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Shield TV playback keeps stopping

snagytx81

By snagytx81
in Android TV / Fire TV

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snagytx81

snagytx81   2

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Posted (edited)

Hello,

I use the latest Android app, 2.0.79g, sideloaded, that connects to a remote emby server installed on Ubuntu. The entire network is wired and the devices share the same network switch.

I submitted the Debug Logs from the client side, two sets same behavior same actions.

1. I was watching "Gold Mining Paradise", I didn't touch the remote or anything that would cause the playback to stop. I also see "No playable items" or some similar message when it stops playing.
2. The you can look around 11:25 EST & 11:37 EST.
3. User "sebastian"

The serve logs just log:
  

2022-09-13 10:37:05.720 Info Server: http/1.1 POST http://10.10.10.9:8096/emby/Sessions/Playing/Progress. UserAgent: Dalvik/2.1.0 (Linux; U; Android 11; SHIELD Android TV Build/RQ1A.210105.003)
2022-09-13 10:37:05.723 Info Server: http/1.1 Response 204 to host3. Time: 3ms. http://10.10.10.9:8096/emby/Sessions/Playing/Progress
2022-09-13 10:37:13.367 Info Server: http/1.1 Response 206 to host3. Time: 40605ms. http://10.10.10.9:8096/emby/videos/3382/stream.mkv?DeviceId=6a6fab2a66735901&MediaSourceId=3b5e6e4462025dbbb46e529e3ec42824&Static=true&PlaySessionId=721214c39bda43678b596ec72a3ac04a
2022-09-13 10:37:13.445 Info Server: http/1.1 POST http://10.10.10.9:8096/emby/Sessions/Playing/Stopped. UserAgent: Dalvik/2.1.0 (Linux; U; Android 11; SHIELD Android TV Build/RQ1A.210105.003)
2022-09-13 10:37:13.445 Info SessionManager: Playback stopped reported by app AndroidTv 2.0.79g playing Gold Mining Paradise. Stopped at 1845489 ms
2022-09-13 10:37:13.446 Info Server: http/1.1 Response 204 to host3. Time: 1ms. http://10.10.10.9:8096/emby/Sessions/Playing/Stopped
2022-09-13 10:37:13.446 Info Trakt: Playback Stopped
2022-09-13 10:37:13.446 Info Trakt: Item Not fully played. Tell trakt.tv we are no longer watching but don't scrobble

 

I have the server log if you think its a server side issue. I also have a few AppleTVs but they don't manifest this issue.

Edited by snagytx81
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Luke Emby Team

Luke   37151

Posted
Posted
6 hours ago, snagytx81 said:

I just saw that I have two apps, "Emby" and "Emby Android TV". Emby for Android" is 3.2.70.

 

Testing with this new app.

Let us know how you get on. Thanks !

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snagytx81

snagytx81   2

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I spent quite some time, maybe watched 4-6 shows using the new app and not even once the stream stopped. I have a completely different watch experience, a lot better than the Android TV version.

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troyhough

troyhough   57

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Is the Android app now recommended to use on the Shield instead of the Android TV app? I too have been getting freeze-ups the last few days or so when it never has in the past!

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Luke Emby Team

Luke   37151

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23 minutes ago, troyhough said:

Is the Android app now recommended to use on the Shield instead of the Android TV app? I too have been getting freeze-ups the last few days or so when it never has in the past!

You can make your own decision but the standard app is a little bit ahead in terms of video playback updates.

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troyhough

troyhough   57

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3 hours ago, Luke said:

You can make your own decision but the standard app is a little bit ahead in terms of video playback updates.

If you sideload the Android app will it get updated automatically via the Play Store?

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FrostByte

FrostByte   5055

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32 minutes ago, troyhough said:

If you sideload the Android app will it get updated automatically via the Play Store?

It's not in the store yet.  Right now, you can only sideload it which will perform an upgrade.

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troyhough

troyhough   57

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4 hours ago, FrostByte said:

It's not in the store yet.  Right now, you can only sideload it which will perform an upgrade.

It doesn't seem to work for me on the Shield. When you launch there's a black/gray screen for a long time then the app finally comes up. Then can't properly navigate to get to my user/login to connect to the server 😔

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Luke Emby Team

Luke   37151

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17 hours ago, troyhough said:

It doesn't seem to work for me on the Shield. When you launch there's a black/gray screen for a long time then the app finally comes up. Then can't properly navigate to get to my user/login to connect to the server 😔

Why do you think you can't navigate?

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troyhough

troyhough   57

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On 9/15/2022 at 3:39 PM, Luke said:

Why do you think you can't navigate?

On my Shield, when using the original Gamepad controller, the control is all over the place. You press right and it goes over 10 spaces in a split second for example. When I tried it on my onn 4K box it was doing all kinds of funky things in the short amount of time that I tested it. Background color/effect wasn't sticking, I couldn't back out of a videos directory that I was in, the app doesn't seem to auto-update when a new release is put out, etc.

Are you planning to merge the Android / Android TV into 1 to simplify things? I believe Channels DVR does this.

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Luke Emby Team

Luke   37151

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2 hours ago, troyhough said:

On my Shield, when using the original Gamepad controller, the control is all over the place. You press right and it goes over 10 spaces in a split second for example. When I tried it on my onn 4K box it was doing all kinds of funky things in the short amount of time that I tested it. Background color/effect wasn't sticking, I couldn't back out of a videos directory that I was in, the app doesn't seem to auto-update when a new release is put out, etc.

Are you planning to merge the Android / Android TV into 1 to simplify things? I believe Channels DVR does this.

What version number did you try? And yes we are looking to unify the apps.

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troyhough

troyhough   57

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3 hours ago, Luke said:

What version number did you try? And yes we are looking to unify the apps.

3.2.72 on both. i just tried again on the Shield and when I click on the my user to sign in, the Google Keyboard pops up but when you push around on the keypad nothing happens (can't move to select the correct letters/numbers). Tried and tried and couldn't get it. 

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ebr Emby Team

ebr   14946

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9 hours ago, troyhough said:

when using the original Gamepad controller,

Is that the only remote you have?  You don't have the old or newer Shield remote?

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troyhough

troyhough   57

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15 hours ago, ebr said:

Is that the only remote you have?  You don't have the old or newer Shield remote?

I have a newer gamepad as well as the older "slim" remote. I'll try again with both of those. Is there a way to auto-update or manually update the app, either within the app or through the Play Store?

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Luke Emby Team

Luke   37151

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3 hours ago, troyhough said:

I have a newer gamepad as well as the older "slim" remote. I'll try again with both of those. Is there a way to auto-update or manually update the app, either within the app or through the Play Store?

For now it needs to be sideloaded but that is temporary.

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