ng4ever 39 Posted January 2, 2023 Share Posted January 2, 2023 (edited) At least on my Emby server. Please help. It never right on what the person left off on. Is it because of roku or fire tv stick app or my Emby Synology install ? This has been happening for months but just got a chance to report it. Sorry. P.S. I will try fixing it somehow by first installing a test or dummy version of Emby on my windows computer to see if it still does it with a fresh emby server install. Doubt it will help but you never know. Edited January 2, 2023 by ng4ever Link to comment Share on other sites More sharing options...
Luke 37118 Posted January 2, 2023 Share Posted January 2, 2023 Hi there, we're happy to help. Please provide a specific example by following: How to Report a Problem Thanks !: Link to comment Share on other sites More sharing options...
ng4ever 39 Posted January 2, 2023 Author Share Posted January 2, 2023 3 minutes ago, Luke said: Hi there, we're happy to help. Please provide a specific example by following: How to Report a Problem Thanks !: Thanks but what exactly do you need ? Link to comment Share on other sites More sharing options...
ng4ever 39 Posted January 2, 2023 Author Share Posted January 2, 2023 This seems to happen on Amazon Fire TV Stick and Roku. Link to comment Share on other sites More sharing options...
Happy2Play 8304 Posted January 3, 2023 Share Posted January 3, 2023 Specific examples (TV, Movie) of items that have the wrong CW (resume point) info and potentially the logs corresponding with those items. But have not noticed this on my Roku. Link to comment Share on other sites More sharing options...
Luke 37118 Posted January 4, 2023 Share Posted January 4, 2023 Hi there, can you please provide a specific example? Thanks. Link to comment Share on other sites More sharing options...
ng4ever 39 Posted January 8, 2023 Author Share Posted January 8, 2023 Ok example is like the tv show friends one of my family members will play all of from the beginning and they stop it at season 7 episode 3 lets say. When we exit out of Emby and go back the next day on the fire tv stick it will say they left off on Season 3 Episode 5 instead. It is weird. Sorry it is difficult to example. Link to comment Share on other sites More sharing options...
pwhodges 1534 Posted January 8, 2023 Share Posted January 8, 2023 That can happen if the earlier episode was not finished. If it kind-of was, but then the end credits were skipped, it might be worth checking the Emby settings which determine how near the end is considered finished. Paul 1 1 Link to comment Share on other sites More sharing options...
Happy2Play 8304 Posted January 8, 2023 Share Posted January 8, 2023 @ng4ever yes the condition of the CW episode would be needed. I will guess only Continue Watching row is enable and Next Up (legacy) row is disabled, correct? Link to comment Share on other sites More sharing options...
ng4ever 39 Posted January 8, 2023 Author Share Posted January 8, 2023 (edited) 4 minutes ago, Happy2Play said: @ng4ever yes the condition of the CW episode would be needed. I will guess only Continue Watching row is enable and Next Up (legacy) row is disabled, correct? CW is this for tv shows and this for movies Correct with the second part. Edited January 8, 2023 by ng4ever Link to comment Share on other sites More sharing options...
Happy2Play 8304 Posted January 8, 2023 Share Posted January 8, 2023 @ng4ever But from your example is the row shown a resume point for "Season 3 Episode 5" of an unplayed episode? Link to comment Share on other sites More sharing options...
ng4ever 39 Posted January 8, 2023 Author Share Posted January 8, 2023 Just now, Happy2Play said: @ng4ever But from your example is the row shown a resume point for "Season 3 Episode 5" of an unplayed episode? No I don't think. My family members watches the tv show Friends a lot over and over again. Link to comment Share on other sites More sharing options...
Luke 37118 Posted January 9, 2023 Share Posted January 9, 2023 How does the web app compare? Link to comment Share on other sites More sharing options...
ng4ever 39 Posted January 9, 2023 Author Share Posted January 9, 2023 (edited) 28 minutes ago, Luke said: How does the web app compare? Looks like same as far as I can tell. Edited January 9, 2023 by ng4ever Link to comment Share on other sites More sharing options...
