dnsadmin 0 Posted September 20, 2022 Share Posted September 20, 2022 Good evening, I have some type of problem in the reproduction of videos precisely on my LG Smart TV, I get this type of message, embyserver.txt ffmpeg-transcode-e40e8025-91ca-4e7c-9cbe-e9cd4d1c7a9e_1.txt ffmpeg-transcode-e2214b17-2373-44dc-bc4b-b6c8d1546ace_1.txt Link to comment Share on other sites More sharing options...
Abobader 2952 Posted September 20, 2022 Share Posted September 20, 2022 Hello dnsadmin, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team Link to comment Share on other sites More sharing options...
Luke 37178 Posted September 20, 2022 Share Posted September 20, 2022 Hi, can you try using our LG app from the LG store and see how that compares? Link to comment Share on other sites More sharing options...
dnsadmin 0 Posted September 20, 2022 Author Share Posted September 20, 2022 (edited) 49 minutes ago, Luke said: Hi, can you try using our LG app from the LG store and see how that compares? I cant find the app in LG store i only use the web OS broswser Edited September 20, 2022 by dnsadmin Link to comment Share on other sites More sharing options...
Luke 37178 Posted September 20, 2022 Share Posted September 20, 2022 What model LG? What country are you in? Link to comment Share on other sites More sharing options...
dnsadmin 0 Posted September 20, 2022 Author Share Posted September 20, 2022 1 minute ago, Luke said: What model LG? What country are you in? Model 49LF5900 , my country is Peru Link to comment Share on other sites More sharing options...
visproduction 124 Posted September 20, 2022 Share Posted September 20, 2022 Dns, "The M4V file format is a video container format developed by Apple and is very similar to the MP4 format. The primary difference is that M4V files may optionally be protected by DRM copy protection." See: https://en.wikipedia.org/wiki/M4V Maybe it's copyright protected and has to be played on iTunes? Link to comment Share on other sites More sharing options...
Luke 37178 Posted September 21, 2022 Share Posted September 21, 2022 23 hours ago, dnsadmin said: Model 49LF5900 , my country is Peru OK this is an old 2015 model. My guess is we're sending it a transcoding format that it can't handle. For a model this old I would probably suggest limting your playback to media that it can direct play, such as mp4 with h264/aac. Please let us know if this helps. Thanks. Link to comment Share on other sites More sharing options...
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