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Actor images not downloading automatically when an .nfo is present


invader
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invader

Hi there,

 

I’ve found quite a few similar threads over the years but I can’t figure out how to fix this.

What I’ve found is that when I add a movie with an .nfo I don’t get the actor images.

Instead I see this:

image.png.a6b8d6efa78c1d45c1419bf061d1ae27.png

  

If I click on one to open it, this triggers the image download, and it’s there from then on:

image.png.e66f3b3b769dce28161c64ce775b5833.png

 

I’m rebuilding my Emby Server so I’m wanting to do this automatically. When I tested another movie with no nfo file, all the images pre-download fine.

 

Here are my Library Settings:

Folders

/Movies/.Ignored/test

Library Settings

Preferred metadata download language: English

Country: Australia

Preferred image download language: English

Enable real time monitoring: Off

 


Metadata Readers

Nfo: On


Movie Metadata Downloaders

1 - TheMovieDb: On

2 - The Open Movie Database: On

3 - TheTVDB: On

Import collection information from metadata downloaders: On

 Minimum automatic collection size: 2

 Allow adult metadata: On

 After the initial import, automatically refresh metadata from the internet: Never


Metadata Savers

Nfo: Off 

 

Movie Image Fetchers

1 - TheMovieDb

2 - FanArt

3 - The Open Movie Database

4 - TheTVDB

5 - Screen Grabber

Save artwork into media folders: Off

Video Preview Thumbnails

Generate video preview thumbnails: as a scheduled task

Save video preview thumbnails into media folders: On

 

Subtitle Downloads

Download Languages

English: On

(all other languages: Off)

 

Subtitle Downloaders

Open Subtitles: On

Require a hash match: On

Forced subtitles only: On

Stop trying to automatically download subtitles for videos older than: No age limit

Skip if the default audio track matches the download language: Off

Skip if the video already contains embedded subtitles: Off

Save subtitles into media folders: On

 

Playback

Min resume percentage: 3

Max resume percentage: 90

Min resume duration (seconds): 120



The NFO section for this actor is

<actor>
    <name>Steve Coogan</name>
    <role>Tony Wilson</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTIzMTU2NjcwOF5BMl5BanBnXkFtZTcwNjczMzU4MQ@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0176869/</profile>
    <imdbid>nm0176869</imdbid>
  </actor>

