recognize the email address. This is the old username: brandonmedia and email address: bsongemailzone@gmail.com that won't connect from Android app. The new username and new email address connect okay I apply force password reset to: brandonmedia After you rest your password, now try to add the above user to connect, let me know how this went. Link to comment Share on other sites More sharing options...
Abobader 2947 Posted January 23, 2023 Share Posted January 23, 2023 @teiva I look to your account, no problem as you connect to Emby Connect from client windows using chrome browser. Link to comment Share on other sites More sharing options...
brandonmedia909 0 Posted January 24, 2023 Author Share Posted January 24, 2023 Yes, I don't have any problems connect to Emby Connect from client windows using chrome browser. Can you send a password reset again for this old username: brandonmedia and email address is bsongemailzone@gmail.com? Because the email password reset you sent earlier was expired before I got to it. Thank you for your help. Brandon Link to comment Share on other sites More sharing options...
Luke 37095 Posted February 21, 2023 Share Posted February 21, 2023 On 1/23/2023 at 7:31 PM, brandonmedia909 said: Yes, I don't have any problems connect to Emby Connect from client windows using chrome browser. Can you send a password reset again for this old username: brandonmedia and email address is bsongemailzone@gmail.com? Because the email password reset you sent earlier was expired before I got to it. Thank you for your help. Brandon @brandonmedia909 are you able to reset your Emby Connect password here? https://emby.media/community/index.php?/lostpassword Link to comment Share on other sites More sharing options...
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