tonpan 0 Posted August 25, 2022 Share Posted August 25, 2022 Model: Samsung QE65Q70RATXZG and QE55Q70RATXZG Firmware: 1401 Samsung Emby Version: 1.3.3 Emby Server Version: 4.7.6.0 Hello, first of all, thank you for your amazing work on Emby. I have now tested after about a year the Emby App on a Samsung 2019 TV (Q70R) - sideloaded from USB. Unfortunately, I have currently problem with subtitles. 1. I tried few files (H.265, H.264) and with all of them I experience the following problem -> the subtitles are displayed until the next one appears (5 seconds, 30 seconds etc.). The subtitles are SRT, integrated inside a MKV file. In the VLC are the subtitles displayed correctly with some time inbetween. I also tried to install Emby on other server and I also tried the previous Emby Samsung App 1.3.2 but the problem is still the same. 2. With 1 file (see media.png down there) I experience strange problem. The subtitles just flash. If I'll shuffle 20s forward and then back to about 00:00:05 (5-8 seconds after begining of the movie), the subtitles will start to work (but as desribed in the point 1 -> they are displayed too long). I also tried Jellyfin Tizen App, which is almost like 3 years old Emby Tizen App, and there are working the Subtitles without any problem. Thank you! embyserver.txt hardware_detection-63797053917.txt Link to comment Share on other sites More sharing options...
SamES 890 Posted August 26, 2022 Share Posted August 26, 2022 Hi, can you please send me a sample file for each issue via a link in PM? I have tested this type of file many times before and have not seen this issue, and I don't think anyone else has reported it so I will need a sample that you know has the issues. Thanks Link to comment Share on other sites More sharing options...
SamES 890 Posted August 28, 2022 Share Posted August 28, 2022 @tonpan, do you know when the 1401 firmware was installed? Did this problem start since then? Can you remember approximately when you first noticed this problem? Link to comment Share on other sites More sharing options...
Marcus1305 17 Posted September 9, 2022 Share Posted September 9, 2022 (edited) I started having the same problem. Samsung Q70R Firmware version 1401. If I can contribute somehow let me know. Edit: Everything is playing directly without any transcoding. Edited September 9, 2022 by Marcus1305 Link to comment Share on other sites More sharing options...
SamES 890 Posted September 9, 2022 Share Posted September 9, 2022 2 hours ago, Marcus1305 said: I started having the same problem. Samsung Q70R Firmware version 1401. If I can contribute somehow let me know. Edit: Everything is playing directly without any transcoding. Do you think this started after the firmware update? Link to comment Share on other sites More sharing options...
Marcus1305 17 Posted September 9, 2022 Share Posted September 9, 2022 I have to admit I'm not sure, but it may have had an effect. I don't know exactly when the TV updated the firmware, because the updates are automatic Link to comment Share on other sites More sharing options...
SamES 890 Posted September 10, 2022 Share Posted September 10, 2022 Please try the next USB release when it is available and let me know if it is fixed 1 Link to comment Share on other sites More sharing options...
Luke 37067 Posted September 29, 2022 Share Posted September 29, 2022 Hi, please try with the 1.4.1 update that went up yesterday and let us know how that compares. Thanks. Link to comment Share on other sites More sharing options...
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