Subs Not Working on some files via Fire Stick

[musicmafia 35]

Subs have been working fine on my TV via Fire Stick (usually Emby is set to Forced English) but I have a season of a TV show where the subs display via Emby on desktop but not on TV via Fire Stick. Any ideas? Thanks

[ebr 14959]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[musicmafia 35]

Thanks. As part of my troubleshoot, I tried a different file (same season, same episodes, just new file from different source) and it's working with the new files. Not sure why a file would show the subs on desktop but not via Fire Stick, that was the first time I've had the issue, but the new file works, so I'm good to go.