Full NFO

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!--created on 2022-07-27 07:03:42 - tinyMediaManager 4.2.8-->
<movie>
  <title>24 Hour Party People</title>
  <originaltitle>24 Hour Party People</originaltitle>
  <sorttitle/>
  <epbookmark/>
  <year>2002</year>
  <ratings>
    <rating default="false" max="100" name="metacritic">
      <value>85.0</value>
      <votes>0</votes>
    </rating>
    <rating default="false" max="10" name="themoviedb">
      <value>7.0</value>
      <votes>302</votes>
    </rating>
    <rating default="true" max="10" name="imdb">
      <value>7.3</value>
      <votes>35796</votes>
    </rating>
    <rating default="false" max="10" name="trakt">
      <value>7.3</value>
      <votes>624</votes>
    </rating>
  </ratings>
  <userrating>0.0</userrating>
  <top250>0</top250>
  <set/>
  <plot>Manchester, 1976. Tony Wilson is an ambitious but frustrated local TV news reporter looking for a way to make his mark. After witnessing a life-changing concert by a band known as the Sex Pistols, he persuades his station to televise one of their performances, and soon Manchester's punk groups are clamoring for him to manage them. Riding the wave of a musical revolution, Wilson and his friends create the legendary Factory Records label and The Hacienda club.</plot>
  <outline>Manchester, 1976. Tony Wilson is an ambitious but frustrated local TV news reporter looking for a way to make his mark. After witnessing a life-changing concert by a band known as the Sex Pistols, he persuades his station to televise one of their performances, and soon Manchester's punk groups are clamoring for him to manage them. Riding the wave of a musical revolution, Wilson and his friends create the legendary Factory Records label and The Hacienda club.</outline>
  <tagline>Share the Ecstacy!</tagline>
  <runtime>117</runtime>
  <thumb aspect="poster">http://image.tmdb.org/t/p/w500/rW1GNHb9MfZPrJvFzkPmvybZ2a9.jpg</thumb>
  <thumb aspect="banner">https://assets.fanart.tv/fanart/movies/2750/moviebanner/24-hour-party-people-5d9b9ad6b1df9.jpg</thumb>
  <thumb aspect="clearlogo">https://assets.fanart.tv/fanart/movies/2750/hdmovielogo/24-hour-party-people-5d1e6036723f9.png</thumb>
  <thumb aspect="discart">https://assets.fanart.tv/fanart/movies/2750/moviedisc/24-hour-party-people-55aac09064dbb.png</thumb>
  <thumb aspect="landscape">https://assets.fanart.tv/fanart/movies/2750/moviethumb/24-hour-party-people-5d1e6064ddf09.jpg</thumb>
  <thumb aspect="logo">https://assets.fanart.tv/fanart/movies/2750/hdmovielogo/24-hour-party-people-5d1e6036723f9.png</thumb>
  <fanart>
    <thumb>https://assets.fanart.tv/fanart/movies/2750/moviebackground/24-hour-party-people-5d1e6057c751a.jpg</thumb>
  </fanart>
  <mpaa>AU:MA15+</mpaa>
  <certification>AU:MA15+</certification>
  <id>tt0274309</id>
  <tmdbid>2750</tmdbid>
  <tmdbCollectionId/>
  <uniqueid default="false" type="tmdb">2750</uniqueid>
  <uniqueid default="true" type="imdb">tt0274309</uniqueid>
  <uniqueid default="false" type="trakt">1834</uniqueid>
  <country>United Kingdom</country>
  <status/>
  <code/>
  <premiered>2002-02-13</premiered>
  <watched>false</watched>
  <playcount>0</playcount>
  <lastplayed/>
  <genre>Biography</genre>
  <genre>Comedy</genre>
  <genre>Drama</genre>
  <genre>Music</genre>
  <studio>Revolution Films</studio>
  <studio>Baby Cow Productions</studio>
  <studio>The Film Consortium</studio>
  <studio>Film Council</studio>
  <studio>FilmFour</studio>
  <studio>Wave Pictures</studio>
  <studio>Channel Four Films</studio>
  <studio>United Artists</studio>
  <credits>Frank Cottrell Boyce</credits>
  <director imdbid="nm0935863">Michael Winterbottom</director>
  <tag>manchester city</tag>
  <tag>1970s</tag>
  <tag>nightclub</tag>
  <tag>musical</tag>
  <tag>northern england</tag>
  <tag>clubbing</tag>
  <tag>celebration</tag>
  <tag>manchester</tag>
  <actor>
    <name>Steve Coogan</name>
    <role>Tony Wilson</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTIzMTU2NjcwOF5BMl5BanBnXkFtZTcwNjczMzU4MQ@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0176869/</profile>
