welaine 0 Posted January 5, 2023 Share Posted January 5, 2023 When I play every movie marking HEVC it'll show this message: Playback Error No compatible streams are currently available. Please try again later or contact your system administrator for details. Please tell me what to do. Thanks ！ Link to comment Share on other sites More sharing options...
seanbuff 842 Posted January 5, 2023 Share Posted January 5, 2023 Hi. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
pwhodges 1538 Posted January 5, 2023 Share Posted January 5, 2023 What device are you playing on? Have you disabled transcoding in the server settings? Paul Link to comment Share on other sites More sharing options...
welaine 0 Posted January 6, 2023 Author Share Posted January 6, 2023 Thank for your help buddy but I really don't know how to disable the stuff you talked about. I run emby on my iPad Pro 2021. Please help me out. I really appreciate! Link to comment Share on other sites More sharing options...
seanbuff 842 Posted January 6, 2023 Share Posted January 6, 2023 49 minutes ago, welaine said: Please help me out. I really appreciate! Assuming this is your server, and you are Admin. Do you know how to access the server's management page in a browser? You can test disabling transcoding media under the users profile: Link to comment Share on other sites More sharing options...
welaine 0 Posted January 6, 2023 Author Share Posted January 6, 2023 What I can see is only like this: Link to comment Share on other sites More sharing options...
seanbuff 842 Posted January 6, 2023 Share Posted January 6, 2023 8 minutes ago, welaine said: What I can see is only like this: Okay so I take it this is someone else's server? Is that correct? If so, its best you contact the owner and let them know you're having problems. Otherwise, please supply the information asked of you in the 2nd post above. Link to comment Share on other sites More sharing options...
Luke 37180 Posted February 4, 2023 Share Posted February 4, 2023 HI, Emby for iOS 2.2.6 has been released. Please try it out and let us know how it compares. Thanks ! Link to comment Share on other sites More sharing options...
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