Happy2Play 8304 Posted January 9, 2023 Share Posted January 9, 2023 Still not enough info. But if you enable the Next Up (Legacy) row do you see the same? User icon-App settings-Home Screen If you see the same in web client I would test there. Link to comment Share on other sites More sharing options...
ng4ever 39 Posted January 10, 2023 Author Share Posted January 10, 2023 On 1/8/2023 at 8:01 PM, Happy2Play said: Still not enough info. But if you enable the Next Up (Legacy) row do you see the same? User icon-App settings-Home Screen If you see the same in web client I would test there. Not sure I normally ask the user if they are done watching a movie, if it is a movie they watched, and say it is done watching manually. Sadly I already did this. So I will have to wait to know for sure. Sorry. I will test it though like that. Thanks. Link to comment Share on other sites More sharing options...
Luke 37118 Posted January 10, 2023 Share Posted January 10, 2023 10 hours ago, ng4ever said: Not sure I normally ask the user if they are done watching a movie, if it is a movie they watched, and say it is done watching manually. Sadly I already did this. So I will have to wait to know for sure. Sorry. I will test it though like that. Thanks. OK, let us know how you get on. Thanks. Link to comment Share on other sites More sharing options...
ng4ever 39 Posted January 11, 2023 Author Share Posted January 11, 2023 (edited) On 1/10/2023 at 12:02 PM, Luke said: OK, let us know how you get on. Thanks. May have found the reason for the problem. When we turn off the tv and the fire tv stick goes off Emby does not clear out of memory on the fire stick. So Emby does not refresh when clicking on the channel. Edited January 13, 2023 by ng4ever Link to comment Share on other sites More sharing options...
ng4ever 39 Posted January 13, 2023 Author Share Posted January 13, 2023 Question now is anyway to force automatically a restart ever time or a shutdown when closing Emby by clicking on the home button on the remote? Link to comment Share on other sites More sharing options...
Luke 37118 Posted January 13, 2023 Share Posted January 13, 2023 On 1/11/2023 at 5:42 PM, ng4ever said: May have found the reason for the problem. When we turn off the tv and the fire tv stick goes off Emby does not clear out of memory on the fire stick. So Emby does not refresh when clicking on the channel. Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
ng4ever 39 Posted January 14, 2023 Author Share Posted January 14, 2023 23 hours ago, Luke said: Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Yes but first will it effect any resume settings of where my family member left off by uninstalling Emby from the fire play store and then installing the sideload version of Emby ? Link to comment Share on other sites More sharing options...
seanbuff 841 Posted January 14, 2023 Share Posted January 14, 2023 9 minutes ago, ng4ever said: Yes but first will it effect any resume settings of where my family member left off by uninstalling Emby from the fire play store and then installing the sideload version of Emby ? No. All that user information is stored on the server. Also, you can have both client apps installed at the same time. Link to comment Share on other sites More sharing options...
ng4ever 39 Posted January 14, 2023 Author Share Posted January 14, 2023 Just now, seanbuff said: No. All that user information is stored on the server. Also, you can have both client apps installed at the same time. Ok thank you. Hopefully I can tell which is which. Link to comment Share on other sites More sharing options...
ng4ever 39 Posted January 19, 2023 Author Share Posted January 19, 2023 On 1/13/2023 at 4:17 PM, Luke said: Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Ok I did it but it is difficult to tell. I got it the apk from https://www.apkmirror.com/ Seems about the same but going to look further just wanted to check to make sure that site is safe sorry. Hope that was safe and ok. There were 2 different versions no dpi or whatever it said and one with dpi. I picked the no dpi one I believe. Link to comment Share on other sites More sharing options...
Luke 37118 Posted January 19, 2023 Share Posted January 19, 2023 Can you download from our website instead? Link to comment Share on other sites More sharing options...
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