    <imdbid>nm0176869</imdbid>
  </actor>
  <actor>
    <name>John Thomson</name>
    <role>Charles</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTlkZDdkZTgtYWUyMC00NmU4LWFjYmEtZDM2NmJmMDY0MWMyXkEyXkFqcGdeQXVyMjQwMDg0Ng@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0861027/</profile>
    <imdbid>nm0861027</imdbid>
  </actor>
  <actor>
    <name>Nigel Pivaro</name>
    <role>Actor at Granada</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm0686091/</profile>
    <imdbid>nm0686091</imdbid>
  </actor>
  <actor>
    <name>Lennie James</name>
    <role>Alan Erasmus</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMjRiNzI3ZTItOWEzMi00ZDE2LTkyZjktMzQ4YjlmYjRhZGJiXkEyXkFqcGdeQXVyMTExNzQ3MzAw._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0416694/</profile>
    <imdbid>nm0416694</imdbid>
  </actor>
  <actor>
    <name>Shirley Henderson</name>
    <role>Lindsay</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTQxNjAyNTY0M15BMl5BanBnXkFtZTYwNzMzNTMz._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0376602/</profile>
    <imdbid>nm0376602</imdbid>
  </actor>
  <actor>
    <name>Martin Hancock</name>
    <role>Howard Devoto</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNjk0MTMxMDM4OV5BMl5BanBnXkFtZTgwMTIyOTQyMDI@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0359398/</profile>
    <imdbid>nm0359398</imdbid>
  </actor>
  <actor>
    <name>Mark Windows</name>
    <role>Johnny Rotten</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1176880/</profile>
    <imdbid>nm1176880</imdbid>
  </actor>
  <actor>
    <name>Paddy Considine</name>
    <role>Rob Gretton</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNDU1ODIxMzgyMF5BMl5BanBnXkFtZTYwMTU1NzE1._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0175916/</profile>
    <imdbid>nm0175916</imdbid>
  </actor>
  <actor>
    <name>John Simm</name>
    <role>Bernard Sumner</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTQyMjEyNzQ1M15BMl5BanBnXkFtZTcwMzQ0Nzk1OA@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0799591/</profile>
    <imdbid>nm0799591</imdbid>
  </actor>
  <actor>
    <name>Ralf Little</name>
    <role>Hooky</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNGE4YTBjYzUtMjE3YS00Mjc5LTk1ZDQtOTlkYmYwZjY2ZThiXkEyXkFqcGdeQXVyNjE0NjgwMDc@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0514644/</profile>
    <imdbid>nm0514644</imdbid>
  </actor>
  <actor>
    <name>Dave Gorman</name>
    <role>John the Postman</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMjA1MzU5Njc1MF5BMl5BanBnXkFtZTcwNTA2MjY4Mw@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0331057/</profile>
    <imdbid>nm0331057</imdbid>
  </actor>
  <actor>
    <name>Andy Serkis</name>
    <role>Martin Hannett</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BYTgwYmM0ZjgtMWRmZC00YTc1LWIwYWEtYTFjMTZiMDNjNWRkXkEyXkFqcGdeQXVyNjcwMjczMzE@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0785227/</profile>
    <imdbid>nm0785227</imdbid>
  </actor>
  <actor>
    <name>Danny Cunningham</name>
    <role>Shaun Ryder</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm0192279/</profile>
    <imdbid>nm0192279</imdbid>
  </actor>
  <actor>
    <name>Paul Popplewell</name>
    <role>Paul Ryder</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BYjEyZmVhOGQtMzY0MS00ZjJhLWJjMGEtMzlkOWRjYmFjYzBkXkEyXkFqcGdeQXVyMjQwMDg0Ng@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0691586/</profile>
    <imdbid>nm0691586</imdbid>
  </actor>
  <actor>
    <name>Ron Cook</name>
    <role>Derek Ryder</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTM4MjY2OTMwMl5BMl5BanBnXkFtZTcwMTM2MDgwOA@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0177267/</profile>
    <imdbid>nm0177267</imdbid>
  </actor>
  <actor>
    <name>Raymond Waring</name>
    <role>Vini</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BODA1MDE3ODQtMmVjMS00YjVmLTgwMWUtZmE4OWFiODZkNGUyXkEyXkFqcGdeQXVyMzYxNTkzMDY@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0912264/</profile>
