DavidAus 3 Posted October 10, 2022 Share Posted October 10, 2022 Hi, I replaced a hard drive in my server, there was some data loss but really not much. I re-scanned the TV Shows and now many are missing either all or some of the season folders. Even if Emby shows there are X amount of unwatched episodes I cannot see them. And the files do exist and any lost data was replaced. When playing the episodes in sequence we can access the episodes by the Continue Watching section even if we cannot see the files in the show. Examples: Sopranos showing 13 unwatched in Season 4 - no other seasons visible. Sopranos showing Emby aware of 49 episodes in total unwatched. There is plenty of shows with this issue, the majority of the collection in fact. Attached server log. Thanks embyserver (1).txt Link to comment Share on other sites More sharing options...
ebr 14939 Posted October 10, 2022 Share Posted October 10, 2022 Hi. Has a library scan fully completed after you re-built the library? Link to comment Share on other sites More sharing options...
DavidAus 3 Posted October 10, 2022 Author Share Posted October 10, 2022 7 hours ago, ebr said: Hi. Has a library scan fully completed after you re-built the library? Hi, Yes a full rescan has completed. It took nearly a week. Anything I can try? Link to comment Share on other sites More sharing options...
Luke 37129 Posted October 11, 2022 Share Posted October 11, 2022 How many libraries do you have in Emby library setup, and what folder paths are added to each one? Link to comment Share on other sites More sharing options...
DavidAus 3 Posted October 11, 2022 Author Share Posted October 11, 2022 17 hours ago, Luke said: How many libraries do you have in Emby library setup, and what folder paths are added to each one? Here are my libraries, each only have 1 folder as shown: Link to comment Share on other sites More sharing options...
Luke 37129 Posted October 11, 2022 Share Posted October 11, 2022 Ok. Did you check parental controls for your emby user to make sure there are no restrictions being applied that might be causing this? Link to comment Share on other sites More sharing options...
DavidAus 3 Posted October 11, 2022 Author Share Posted October 11, 2022 2 minutes ago, Luke said: Ok. Did you check parental controls for your emby user to make sure there are no restrictions being applied that might be causing this? Its happening for all users. Heres my (admin) account's parental controls: The only thing that changed was the drive went missing, taking some of the media with it (which is now restored). Is there some where/file I can remove or update that will force a full refresh? It will take ages to rescan but I would rather it work. Thanks Link to comment Share on other sites More sharing options...
Luke 37129 Posted October 11, 2022 Share Posted October 11, 2022 Is the media on the same machine as the server? Link to comment Share on other sites More sharing options...
DavidAus 3 Posted October 11, 2022 Author Share Posted October 11, 2022 3 minutes ago, Luke said: Is the media on the same machine as the server? Nope. Emby PC is Windows 10 virtual machine. Files are located on SMB share on Server 2019 virtual machine. Link to comment Share on other sites More sharing options...
Luke 37129 Posted October 11, 2022 Share Posted October 11, 2022 OK. What you could try is removing the TV library entirely, then run a scan of all libraries to clean out the database, and then add it back. Please let us know if that helps. Thanks. Link to comment Share on other sites More sharing options...
DavidAus 3 Posted October 11, 2022 Author Share Posted October 11, 2022 Ok, I'll try that. See you in a week! Link to comment Share on other sites More sharing options...
Luke 37129 Posted October 11, 2022 Share Posted October 11, 2022 You could exclude certain things from the scan to speed things up, like the intro detection feature for example. Link to comment Share on other sites More sharing options...
DavidAus 3 Posted October 13, 2022 Author Share Posted October 13, 2022 Thanks Luke, I disabled the intro detection, image downloading and markers and it finished scanning overnight. It appears all season folders have been restored. Thanks for the help. 1 Link to comment Share on other sites More sharing options...
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