MPEG4 will not play via Emby App on my LG TV

[BenM209 0]

Hi All,

 

I have several video files that are MPEG4. They play fine via the android App but do not play via my Emby App on my LG TV, which is where i really want to play them. I have copied the video data below.

Thanks for any assistance :)

 

 

 

[SamES 890]

What error do you get?

Can you please provide more information?  Thanks

 

[Luke 37068]

@BenM209

Emby for LG TV's 1.0.37 has been released. Stay tuned to the blog for the release announcement.

Can you please try out the new update and let us know how it compares? Thanks !

[BenM209 0]

Hi,

 

I have updated but the issues persists. Media plays fine on Emby on android, but refuses to play on the LG TV.

 

I have included a picture of the blank screen I get.

 

Kind regards 

Ben

20221227_144326.heic

[Luke 37068]

@BenM209 

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[SamES 890]

On 11/10/2022 at 22:18, BenM209 said:

I have several video files that are MPEG4. They play fine via the android App but do not play via my Emby App on my LG TV, which is where i really want to play them. I have copied the video data below.

Can you also try putting one of these files on a USB drive/memory stick and connect it directly to the TV?   Does it play correctly using the TV's built-in player?