michalkaluza 2 Posted August 25, 2022 Share Posted August 25, 2022 Hi, I have a similar problem. Access to the server is running locally. When I try to log in from the outside there is an error. Ports are open. Serwer QNAP TS-253Be. Link to comment Share on other sites More sharing options...
Luke 37335 Posted August 25, 2022 Share Posted August 25, 2022 Hi there @michalkaluza what error do you get? Link to comment Share on other sites More sharing options...
Luke 37335 Posted August 25, 2022 Share Posted August 25, 2022 OK so it's a basic connection error. I would suggest taking a look at our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Link to comment Share on other sites More sharing options...
michalkaluza 2 Posted August 25, 2022 Author Share Posted August 25, 2022 (edited) This is not that problem, system is on QNAP serwer is not runnig on Windows, so there is no firewall. Ports are open on router. Serwer is on QNAP TS-253Be. Edited August 25, 2022 by michalkaluza Link to comment Share on other sites More sharing options...
Luke 37335 Posted August 25, 2022 Share Posted August 25, 2022 11 minutes ago, michalkaluza said: This is not that problem, system is on QNAP serwer is not runnig on Windows, so there is no firewall. Ports are open on router. Serwer is on QNAP TS-253Be. No matter what the server is running on, you can still step through our Connection Troubleshooter. Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks. Link to comment Share on other sites More sharing options...
michalkaluza 2 Posted August 25, 2022 Author Share Posted August 25, 2022 http://192.168.233.46:8096/emby/System/Logs/embyserver-63796896000.txt?api_key=4283132ae09f40429045a18f080aa588 Chyba link nie działa tak wiec skopiowałem 2022-08-22 00:00:00.557 Info App: Application version: 4.7.6.0 2022-08-22 00:00:00.679 Info App: Emby Command line: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll -programdata /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata -ffdetect /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffdetect -ffmpeg /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -ffprobe /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -defaultdirectory /share/CACHEDEV1_DATA/Public -updatepackage emby-server-qnap_{version}_x86_64.qpkg Operating system: Linux version 5.10.60-qnap (root@U16BuildServer171) (x86_64-QNAP-linux-gnu-gcc (toolchain config: [gcc-4.9.2 binutils-2.25 glibc-2.21]) 4.9.2, GNU ld Framework: .NET 6.0.2 OS/Process: x64/x64 Runtime: share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/System.Private.CoreLib.dll Processor count: 4 Data path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata Application path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system 2022-08-22 00:00:00.679 Info App: Logs path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata/logs 2022-08-22 00:00:00.679 Info App: Cache path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata/cache 2022-08-22 00:00:00.679 Info App: Internal metadata path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata/metadata 2022-08-22 00:00:00.679 Info App: Transcoding temporary files path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata/transcoding-temp 2022-08-22 00:00:00.679 Info App: Plugins: Bluray Folder Support 1.0.0.0 Cinema Intros 1.0.40.0 Dlna 1.0.85.0 Dvd Folder Support 1.0.0.0 Emby Guide Data 1.0.7.0 Fanart.tv 1.0.13.0 M3U TV Tuner 1.0.13.0 MovieDb 1.6.2.0 MusicBrainz 1.0.18.0 Nfo Metadata 1.0.69.0 OMDb 1.0.18.0 Open Subtitles 1.0.31.0 Port Mapper 1.1.8.0 Studio Images 1.0.3.0 TheAudioDb 1.0.15.0 TheTVDB 1.3.1.0 Webhooks 1.0.19.0 XmlTV 1.0.8.0 2022-08-22 04:39:26.149 Info LibraryMonitor: Stopping directory watching for path /share/FILMYHD 2022-08-22 04:39:26.184 Info LibraryMonitor: Stopping directory watching for path /share/Filmy4K 2022-08-22 04:39:29.089 Info LibraryMonitor: Watching directory /share/Filmy4K 2022-08-22 04:39:29.229 Info LibraryMonitor: Watching directory /share/FILMYHD 2022-08-22 12:37:54.268 Info Server: http/1.1 POST http://192.168.233.46:8096/emby/Sync/Data?. UserAgent: Emby/4 CFNetwork/1335.0.3 Darwin/21.6.0 2022-08-22 12:37:54.270 Info Server: http/1.1 Response 200 to host1. Time: 1ms. http://192.168.233.46:8096/emby/Sync/Data? 2022-08-22 16:39:27.803 Info LibraryMonitor: Stopping directory watching for path /share/FILMYHD 2022-08-22 16:39:28.170 Info LibraryMonitor: Stopping directory watching for path /share/Filmy4K 2022-08-22 16:39:47.762 Info LibraryMonitor: Watching directory /share/Filmy4K 2022-08-22 16:39:48.372 Info LibraryMonitor: Watching directory /share/FILMYHD 2022-08-22 16:40:43.197 Info HttpClient: GET https://www.mb3admin.com/admin/service/EmbyPackages.json 2022-08-22 16:40:43.816 Info HttpClient: GET https://api.github.com/repos/MediaBrowser/Emby.Releases/releases 2022-08-22 17:09:13.219 Info Dlna: DLNA Session created for [LG] webOS TV - LG TV. Description url: http://192.168.233.103:1937/ 2022-08-22 17:09:13.881 Info HttpClient: GET http://192.168.233.103:1937/AVTransport/d4df9312-f23d-e492-a481-e671ce511e5e/scpd.xml 2022-08-22 17:40:38.322 Info LiveTvManager: Emby Live TV and DVR requires an active Emby Premiere subscription. Link to comment Share on other sites More sharing options...
Luke 37335 Posted August 25, 2022 Share Posted August 25, 2022 The server log is not going to be helpful if it's a connection failure because that means the device isn't even reaching your Emby Server. We need to try and figure out what is standing in the way and preventing that. Which steps in the Connection Troubleshooter succeeded and which ones did not? Link to comment Share on other sites More sharing options...
michalkaluza 2 Posted September 17, 2022 Author Share Posted September 17, 2022 (edited) Update of problem. I installed QNAP on one network where another emby serwer is running on Windows. The Emby on Windows is working perfect inside and outside of network. Emby on QNAP is available only in local network. The ports are open. Edited September 17, 2022 by michalkaluza Link to comment Share on other sites More sharing options...
Luke 37335 Posted October 1, 2022 Share Posted October 1, 2022 Hi @michalkaluza were you able to figure this out? Are you still having an issue with this? Which steps in the Connection Troubleshooter succeeded and which ones did not? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now