    <imdbid>nm0912264</imdbid>
  </actor>
  <actor>
    <name>Peter Kay</name>
    <role>Don Tonay</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTIxNjM2Nzg5OV5BMl5BanBnXkFtZTcwMzUyOTEyMQ@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0443153/</profile>
    <imdbid>nm0443153</imdbid>
  </actor>
  <actor>
    <name>Mark E. Smith</name>
    <role>Punter</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTgwOTM5NDI2NF5BMl5BanBnXkFtZTgwNTE3MTU2NDM@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm1102263/</profile>
    <imdbid>nm1102263</imdbid>
  </actor>
  <actor>
    <name>Naomi Radcliffe</name>
    <role>Twitchy Girl</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNTk3OTExZTgtNDQxNS00MTlmLWJmZDQtMGYxZGNiMWJkMWM0XkEyXkFqcGdeQXVyMjQwMDg0Ng@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0705370/</profile>
    <imdbid>nm0705370</imdbid>
  </actor>
  <actor>
    <name>Sean Harris</name>
    <role>Ian Curtis</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTM3NTI1NzI4MF5BMl5BanBnXkFtZTcwODU1MTg4Nw@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0365317/</profile>
    <imdbid>nm0365317</imdbid>
  </actor>
  <actor>
    <name>Tim Horrocks</name>
    <role>Steve</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1177087/</profile>
    <imdbid>nm1177087</imdbid>
  </actor>
  <actor>
    <name>Rob Brydon</name>
    <role>Ryan Letts</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTA2OTIzMTk5ODleQTJeQWpwZ15BbWU3MDUyODEyMzE@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0117339/</profile>
    <imdbid>nm0117339</imdbid>
  </actor>
  <actor>
    <name>Howard Devoto</name>
    <role>Cleaner</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm0222937/</profile>
    <imdbid>nm0222937</imdbid>
  </actor>
  <actor>
    <name>Collette Cooper</name>
    <role>Sadie</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNDlmOWJkZDMtZjJlMS00MjdjLWI3YzQtNGQ1ZDRmM2FmNDQxXkEyXkFqcGdeQXVyMjQwMDg0Ng@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0177957/</profile>
    <imdbid>nm0177957</imdbid>
  </actor>
  <actor>
    <name>Tracy Cunliffe</name>
    <role>Other Girl in Nosh Van</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1175254/</profile>
    <imdbid>nm1175254</imdbid>
  </actor>
  <actor>
    <name>Enzo Cilenti</name>
    <role>Peter Saville</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMzEwNDA5MjQ3NV5BMl5BanBnXkFtZTcwOTUyNzUzMQ@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0162281/</profile>
    <imdbid>nm0162281</imdbid>
  </actor>
  <actor>
    <name>Duncan Whitworth</name>
    <role>Jez</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1176869/</profile>
    <imdbid>nm1176869</imdbid>
  </actor>
  <actor>
    <name>Michael Mitchell Jr.</name>
    <role>Simon</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1177165/</profile>
    <imdbid>nm1177165</imdbid>
  </actor>
  <actor>
    <name>Claire Lever</name>
    <role>Assistant</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1177369/</profile>
    <imdbid>nm1177369</imdbid>
  </actor>
  <actor>
    <name>Neil Bell</name>
    <role>Aspiring Singer</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BYmQ5YzQ4MmItZDczYS00NmRhLThhODUtNTE2ODZhNTlkMzRmXkEyXkFqcGdeQXVyMjUyNDk2ODc@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0068430/</profile>
    <imdbid>nm0068430</imdbid>
  </actor>
  <actor>
    <name>Aidan Cross</name>
    <role>Goth</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1175245/</profile>
    <imdbid>nm1175245</imdbid>
  </actor>
  <actor>
    <name>Simon Pegg</name>
    <role>Journalist</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNzMwODE1NjA3OV5BMl5BanBnXkFtZTgwNTY5MzM2OTE@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0670408/</profile>
    <imdbid>nm0670408</imdbid>
  </actor>
  <actor>
    <name>Elizabeth Kelly</name>
    <role>Ian's Gran</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm0446369/</profile>
    <imdbid>nm0446369</imdbid>
  </actor>
  <actor>
    <name>Darren Tighe</name>
