GollyJer 17 Posted September 24, 2022 Share Posted September 24, 2022 Exactly what you were doing and what happened. Include the name of whatever you played if it is a playback problem. Playing WeCrashed S01E06: Fortitude The time you sent the log (in Eastern Time please - UTC -5) 11:50 AM Sep. 24th The name of the Emby user on the local server that was logged in at the time jeremy I can't figure out why these file types lock up. They definitely Direct Play and the server is capable. My only remaining variable is the hardware actually isn't capable. Would love to get some help. Thanks! Link to comment Share on other sites More sharing options...
GollyJer 17 Posted September 24, 2022 Author Share Posted September 24, 2022 Read through some other topics here and noticed the normal response so I sideloaded the standard Android app. It has the same issue. Link to comment Share on other sites More sharing options...
GollyJer 17 Posted September 24, 2022 Author Share Posted September 24, 2022 PS - I thought I was posting in Android TV subforum. Sorry. Link to comment Share on other sites More sharing options...
Luke 37176 Posted September 24, 2022 Share Posted September 24, 2022 @GollyJer Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
GollyJer 17 Posted September 24, 2022 Author Share Posted September 24, 2022 5 hours ago, GollyJer said: Read through some other topics here and noticed the normal response so I sideloaded the standard Android app. It has the same issue. @Luke Link to comment Share on other sites More sharing options...
Luke 37176 Posted September 26, 2022 Share Posted September 26, 2022 Is it only with certain files? Link to comment Share on other sites More sharing options...
GollyJer 17 Posted September 26, 2022 Author Share Posted September 26, 2022 Yes. It's only this show which has files that steam at 24.44 bit rate. I could easily convert the files but I'm very curious why they don't play; which is why I sent in logs. Link to comment Share on other sites More sharing options...
MBSki 1025 Posted September 27, 2022 Share Posted September 27, 2022 On 9/26/2022 at 3:46 AM, GollyJer said: Yes. It's only this show which has files that steam at 24.44 bit rate. I could easily convert the files but I'm very curious why they don't play; which is why I sent in logs. Do files with a higher bit rate play? I gave up on my Sony Bravia awhile ago and just got an nVidia Shield because of similar issues. High bit rates just wouldn't play. 1 Link to comment Share on other sites More sharing options...
GollyJer 17 Posted September 29, 2022 Author Share Posted September 29, 2022 @Luke Empowering myself to troubleshoot is probably the best plan of attack since I haven't heard anything about the log files I sent in. Do they get stored on the device or are they just emailed off and deleted? Any instructions on accessing them? Thanks! Link to comment Share on other sites More sharing options...
Luke 37176 Posted October 27, 2022 Share Posted October 27, 2022 @GollyJer are you still running into this with the latest update to the Emby Android TV app? Link to comment Share on other sites More sharing options...
GollyJer 17 Posted October 28, 2022 Author Share Posted October 28, 2022 Still locks up. I'm showing v2.0.83g. Is this the most recent? Play Store isn't pushing a new version but also doesn't look like it's was updated recently. Link to comment Share on other sites More sharing options...
GollyJer 17 Posted October 28, 2022 Author Share Posted October 28, 2022 Actually... I take it back. It's working much better! Only one failing file (which happen to be the first one I tested). A few others at 26 bitrate are playing without getting stuck. 1 Link to comment Share on other sites More sharing options...
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