jashnok 0 Posted December 9, 2022 Share Posted December 9, 2022 Hey there, When playing back any 5.1 video in Emby Theater on macOS using a stereo headset for example, the sound isn't converted to Stereo playback. All I can hear is some background sounds from the video i'm watching, but no voices. Link to comment Share on other sites More sharing options...
Luke 37067 Posted December 10, 2022 Share Posted December 10, 2022 Hi @jashnok can we please look at an example? Thanks ! Link to comment Share on other sites More sharing options...
jashnok 0 Posted December 11, 2022 Author Share Posted December 11, 2022 kinda weird but after restarting my macbook for another reason it seems to work now. but on a different topic, is it intended that the mouse cursor doesn't hide on macOS? Link to comment Share on other sites More sharing options...
Luke 37067 Posted January 4, 2023 Share Posted January 4, 2023 On 12/11/2022 at 1:12 AM, jashnok said: kinda weird but after restarting my macbook for another reason it seems to work now. but on a different topic, is it intended that the mouse cursor doesn't hide on macOS? HI, this should be resolved in the next update to the Emby macOS app. Thanks ! Link to comment Share on other sites More sharing options...
jashnok 0 Posted February 7, 2023 Author Share Posted February 7, 2023 The Issue with the sound is still there. So what's happening is: I've got a 4-Channel USB Audio Interface that I'm using. but the output only goes to channels 1 and 2. so i have to switch my audio output to e.g. macbook speakers when i start the video and can switch back as soon as it's loaded. then everything is fine. But it happens on every new video i start playing. let me know if you need more information. Link to comment Share on other sites More sharing options...
Luke 37067 Posted February 8, 2023 Share Posted February 8, 2023 Emby for macOS 2.2.7 is available for manual install: https://emby.media/emby-theater-macos.html We're also working on submitting it to the Apple Store. Thanks. Link to comment Share on other sites More sharing options...
jashnok 0 Posted February 8, 2023 Author Share Posted February 8, 2023 Audio issue is still there unfortunately Link to comment Share on other sites More sharing options...
jashnok 0 Posted February 8, 2023 Author Share Posted February 8, 2023 12 minutes ago, jashnok said: Audio issue is still there unfortunately As a matter of fact, the update added more issues than I had before. Apparently it's not even capable of playing back 4K HEVC video without transcoding on the server side (which always defaults to 720p 1.5mpbs). The mouse still only disappears after I press a button on the keyboard after the UI faded out. Link to comment Share on other sites More sharing options...
Luke 37067 Posted February 21, 2023 Share Posted February 21, 2023 Hi, can you try Emby for macOS 2.2.8? It's available for download an in the store now. Thanks ! Link to comment Share on other sites More sharing options...
jashnok 0 Posted February 23, 2023 Author Share Posted February 23, 2023 Direct Play works again, when set to auto 1 video is still resorting to transcoding to 720p. If I manually set it to 1080p 4 Mbps it's it says Direct Play. But the audio issue is still there. And just to maybe clarify it again: I have a 4 channel USB audio interface, where Channels 1 and 2 are my output channels. If I play anything that has a 5.1 channel audio source in direct play and sometimes also transcoded, it seems like it's trying to play it on all 4 channels. so i only hear background/surround sound. Thats the best way I could describe the sound I hear. Let me know if you need more information Link to comment Share on other sites More sharing options...
jashnok 0 Posted March 8, 2023 Author Share Posted March 8, 2023 any updates or more insight into these issues? @Luke Link to comment Share on other sites More sharing options...
Luke 37067 Posted May 13, 2023 Share Posted May 13, 2023 On 3/8/2023 at 9:47 AM, jashnok said: any updates or more insight into these issues? @Luke Hi, we're looking into this. Thanks. Link to comment Share on other sites More sharing options...
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