    <role>Mike Pickering</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm0863059/</profile>
    <imdbid>nm0863059</imdbid>
  </actor>
  <actor>
    <name>Chris Coghill</name>
    <role>Bez</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BOTcxNzI2NjA0N15BMl5BanBnXkFtZTcwODY4NDYyNA@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm1104892/</profile>
    <imdbid>nm1104892</imdbid>
  </actor>
  <actor>
    <name>Anna Tyborczyk</name>
    <role>Gillian</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1133391/</profile>
    <imdbid>nm1133391</imdbid>
  </actor>
  <actor>
    <name>Peter Gunn</name>
    <role>Farmer</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMjA1MTIzODM2OF5BMl5BanBnXkFtZTgwNjY2ODM0MjE@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0348222/</profile>
    <imdbid>nm0348222</imdbid>
  </actor>
  <actor>
    <name>Dan Hope</name>
    <role>Mark</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1175685/</profile>
    <imdbid>nm1175685</imdbid>
  </actor>
  <actor>
    <name>Nick Clarke</name>
    <role>Gaz</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1177017/</profile>
    <imdbid>nm1177017</imdbid>
  </actor>
  <actor>
    <name>Margi Clarke</name>
    <role>Actor in Corridor</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BOGQzOTE0ZDYtN2JhNC00YzMxLThmZjgtYzk0Y2M0NWEzYzUxXkEyXkFqcGdeQXVyMjUyNDk2ODc@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0164891/</profile>
    <imdbid>nm0164891</imdbid>
  </actor>
  <actor>
    <name>Mani</name>
    <role>Sound Engineer</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNGE1YjQ4ZjItZWZkOS00NjcyLTk1OWYtZDBlODM0NDE1ZGUyXkEyXkFqcGdeQXVyMjUyNDk2ODc@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm1104231/</profile>
    <imdbid>nm1104231</imdbid>
  </actor>
  <actor>
    <name>Smug Roberts</name>
    <role>Railway Guard</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1177211/</profile>
    <imdbid>nm1177211</imdbid>
  </actor>
  <actor>
    <name>Clint Boon</name>
    <role>2nd Railway Guard</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNjI4ODljMGQtYzY0Zi00NWM2LWJlYzEtM2RmMDk2OTk1NTkzXkEyXkFqcGdeQXVyMTEzNzczMA@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm1175072/</profile>
    <imdbid>nm1175072</imdbid>
  </actor>
  <actor>
    <name>Toby Salaman</name>
    <role>Sir Keith Joseph</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm0757476/</profile>
    <imdbid>nm0757476</imdbid>
  </actor>
  <actor>
    <name>Conrad Murray</name>
    <role>Bailey Brother</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm3810718/</profile>
    <imdbid>nm3810718</imdbid>
  </actor>
  <actor>
    <name>Martin Coogan</name>
    <role>Chris Nagle</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm0176863/</profile>
    <imdbid>nm0176863</imdbid>
  </actor>
  <actor>
    <name>Rowetta Satchell</name>
    <role>Self</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1176474/</profile>
    <imdbid>nm1176474</imdbid>
  </actor>
  <actor>
    <name>Kieran O'Brien</name>
    <role>Nathan</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTkxNzA1NzE2NV5BMl5BanBnXkFtZTYwMDQ3Mzk0._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0639659/</profile>
    <imdbid>nm0639659</imdbid>
  </actor>
  <actor>
    <name>Kate Magowan</name>
    <role>Yvette</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMjE4NDExNDcwNV5BMl5BanBnXkFtZTcwMDE4NjkzOQ@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0536461/</profile>
    <imdbid>nm0536461</imdbid>
  </actor>
  <actor>
    <name>Paul Ryder</name>
    <role>Pel</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1174667/</profile>
    <imdbid>nm1174667</imdbid>
  </actor>
  <actor>
    <name>Roger Kennedy</name>
    <role>Doorman Sam</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1174635/</profile>
    <imdbid>nm1174635</imdbid>
  </actor>
  <actor>
    <name>Sean Cernow</name>
    <role>Little Pel</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNDE2MjgwMTcxMV5BMl5BanBnXkFtZTgwNDQ0MDIwMzE@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm1175174/</profile>
