Emby Server not updating/syncing Movie Folder

[narb77 2]

Hi

I have had Ember running without issue on DSM-7 since it was released.  Randomly today I noticed an issue where new movies I have added to my library were not showing up in Emby Theatre.  After manually scanning a bunch of times with new content added, I found that movies were not updating at all however, TV shows seemed to still be fine.

Reading similar issues, I suspected I had currupted data which seemed plausible after an unplanned power outage. (Daughter turned off power to my UPS)

To start fresh, I uninstalled the application & deleted the root files using WinSPC.  I then updated Emby to the newest 4.7.10.0 build.  I set up a new library in Emby Server but noticed I did not have to set user permissions up again (Not sure why if I deleted everything).  I then scanned the library but still not picking up any of the movies in the folder at all.

Attached is the log from the latest scan.  I have not added a TV Shows library as yet until I first get the movies working correctly.

Not sure what is going on.  I have been using Emby for years and have not changed anything.

Thanks in advance.

embyserver.txt

[narb77 2]

Update:

Added TV Series Library which updated without issue so problem is isolated to Movie Library only for some reason.

Updated log attached

embyserver (1).txt

[Happy2Play 8292]

You appear to have a permission issue on your movie library.

Access to the path '/volume1/video/Movie/Minions Collection/Minions. The Rise of Gru (2022)' is denied.

[Happy2Play 8292]

You need to adjust iNotify

The configured user limit (8192) on the number of inotify watches has been reached, or the operating system failed to allocate a required resource.

How to fix RTM not working caused by limited inotify instances/watches - Tutorials and Guides - Emby Community

 

[narb77 2]

I have followed the tutorial, added & run the command line, restarted the NAS & Emby Server but still not working.  Log indicates the same issue but I have run the check command lines which indicate it should have worked.  

 

embyserver (3).txt

[Happy2Play 8292]

iNotify has nothing to do with the permissions issues you will have to work out on the library.

Access to the path '/volume1/video/Movies/Minions Collection/Minions. The Rise of Gru (2022)' is denied.

Don't know permission on these platforms though.

[Luke 37089]

Hi @narb77 yes, @Happy2Play is correct. It looks like you've solved the INotify limit but not the permissions problem. Can you please take a look at that?

I think this may help you:

Let us know how you get on. Thanks.

[narb77 2]

Thanks Luke.  Permissions was the first thing I checked which are all fine.

I have found the issue but still not sure of the reason.  It seems I had two movie folders with access path denied errors preventing the scan from working.  When these folders were removed from my collection, the scan worked fine.

All I needed to do then to add these to my collection was raise new folders for each & relocate files to the new folders.  Once the new folders were added to my collection, the scan worked and everything is now fine.

Any thoughts???

[Luke 37089]

Yes having a subfolder with inaccessible permissions can cause this but it's something I've been looking into resolving. Thanks.