nanosamp 3 Posted November 8, 2022 Share Posted November 8, 2022 Hi, I try to install many times the last app but it fail every time. I deleted the old version (expired after one month), reboot the TV, insert an usb 2.0 usb stick fat32 (I also try an usb 3.0 fat32) and the TV ask me if I want browse the stick instead of start the installation. I try a lot of time but same results. Anyone can help me? Thks D Link to comment Share on other sites More sharing options...
FrostByte 5051 Posted November 8, 2022 Share Posted November 8, 2022 Just now, nanosamp said: Hi, I try to install many times the last app but it fail every time. I deleted the old version (expired after one month), reboot the TV, insert an usb 2.0 usb stick fat32 (I also try an usb 3.0 fat32) and the TV ask me if I want browse the stick instead of start the installation. I try a lot of time but same results. Anyone can help me? Thks D How did you delete the old app? Did you just remove the shortcut from Home? You need to go to App, settings and delete the old version. Anyway, it sounds like its still installed. Link to comment Share on other sites More sharing options...
nanosamp 3 Posted November 8, 2022 Author Share Posted November 8, 2022 (edited) 14 minutes ago, FrostByte said: How did you delete the old app? Did you just remove the shortcut from Home? You need to go to App, settings and delete the old version. Anyway, it sounds like its still installed. No, I delete it in the app menu... Now, If I go in the app menu, there isn't emby app It's very strange !!! Edited November 8, 2022 by nanosamp 1 Link to comment Share on other sites More sharing options...
SamES 891 Posted November 8, 2022 Share Posted November 8, 2022 Have you downloaded the most recent version of the app? What error do you get? Link to comment Share on other sites More sharing options...
nanosamp 3 Posted November 9, 2022 Author Share Posted November 9, 2022 8 hours ago, SamES said: Have you downloaded the most recent version of the app? What error do you get? I download it here : https://github.com/MediaBrowser/Emby.Releases/raw/master/tizen/tizen.zip I didn't get an error, but when I insert the usb, the automatic installation didn't start. Tv ask me if I want to browse the usb stick and nothing else..... Link to comment Share on other sites More sharing options...
SamES 891 Posted November 9, 2022 Share Posted November 9, 2022 It might sound like a stupid suggestion, but did you unpack the zip file correctly? Make sure there are no other files on the drive, even hidden ones Extract the contents of the tizen.zip file to the root. (This should create the folder 'userwidget' in the root of the USB stick and the folder should contain the two files needed) Link to comment Share on other sites More sharing options...
nanosamp 3 Posted November 9, 2022 Author Share Posted November 9, 2022 22 minutes ago, SamES said: It might sound like a stupid suggestion, but did you unpack the zip file correctly? Make sure there are no other files on the drive, even hidden ones Extract the contents of the tizen.zip file to the root. (This should create the folder 'userwidget' in the root of the USB stick and the folder should contain the two files needed) I extracted it with a Windows pc and Winrar and another time with the win's default extractor. Also I try with a Apple Mac but nothing's happen..... The userwidget folder is present and it contain emby.tmg widget.license and res folder Link to comment Share on other sites More sharing options...
SamES 891 Posted November 9, 2022 Share Posted November 9, 2022 Delete the res folder and see what happens Link to comment Share on other sites More sharing options...
nanosamp 3 Posted November 9, 2022 Author Share Posted November 9, 2022 7 minutes ago, SamES said: Delete the res folder and see what happens ok in the afternoon I'll try. Thanks Link to comment Share on other sites More sharing options...
FrostByte 5051 Posted November 9, 2022 Share Posted November 9, 2022 Also, make sure the userwidget folder is at the root of the usb and not a subfolder \userwidget\emby.tmg \userwidget\widget.license Link to comment Share on other sites More sharing options...
nanosamp 3 Posted November 9, 2022 Author Share Posted November 9, 2022 16 minutes ago, FrostByte said: Also, make sure the userwidget folder is at the root of the usb and not a subfolder \userwidget\emby.tmg \userwidget\widget.license yes, is in the root of the usb drive. I'd try several usb drive. At first time I think that the problem was the pen drive....but nothing happens...... Link to comment Share on other sites More sharing options...
nanosamp 3 Posted November 9, 2022 Author Share Posted November 9, 2022 I'll try another usb pen drive, formatted with Apple MacOs.....the application has installed itself !!! The only thing is that it gave an error (it say : install failed!) but it went ahead and I found it in the menu....bah !!! 2 Link to comment Share on other sites More sharing options...
skooogis 7 Posted November 17, 2022 Share Posted November 17, 2022 My friend cant install app either, I have given him all possible versions..attach a screenshot from Samsungs website. Link to comment Share on other sites More sharing options...
SamES 891 Posted November 18, 2022 Share Posted November 18, 2022 14 hours ago, skooogis said: My friend cant install app either, I have given him all possible versions..attach a screenshot from Samsungs website. What model TV? What error do they get when they try and install? Link to comment Share on other sites More sharing options...
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