    <imdbid>nm1175174</imdbid>
  </actor>
  <actor>
    <name>Fiona Allen</name>
    <role>Cloakroom Girl</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNGEzZTE3YzAtMWU2Yy00YjZkLTk2ZDAtNTYwNjU2NzQxYjZjXkEyXkFqcGdeQXVyMjE5MTcxMA@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0020511/</profile>
    <imdbid>nm0020511</imdbid>
  </actor>
  <actor>
    <name>Helen Schlesinger</name>
    <role>Hilary</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm0772255/</profile>
    <imdbid>nm0772255</imdbid>
  </actor>
  <actor>
    <name>Joshua McNicholas</name>
    <role>Oliver</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1176086/</profile>
    <imdbid>nm1176086</imdbid>
  </actor>
  <actor>
    <name>Tony Wilson</name>
    <role>Studio Director</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm0934240/</profile>
    <imdbid>nm0934240</imdbid>
  </actor>
  <actor>
    <name>Keith Allen</name>
    <role>Roger Ames</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNDEyNjc2MjE5N15BMl5BanBnXkFtZTcwODg1MDk5Nw@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0020717/</profile>
    <imdbid>nm0020717</imdbid>
  </actor>
  <actor>
    <name>Dino</name>
    <role>Wise Guy</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1174609/</profile>
    <imdbid>nm1174609</imdbid>
  </actor>
  <actor>
    <name>A. Bowser</name>
    <role>Wise Guy</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1175087/</profile>
    <imdbid>nm1175087</imdbid>
  </actor>
  <actor>
    <name>Gary Roberts</name>
    <role>Wise Guy</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1131592/</profile>
    <imdbid>nm1131592</imdbid>
  </actor>
  <actor>
    <name>Simon Ding Archer</name>
    <role>Glen Matlock</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm6348298/</profile>
    <imdbid>nm6348298</imdbid>
  </actor>
  <actor>
    <name>Kenny Baker</name>
    <role>Zookeeper</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTg1OTA3MzU0NV5BMl5BanBnXkFtZTcwNjY2Njk4Nw@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0048652/</profile>
    <imdbid>nm0048652</imdbid>
  </actor>
  <actor>
    <name>Michael Biggam</name>
    <role>Sex Pistols Fan</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNWM1MDVjYWItZTM0ZS00MzhhLWFiZTQtNWNjZDg0MjI2MmFiXkEyXkFqcGdeQXVyMjQwMDg0Ng@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm2528094/</profile>
    <imdbid>nm2528094</imdbid>
  </actor>
  <actor>
    <name>Jean-Jacques Burnel</name>
    <role>Self - The Stranglers</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1171739/</profile>
    <imdbid>nm1171739</imdbid>
  </actor>
  <actor>
    <name>Nigel Martin Davey</name>
    <role>Partygoer</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNTc0MjU4YjMtYjU0YS00Yzk4LThhMjYtYzBiYTRjMGVlNDVmXkEyXkFqcGdeQXVyMjQwMDg0Ng@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm1842807/</profile>
    <imdbid>nm1842807</imdbid>
  </actor>
  <actor>
    <name>Christopher Eccleston</name>
    <role>Boethius</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNjIyNjNiYjgtNGE1Mi00YmM4LWI3M2YtODlmYjI0NjM3NGRhXkEyXkFqcGdeQXVyMTkxNjUyNQ@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0001172/</profile>
    <imdbid>nm0001172</imdbid>
  </actor>
  <actor>
    <name>Benjamin Haller</name>
    <role>Partygoer</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm4632659/</profile>
    <imdbid>nm4632659</imdbid>
  </actor>
  <actor>
    <name>Happy Mondays</name>
    <role>Themselves</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BYzlkMDJiYjUtNTZmNC00NGU0LTk4YmQtMTczM2VhOWJmNGE4XkEyXkFqcGdeQXVyMjUyNDk2ODc@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm2045989/</profile>
    <imdbid>nm2045989</imdbid>
  </actor>
  <actor>
    <name>Joy Division</name>
    <role>Themselves</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BY2Q4MjhmNjQtZjFlOS00OWViLWJiZTgtMTc0NGY3MWZiZGM5XkEyXkFqcGdeQXVyMjUyNDk2ODc@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm1920312/</profile>
    <imdbid>nm1920312</imdbid>
  </actor>
  <actor>
