BKKK 4 Posted December 7, 2022 Share Posted December 7, 2022 Noticed that there was an update for Emby shown on my Terramaster F4-220. Clicked on update which started then after about 10 secs came up failed. At which point I lost access to Emby. The NAS is now showing Emby as not installed but when I go to the App list it is showing the option to update not install. All attempts to update just come up as failed. As I cannot access Emby I am not sure how I can access any logs. Please advise Link to comment Share on other sites More sharing options...
Luke 37065 Posted December 7, 2022 Share Posted December 7, 2022 Hi, can you try installing again on top of your existing version? Thanks Link to comment Share on other sites More sharing options...
phils226 0 Posted December 7, 2022 Share Posted December 7, 2022 Same problem for me. I've tried to install again and it just sticks at preparing and I can't see how I can uninstall? Link to comment Share on other sites More sharing options...
Luke 37065 Posted December 7, 2022 Share Posted December 7, 2022 Can you try installing the package file manually from our website? https://emby.media/terramaster-server.html Link to comment Share on other sites More sharing options...
phils226 0 Posted December 7, 2022 Share Posted December 7, 2022 Thanks for your reply. However the package file crashed/failed with 50% of the install complete - tried beta version as well and failure at 50% also Link to comment Share on other sites More sharing options...
phils226 0 Posted December 9, 2022 Share Posted December 9, 2022 Thanks for your reply. However the package file crashed/failed with 50% of the install complete - tried beta version as well and failure at 50% also Really could do with some help here. Emby was working great before the failed update and I can't see to get the program back now? Link to comment Share on other sites More sharing options...
badriver2989 0 Posted December 10, 2022 Share Posted December 10, 2022 (edited) I am having the exact same issues to the letter. Is there a solution? I have a Terramaster model F4-210 TOS Version 4.2.08.2101111540 The specific message shown is "Operation failed" whether update or manual install is attempted. The beta version was also attempted. Edited December 10, 2022 by badriver2989 Link to comment Share on other sites More sharing options...
badriver2989 0 Posted December 10, 2022 Share Posted December 10, 2022 Updated Terramaster to TOS Version 4.2.4. Emby installed and is working. Link to comment Share on other sites More sharing options...
phils226 0 Posted December 10, 2022 Share Posted December 10, 2022 Working for me too now - thanks for the help Link to comment Share on other sites More sharing options...
BKKK 4 Posted December 10, 2022 Author Share Posted December 10, 2022 Unfortunately that option is not available for me as it would appear that my nas has lost its update TOS tab Link to comment Share on other sites More sharing options...
badriver2989 0 Posted December 10, 2022 Share Posted December 10, 2022 BKKK I regret to inform you that it sounds as if your NAS botched an update. I suspect that it may not be recoverable. The only hope is contacting Terramaster. Data on the unit should be fine (I hope). Link to comment Share on other sites More sharing options...
STR8 69 Posted December 12, 2022 Share Posted December 12, 2022 Just wanted to share that I was having the same issue update would fail and would sometime act like it was going to work then it would get hung up at 50% and nothing but after updating the TNAS Emby did install and now is working. 1 Link to comment Share on other sites More sharing options...
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