Ice 14 Posted December 8, 2022 Share Posted December 8, 2022 Doesn't seem to want to play anything, it just hangs while trying to load videos, same settings as 317 which was working just fine, reverted back to 317 and it works again 1 Link to comment Share on other sites More sharing options...
Luke 37185 Posted December 8, 2022 Share Posted December 8, 2022 Hi there, can you please provide a specific example? How to Report a Problem Thanks ! Link to comment Share on other sites More sharing options...
AdamPhillips 8 Posted December 8, 2022 Share Posted December 8, 2022 I 'm having the same problem, loads the backdrop image, displays the OSD overlay, the spinning circle spins a few times then it just freezes. Doesn't respond to any controls, can't go back, have to kill emby theatre by windows key, right click on taskbar icon and close window or use the task manager. Link to comment Share on other sites More sharing options...
Luke 37185 Posted December 8, 2022 Share Posted December 8, 2022 HI, can you please try this build and let me know if it resolves your issue? https://www.dropbox.com/s/tjmartey16d2ja1/emby-theater.zip?dl=0 Thanks. Link to comment Share on other sites More sharing options...
AdamPhillips 8 Posted December 8, 2022 Share Posted December 8, 2022 Luke, I have installed the build from your link above. I tried a variety of files, it has fixed the problem for some but not all. 4K HEVC HDR10 with DTS-HDMA, EAC 5.1 and TRUEHD 7.1 all seem to work correctly. 1080p H264 with TRUEHD 7.1 and DTS 5.1 still display the backdrop, the OSD navigation controls and then hang. 1 Link to comment Share on other sites More sharing options...
Luke 37185 Posted December 8, 2022 Share Posted December 8, 2022 2 minutes ago, AdamPhillips said: Luke, I have installed the build from your link above. I tried a variety of files, it has fixed the problem for some but not all. 4K HEVC HDR10 with DTS-HDMA, EAC 5.1 and TRUEHD 7.1 all seem to work correctly. 1080p H264 with TRUEHD 7.1 and DTS 5.1 still display the backdrop, the OSD navigation controls and then hang. What renderer is enabled in the app's video settings? You may want to try gpu-next. Link to comment Share on other sites More sharing options...
AdamPhillips 8 Posted December 8, 2022 Share Posted December 8, 2022 I have GPU-next selected already. Link to comment Share on other sites More sharing options...
softworkz 3341 Posted December 8, 2022 Share Posted December 8, 2022 11 minutes ago, AdamPhillips said: 1080p H264 with TRUEHD 7.1 and DTS 5.1 still display the backdrop, the OSD navigation controls and then hang. Is it just that single file or multiple? What do they have in common? Do you have subtitles selected when playing? Does it make a difference which audio track you are choosing? Does it play with MPV directly? (https://sourceforge.net/projects/mpv-player-windows/files/release/ ==> mpv-0.35.0-x86_64.7z) Link to comment Share on other sites More sharing options...
AdamPhillips 8 Posted December 8, 2022 Share Posted December 8, 2022 The 2 titles that will not play in Emby Theater are both single files, not using subtitles, the DTS 5.1 does not have any other audio tracks, the TRUEHD 7.1 title also has an AC3 5.1 audio track which also causes Emby Theater to hang. I downloaded and installed MPV from your link above. Both of the problem titles play fine. Link to comment Share on other sites More sharing options...
softworkz 3341 Posted December 8, 2022 Share Posted December 8, 2022 13 minutes ago, AdamPhillips said: The 2 titles that will not play in Emby Theater are both single files, not using subtitles, the DTS 5.1 does not have any other audio tracks, the TRUEHD 7.1 title also has an AC3 5.1 audio track which also causes Emby Theater to hang. I downloaded and installed MPV from your link above. Both of the problem titles play fine. Thanks! Could you try whether it also plays fine with gpu-next setting. It goes like this: mpv.com --vo=gpu-next yourfile.mp4 Link to comment Share on other sites More sharing options...
softworkz 3341 Posted December 8, 2022 Share Posted December 8, 2022 And then, please try with our own mpv build for comparison: mpv_emby.zip Thanks a lot for your help! Link to comment Share on other sites More sharing options...
AdamPhillips 8 Posted December 8, 2022 Share Posted December 8, 2022 Both of the problem files run fine using the command line you suggested. I should mention they are both MKV files not MP4 as in your example. Link to comment Share on other sites More sharing options...
AdamPhillips 8 Posted December 8, 2022 Share Posted December 8, 2022 I downloaded and extracted MPV_EMBY.ZIP and again both files played fine. I just ran it from a test directory is that what you wanted, or was I supposed to replace files within the emby theater install? Link to comment Share on other sites More sharing options...
softworkz 3341 Posted December 8, 2022 Share Posted December 8, 2022 5 minutes ago, AdamPhillips said: I should mention they are both MKV files not MP4 as in your example. No problem, doesn't matter. Just now, AdamPhillips said: I downloaded and extracted MPV_EMBY.ZIP and again both files played fine. Okay, good. 1 minute ago, AdamPhillips said: I just ran it from a test directory is that what you wanted, or was I supposed to replace files within the emby theater install? That was just right. ET doesn't use the .exe anyway. Last question: are you sure the server isn't transcoding (or trying to) in the non-working cases? If yes, then, could you provide that file (privately, via PM)? I Is it large? Link to comment Share on other sites More sharing options...
AdamPhillips 8 Posted December 8, 2022 Share Posted December 8, 2022 As far as I know everything runs direct without any transcoding. Not sure how I can tell with the problem files since ET hangs without playing. The files are 6.8GB and 7.6GB so I don't think it is practical to PM them to you. Link to comment Share on other sites More sharing options...
pmac 132 Posted December 8, 2022 Share Posted December 8, 2022 Just chiming in to say that I'm having the same issue since yesterday. I haven't had time to dive in and troubleshoot which type of files it's getting stuck on, but it seems to happen with most files that I try to play. It should be playing all files direct, as I'm running ET on the same machine that runs my server. Link to comment Share on other sites More sharing options...
generiq 113 Posted December 8, 2022 Share Posted December 8, 2022 In theater, for hardware acceleration, select none. Try playing again. Link to comment Share on other sites More sharing options...
AdamPhillips 8 Posted December 8, 2022 Share Posted December 8, 2022 I changed the Hardware Acceleration Mode to None but it made no difference. Link to comment Share on other sites More sharing options...
Solution Luke 37185 Posted December 8, 2022 Solution Share Posted December 8, 2022 I've posted a new 3.0.19 release containing yesterday's fixes, but we'll still continue to look into this issue with you and then hopefully get another build out. Thanks. Link to comment Share on other sites More sharing options...
Ice 14 Posted December 9, 2022 Author Share Posted December 9, 2022 On 09/12/2022 at 08:42, Luke said: I've posted a new 3.0.19 release containing yesterday's fixes, but we'll still continue to look into this issue with you and then hopefully get another build out. Thanks. Looks to be working properly so far with this latest update.... 1 Link to comment Share on other sites More sharing options...
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