Videos from webapp are too dark.

[nowox 0]

When I play the movies from my Smart TV everything is ok. When I use the original file with VLC everything is ok, but when I play over Empy web app, all my movies looks too dark, almost impossible to watch. See attached image. 

Is it possible to solve this issue?

[Luke 37191]

Hi, yes we've seen this reported before. We'll take a look at it. Thanks.

[Happy2Play 8340]

Looking at the image this is HDR10/Dolby Vision media correct?

What is the playback method?  Is this possible the ToneMapping Algorithm?

Please provide server and ffmpeg log if present.

 

[Luke 37191]

I'm sorry I was mistaken. It's the android app where this has been reported before, not the web app.

[Rubbinio 4]

I am seeing this as well on 4.8.0.10 Beta. The issues appears to be, from what i am seeing, that when playing back there is this div overlayed over everything: 

<div class="backgroundContainer withBackdrop backgroundContainer-transparent"></div>

with this css

.backgroundContainer.withBackdrop {
    background: rgba(0, 0, 0, .6)!important;
}

As soon as I remove this Div or change the CSS in the browsers the playback is normal

[Luke 37191]

2 minutes ago, Rubbinio said:

I am seeing this as well on 4.8.0.10 Beta. The issues appears to be, from what i am seeing, that when playing back there is this div overlayed over everything: 

<div class="backgroundContainer withBackdrop backgroundContainer-transparent"></div>

with this css

.backgroundContainer.withBackdrop {
    background: rgba(0, 0, 0, .6)!important;
}

As soon as I remove this Div or change the CSS in the browsers the playback is normal

Hi, I don't think we have any css rules doing that. Do you have any custom css applied? If you do, try removing it.

[Happy2Play 8340]

Do you have any custom css as default on OSD.

Edited October 3, 2022 by Happy2Play

[Rubbinio 4]

Interesting. It is one of my custom CSS rules but i have had those for a few years now (hence why it never crossed my mind that would be it) and this only started happening since the last update. I removed it but curious as to what changed if anything.

[Happy2Play 8340]

Dev is continuously changing code so custom css will break from version to version.