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The Subtitles Are Too Small and Displayed in the Middle of the Screen


tkboy

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Android Device: XiaoMi 11 Ultra,

MIUI version : MIUI 13.1.22.9.28 Dev, 

Emby Sever version: 4.7.8.0

Emby Android App version is 3.2.77

ISSUE: When playing a video,the subtitles are too small to see,and displayed in the middle of the screen,the pictures are some examples。

EmbyServerLog:embyserver.txt

IMG_20221009_201433.thumb.jpg.5828aa3a9e0efbba8174192d58b2c0a3.jpgIMG_20221009_201413.thumb.jpg.bccce8033f5a8e92bddc8b37a7a29550.jpgScreenshot_2022-10-09-20-13-23-194_com_mb.android.thumb.jpg.f99da268e0aa3dcce4ba4283e8106a42.jpgScreenshot_2022-10-09-20-13-23-194_com_mb.android.thumb.jpg.f99da268e0aa3dcce4ba4283e8106a42.jpgScreenshot_2022-10-09-20-13-43-676_com_mb.android.thumb.jpg.3747518ce74256e3697cd3b00a99e21c.jpgIMG_20221009_201606.thumb.jpg.ec6d745f07d9efb180775d33471bf768.jpgIMG_20221009_201556.thumb.jpg.184d2d89758cf9418032ab343f034a78.jpgScreenshot_2022-10-09-20-15-22-804_com_mb.android.thumb.jpg.54a923192fa033d51f1d43f09e90b20e.jpg

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Notes:it exits in direct play, when use the transcode to play(for example 720p 4mbps), the subtitles may be normal。Screenshot_2022-10-09-20-27-46-284_com_mb.android.thumb.jpg.60258cb0b070e20b22aae1cca054ffbf.jpgScreenshot_2022-10-09-20-28-09-442_com_mb.android.thumb.jpg.f729856671e32fb1c5c4a1d092c6a501.jpg

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13 hours ago, Luke said:

Hi, we'll take a look at it. Thanks for reporting.

thanks! if you need, i would like to help you to debug on my devices😁

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3 hours ago, Luke said:

Can you please try this version of the android app:

https://www.dropbox.com/s/u1obwrckg4lkjc8/emby-android-google-armeabi-v7a-release.apk?dl=0

And then provide a log from the app by following these instructions: 

Thanks !

here are the log files after i installed the app you provided and played different video, most video still have the same bug

embyServerLog: embyserver-1.txt

embyApplog: 11477dd0-dafe-47d6-bae0-e450ca194bf3.log

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3 hours ago, Luke said:

Hi, I'm not sure this will matter, but in 3.2.82+ we've updated the subtitle font. Can you let me know if it makes a difference? It's in the store beta and on our website now:

https://emby.media/emby-for-android.html

Thanks.

Thanks for your reply,but I still got the same bug on my XiaoMi 11 Ultra when using the apk downloaded from your website,but i tried in my RedMi K30s Ultra,it didn't have the problem。

Maybe it's XiaoMi 11 Ultra's duo display problem?the XiaoMi 11 Ultra has two screens,one in the front of the phone, another in the back,in July 7th you helped me to solve the bug that the video only displayed in the back screen, but since then the subtitle were  abnormal。

Thank you for your hard work!

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2 hours ago, Luke said:

After it happens once, if you stop video and play again, does it happen the second time?

Yes, no matter i pause&play the video or exit&replay the video, the bug still happened

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  • 5 months later...
On 10/20/2022 at 9:06 AM, Luke said:

OK thanks for the info.

the small subtitle bug is still there in the latest version, could you please help me to solve this problem?

Screenshot_2023-03-29-20-08-05-492_com_mb.android.thumb.jpg.bdf31bf873fc514e5211a2ed65d75fd7.jpg

 

Screenshot_2023-03-29-20-08-10-514_com_mb.android.thumb.jpg.705a88be5e50684173e63babaaa17480.jpg

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  • 3 weeks later...
2 hours ago, Luke said:

What version of android?

the Android Version is Android13

the MIUI Version is MIUI V14.0.23.4.2.dev

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  • 8 months later...
2 minutes ago, Kajfu said:

Hello, I'm having the exact same issue on my Xiaomi Mi 11 Ultra. Is there a known fix for it?

nope,I plan to change my phone in next year😂

  • Sad 1
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