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Trakt not working from days


Bazzu85

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Bazzu85

Hi,

image.png.55474c659fd74ea7debed685774e65b4.png

I just checked on trakt side the history and the last entry is from 26 of november (yesterday I watched a film and is not played on trakt)

The night scheduled task fails: here's the log of a manual try scheduled task failed.txt

Tryied again to set the movie as watched. heres's the log mark as played fails.txt

I think something is broken.

Here's the plugin configuration if needed:

image.png.c45e3ddfa99c7ed0a12336cae34f5476.png

Already tried to re-autenticate grabbing and saving a new pin.

need other infos?

thx

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Hi there, your Trakt account is locked. You'll need to contact Trakt support.

To avoid this happening again, make sure not to over-schedule the trakt scheduled tasks in Emby. Read their description texts because you probably don't need to run them on a regular basis.

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Bazzu85
2 minutes ago, Luke said:

Hi there, your Trakt account is locked. You'll need to contact Trakt support.

To avoid this happening again, make sure not to over-schedule the trakt scheduled tasks in Emby. Read their description texts because you probably don't need to run them on a regular basis.

Hi have 2 scheduled task daily. Sync to -> 4AM Sync from -> 5AM

I'll check how to unlock the account

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22 minutes ago, Bazzu85 said:

Hi have 2 scheduled task daily. Sync to -> 4AM Sync from -> 5AM

 

Why? Did you read the descriptions of each task before doing that?

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Bazzu85
Just now, Luke said:

Why? Did you read the descriptions of each task before doing that?

Yep.

the first one (sync to Trakt) is to send an updated playstate situation every day. So if a mark as watched or something else fail to update trakt during normal operations, there's the 4AM task.

the second one (sync from trakt) is to grab the playstate updated outside emby. 

An example is when I go the theater to watch a movie is say to trakt that I'm watching it. When finished trakt automatically mark as watched. At 5AM the scheduled task grab the update if I put the movie in library after months.

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Quote

the first one (sync to Trakt) is to send an updated playstate situation every day. So if a mark as watched or something else fail to update trakt during normal operations, there's the 4AM task.

This one is not necessary. It's only needed when you first setup trakt.

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Bazzu85
3 minutes ago, Luke said:

This one is not necessary. It's only needed when you first setup trakt.

Question to dig in your answer:

If I finish to watch an episode or a movie and the trakt api are down. there's an auto-retry workaround without using the scheduled task?

if yes, I can definetelly disable the task.

Edited by Bazzu85
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OK, no, there's no workaround for that, but maybe limit that to once a week instead of every day and then this will be less likely to happen.

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Bazzu85
Just now, Luke said:

OK, no, there's no workaround for that, but maybe limit that to once a week instead of every day and then this will be less likely to happen.

I'll do! thx

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  • 2 weeks later...
Bazzu85

Hi @Luke,

Here's the trakt support reply: 

Screenshot_2022-12-21-19-40-23-26_e307a3f9df9f380ebaf106e1dc980bb6.jpg.cd4a6c757904e25ae7d59f61a7ff1c3b.jpg

In your opinion the 200k play history in which forms is counted?

Every time I launch the "sync to" job?

Can you make an example to understand better how to avoid future problems? Thx

Edited by Bazzu85
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Bazzu85
On 26/12/2022 at 00:29, Luke said:

Hi, does this helps?

 

Nope. Here https://emby.media/community/index.php?/topic/114530-trakt-not-working-from-days/&do=findComment&comment=1211651

I was asking your opinion about the trakt developer answer.

they blocked my account. I use it mainly in emby.

Before the block i had the "sync to" trakt scheduled task running on daily base.

You suggest to run it on weekly base and now it's like this.

but I want to understand how the 200k play history mentioned in the mail is calculated.

how I have reached this number with the emby sync to?

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  • 2 weeks later...
Bazzu85

@Luke

uppp

On 31/12/2022 at 10:45, Bazzu85 said:

but I want to understand how the 200k play history mentioned in the mail is calculated.

how I have reached this number with the emby sync to?

??

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  • 2 weeks later...
Bazzu85
On 20/01/2023 at 04:49, Luke said:

How many times was the sync run? We'd have to look at the server log from when this happened.

The sync to at the time ran on daily base.. I don't have the log when this happened..

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  • 5 weeks later...

HI, can you try redoing your authentication with the latest update to the Emby trakt plugin? Please see if that helps. Thanks !

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Buckaroo

I have been having the same issue with the TRAKT plugin - it's been flooding Trakt with 100s of plays for some items. My most recent log is attached.

 

Quote
Hey buckaroob,
It looks like Emby stuffed your account with 201k play history items.  Your play history has been de-duplicated to the 
best of our ability, and your API access has been unlocked.
 
Before using Trakt's API again, make sure to find a fix from this third party applications developer, or disable it entirely.  Check out this thread to help contribute to tracking the Emby problem down and maybe find a solution:  https://github.com/MediaBrowser/trakt/issues/20
 
Let me know if there's anything else I can help you with.

 

embyserver.txt

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  • 3 weeks later...
mgworek

How do you even configure Trakt these days. I can't really ready the instructions when I click the plugin and I see nowhere for me to set it up when I click on my profile.

The plugin text with instructions doesn't have it's own pop up.

image.png.e355dd52952f6b4a3077754e58cd00ed.png

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23 hours ago, mgworek said:

How do you even configure Trakt these days. I can't really ready the instructions when I click the plugin and I see nowhere for me to set it up when I click on my profile.

The plugin text with instructions doesn't have it's own pop up.

image.png.e355dd52952f6b4a3077754e58cd00ed.png

It's in the user settings area, not plugin settings anymore.

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mgworek
17 hours ago, Luke said:

It's in the user settings area, not plugin settings anymore.

I could kinda read that it was there but like I was asking I couldn't find it anywhere so I was asking where to look exactly but I just looked again with fresh eyes and finally found it. I was looking here the other day but never found it but it was late in the day and tired.

Thanks!

image.png.33cb1f0066412d643946940a7b6843d8.png

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