Media Playback Issues on LG-TV Emby APP

[D1sk 4]

Hello together
Since the update to 4.7.6, the Emby app on my LG TV is having trouble displaying or playing the subtitles.

When I open Emby from my Firefox browser it works without problems and the subtitles are displayed.

It seems to be a problem with LG OS?

The following behavior has been detected:

Subtitles are not displayed after selecting the subtitle.
Subtitles are displayed too late and irregularly after selection.
Subtitles are displayed and hang while the picture continues to run.

[Luke 40072]

Hi there, we're happy to help. Please provide the emby server and ffmpeg log file from an example session:

Thanks.

[D1sk 4]

ffmpeg-transcode-09ffd08d-9962-4d09-b000-0db9399a63d8_1.txt

Edited August 30, 2022 by D1sk

[Luke 40072]

@D1sk since you mentioned three different issues, which one happened during the time of this log file? Did subtitles show up? Did you select any subtitles?

[D1sk 4]

That is now an actuel log where the issue happens that it not show the subtitle

ffmpeg-transcode-aa68e485-fb6b-4594-b8c6-32e2bf7af0e6_1.txt

[Luke 40072]

Hi, that's really odd. It should be the same as Firefox. Can you supply the log from Firefox for comparison purposes? Thanks.

[D1sk 4]

You mean I should start the movie in Emby via firefox? an And pull the log from it?

[Luke 40072]

Yes please, thanks.

[D1sk 4]

Okay here is
twenty minutes Bevor i have watched on lg tv emby app it was not watchable

and  now over the pC in the firefox browser over emby and i have no problem with the subtitle

ffmpeg-directstream-df7e761c-a622-4cfd-a7dc-409eba10cefb_1.txt

ffmpeg-transcode-cb9c7457-5254-4e4c-b09f-bd5123695cbc_1.txt

Edited October 3, 2022 by D1sk

[Luke 40072]

Hi @D1sk are you still running into this? Have you updated to Emby Server 4.7.8?

[D1sk 4]

Yes i have updatet and i still running in this. And this happens not just on my lg tv. Ausol on a lg tv other model than my. I was on a friedns hosue and try to watch an anime and we have the same issue with subtiles. It was impossible to watch

[Luke 40072]

Hi @D1sk can you please try again with the latest update to the Emby Apple TV app as well as Emby Server 4.7.11? Thanks !

[Luke 40072]

Emby for LG TV's 1.0.37 has been released. Stay tuned to the blog for the release announcement.

Can you please try out the new update and let us know how it compares? Thanks !