    <name>Daniel Lestuzzi</name>
    <role>Football Thug</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm1744975/</profile>
    <imdbid>nm1744975</imdbid>
  </actor>
  <actor>
    <name>John Lydon</name>
    <role>Self</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTM2MTE3MTkxNl5BMl5BanBnXkFtZTYwMTE5NjY0._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0527997/</profile>
    <imdbid>nm0527997</imdbid>
  </actor>
  <actor>
    <name>Sean McKenzie</name>
    <role>Man at Sex Pistols Gig</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm0571610/</profile>
    <imdbid>nm0571610</imdbid>
  </actor>
  <actor>
    <name>Steve McTigue</name>
    <role>Hacienda Doorman</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm4371406/</profile>
    <imdbid>nm4371406</imdbid>
  </actor>
  <actor>
    <name>Iggy Pop</name>
    <role>Self</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTM3MDQzNzA4Ml5BMl5BanBnXkFtZTcwNTc0NzM5Mw@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0006563/</profile>
    <imdbid>nm0006563</imdbid>
  </actor>
  <actor>
    <name>Richard Price</name>
    <role>Partygoer</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BNDg0YWRkNWUtZWM2Mi00MTllLThjOTYtYzc0ZmFiYmIxNzM3XkEyXkFqcGdeQXVyNTY5NzAxNTQ@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm3764470/</profile>
    <imdbid>nm3764470</imdbid>
  </actor>
  <actor>
    <name>Terri Seymour</name>
    <role>Self</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BMTI5MzA1OTE3NV5BMl5BanBnXkFtZTcwOTg0MDIyMw@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0786873/</profile>
    <imdbid>nm0786873</imdbid>
  </actor>
  <actor>
    <name>Simply Red</name>
    <role>Themselves</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BOTBiN2JjY2QtYjY1Ny00ZWI4LTliNzUtYzc4YmM0ZTY3NGQzXkEyXkFqcGdeQXVyMjUyNDk2ODc@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm1918774/</profile>
    <imdbid>nm1918774</imdbid>
  </actor>
  <actor>
    <name>Siouxsie Sioux</name>
    <role>Self</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BOTU4NTM4NDItMGQ1Mi00NTJhLWI1ZDEtZjI3NGM2ZjZmMjJjXkEyXkFqcGdeQXVyMjUyNDk2ODc@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0802592/</profile>
    <imdbid>nm0802592</imdbid>
  </actor>
  <actor>
    <name>Solodeep</name>
    <role>Football Hooligan</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm6336452/</profile>
    <imdbid>nm6336452</imdbid>
  </actor>
  <actor>
    <name>Paul Swan</name>
    <role>Skinhead / Hacienda Doorman</role>
    <thumb/>
    <profile>http://www.imdb.com/name/nm0841622/</profile>
    <imdbid>nm0841622</imdbid>
  </actor>
  <actor>
    <name>Paul Weller</name>
    <role>Self - The Jam</role>
    <thumb>https://m.media-amazon.com/images/M/MV5BZDQ1YjUyMGItYzcxYy00N2VlLThjYmMtMzgyMTE1Zjc4Y2ViXkEyXkFqcGdeQXVyNTI5NjIyMw@@._UY632.jpg</thumb>
    <profile>http://www.imdb.com/name/nm0919883/</profile>
    <imdbid>nm0919883</imdbid>
  </actor>
  <producer>
    <name>Gina Carter</name>
    <role/>
    <thumb/>
  </producer>
  <producer>
    <name>Andrew Eaton</name>
    <role/>
    <thumb/>
  </producer>
  <producer>
    <name>Robert How</name>
    <role/>
    <thumb/>
  </producer>
  <producer>
    <name>Fiona Neilson</name>
    <role/>
    <thumb/>
  </producer>
  <producer>
    <name>Henry Normal</name>
    <role/>
    <thumb/>
  </producer>
  <trailer/>
  <languages>English</languages>
  <dateadded>2021-08-25 09:40:17</dateadded>
  <fileinfo>
    <streamdetails>
      <video>
        <codec>HEVC</codec>
        <aspect>1.85</aspect>
        <width>1920</width>
        <height>1036</height>
        <durationinseconds>6735</durationinseconds>
        <stereomode/>
      </video>
      <audio>
        <codec>AAC</codec>
        <language>eng</language>
        <channels>6</channels>
      </audio>
      <subtitle>
        <language>eng</language>
      </subtitle>
    </streamdetails>
  </fileinfo>
  <lockdata>true</lockdata>
  <!--tinyMediaManager meta data-->
  <source>UNKNOWN</source>
  <edition>NONE</edition>
  <original_filename/>
  <user_note/>
</movie>

