tkboy 1 Posted October 9, 2022 Share Posted October 9, 2022 Android Device: XiaoMi 11 Ultra, MIUI version : MIUI 13.1.22.9.28 Dev, Emby Sever version: 4.7.8.0 Emby Android App version is 3.2.77 ISSUE: When playing a video,the subtitles are too small to see,and displayed in the middle of the screen,the pictures are some examples。 EmbyServerLog:embyserver.txt Link to comment Share on other sites More sharing options...
tkboy 1 Posted October 9, 2022 Author Share Posted October 9, 2022 Notes:it exits in direct play, when use the transcode to play(for example 720p 4mbps), the subtitles may be normal。 Link to comment Share on other sites More sharing options...
Luke 37095 Posted October 11, 2022 Share Posted October 11, 2022 Hi, we'll take a look at it. Thanks for reporting. Link to comment Share on other sites More sharing options...
tkboy 1 Posted October 12, 2022 Author Share Posted October 12, 2022 13 hours ago, Luke said: Hi, we'll take a look at it. Thanks for reporting. thanks! if you need, i would like to help you to debug on my devices Link to comment Share on other sites More sharing options...
Luke 37095 Posted October 12, 2022 Share Posted October 12, 2022 Can you please try this version of the android app: https://www.dropbox.com/s/u1obwrckg4lkjc8/emby-android-google-armeabi-v7a-release.apk?dl=0 And then provide a log from the app by following these instructions: Thanks ! Link to comment Share on other sites More sharing options...
tkboy 1 Posted October 13, 2022 Author Share Posted October 13, 2022 3 hours ago, Luke said: Can you please try this version of the android app: https://www.dropbox.com/s/u1obwrckg4lkjc8/emby-android-google-armeabi-v7a-release.apk?dl=0 And then provide a log from the app by following these instructions: Thanks ! here are the log files after i installed the app you provided and played different video, most video still have the same bug embyServerLog: embyserver-1.txt embyApplog: 11477dd0-dafe-47d6-bae0-e450ca194bf3.log Link to comment Share on other sites More sharing options...
Luke 37095 Posted October 17, 2022 Share Posted October 17, 2022 OK we're looking into it. Thanks. Link to comment Share on other sites More sharing options...
Luke 37095 Posted October 18, 2022 Share Posted October 18, 2022 Hi, I'm not sure this will matter, but in 3.2.82+ we've updated the subtitle font. Can you let me know if it makes a difference? It's in the store beta and on our website now: https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
tkboy 1 Posted October 19, 2022 Author Share Posted October 19, 2022 3 hours ago, Luke said: Hi, I'm not sure this will matter, but in 3.2.82+ we've updated the subtitle font. Can you let me know if it makes a difference? It's in the store beta and on our website now: https://emby.media/emby-for-android.html Thanks. Thanks for your reply,but I still got the same bug on my XiaoMi 11 Ultra when using the apk downloaded from your website,but i tried in my RedMi K30s Ultra,it didn't have the problem。 Maybe it's XiaoMi 11 Ultra's duo display problem?the XiaoMi 11 Ultra has two screens,one in the front of the phone, another in the back,in July 7th you helped me to solve the bug that the video only displayed in the back screen, but since then the subtitle were abnormal。 Thank you for your hard work! Link to comment Share on other sites More sharing options...
Luke 37095 Posted October 19, 2022 Share Posted October 19, 2022 OK yes that might help narrow it down. Thanks for the info. Link to comment Share on other sites More sharing options...
Luke 37095 Posted October 19, 2022 Share Posted October 19, 2022 After it happens once, if you stop video and play again, does it happen the second time? Link to comment Share on other sites More sharing options...
tkboy 1 Posted October 20, 2022 Author Share Posted October 20, 2022 2 hours ago, Luke said: After it happens once, if you stop video and play again, does it happen the second time? Yes, no matter i pause&play the video or exit&replay the video, the bug still happened Link to comment Share on other sites More sharing options...
Luke 37095 Posted October 20, 2022 Share Posted October 20, 2022 OK thanks for the info. Link to comment Share on other sites More sharing options...
tkboy 1 Posted March 29, 2023 Author Share Posted March 29, 2023 On 10/20/2022 at 9:06 AM, Luke said: OK thanks for the info. the small subtitle bug is still there in the latest version, could you please help me to solve this problem? Link to comment Share on other sites More sharing options...
Luke 37095 Posted April 17, 2023 Share Posted April 17, 2023 What version of android does this run? Link to comment Share on other sites More sharing options...
tkboy 1 Posted April 17, 2023 Author Share Posted April 17, 2023 24 minutes ago, Luke said: What version of android does this run? the latest version 3.2.92 from Google Play Link to comment Share on other sites More sharing options...
Luke 37095 Posted April 17, 2023 Share Posted April 17, 2023 What version of android? Link to comment Share on other sites More sharing options...
tkboy 1 Posted April 17, 2023 Author Share Posted April 17, 2023 2 hours ago, Luke said: What version of android? the Android Version is Android13 the MIUI Version is MIUI V14.0.23.4.2.dev Link to comment Share on other sites More sharing options...
Luke 37095 Posted April 17, 2023 Share Posted April 17, 2023 OK we'll take a look at it. Thanks for reporting. Link to comment Share on other sites More sharing options...
tkboy 1 Posted December 24, 2023 Author Share Posted December 24, 2023 2 minutes ago, Kajfu said: Hello, I'm having the exact same issue on my Xiaomi Mi 11 Ultra. Is there a known fix for it? nope,I plan to change my phone in next year 1 Link to comment Share on other sites More sharing options...
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