 

Other Troubleshooting

  • I have attempted to refresh metadata for the movie and this hasn’t made a difference.
  • I used TinyMediaManager to force only tmdb actor info, this appears to have helped. However in many cases there will be imdb data still present, I suspect maybe this is the issue.

 

Any help is greatly appreciated. Thanks!

 

Any help is greatly appreciated. Thanks.

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Hi, images for actors come when the movie or series metadata is obtained, so try refreshing metadata on those.

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Happy2Play

Did you enable "Show Advanced settings"?  

But sounds like this setting

Download images in advance
By default, most images are only downloaded when requested by an Emby app. Enable this option to download all images in advance, as new media is imported. This may cause significantly longer library scans.

At the same time for people the image url is not used at all and Emby will compare the imdbid to your people folder as that is all you are providing but most of Emby people folders normally are by TMDBid.

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GrimReaper
1 hour ago, invader said:

I used TinyMediaManager to force only tmdb actor info, this appears to have helped. However in many cases there will be imdb data still present, I suspect maybe this is the issue.

You need to revise your TMM settings, and make sure you use only TMDB scraper for actors; for existing items that used IMDB, you need to rescrape/rewrite NFOs (right-click Enhanced Editing submenu). 

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invader

Thanks everyone!

@Luke I tried refreshing movie metadata and this did not make a difference.

@Happy2Play I didn't see this thanks! I enabled advanced settings and checked Download images in advance. This doesn't appear to have fixed it either.

@GrimReaper Thanks. I realise this is more a TMM thing. I've done what you suggested and it's almost fixed it. Strangely there are some actors still stuck on imdb on certain movies that I tested:

image.png.10f716f1a923a99e7cf603b0b6935a82.png

Most are tmdb. I scraped actors in TMM as tmdb. I checked tmdb and Carlos Lasarte actor does exist and has an image.

It seems I need to purge all actors first but I'm not sure how to do that easily. Any ideas? However it also still sounds like it could be a bug? Should Emby discard everything except tmbid then download art based off that? 

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GrimReaper
40 minutes ago, invader said:

It seems I need to purge all actors first but I'm not sure how to do that easily. Any ideas?

You cannot purge them but can rescrape them all:

Select all movies>right-click 'Scrape metadata for selected movie(s)', in the dialog that opens select TMDB under Metadata downloaders, untick all items except Actors under 'Metadata to be scraped', make sure 'Do not overwrite existing data' is unticked. NFOs will be automatically rewritten upon process finished, no interaction will be needed from your side. 

(Don't know whether you're saving actor images to .actors subfolder, to speed up above process, you might untick 'Download actor images' under Settings>Movies>Artwork>Extra Artwork; note that depending on the size of your collection, it might still take some time even with no artwork download.)

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invader

Yeah that's the weird thing.

Here's an example movie:
image.png.94ce3060124afb7871e90bc5f471dab6.png

 

This is in the NFO:
image.png.cb925dfe5faac7ae91d2012af540962d.png

 

image.png.0c5b627696da4321eac3b8c7362e21cf.png

image.png.9a9ecf60e170a4e472bceae31588dc6e.png

 

NFO has updated:
image.png.3932238c9a52560405dc9f681d0e165d.png

 

But it's the same data:
 

image.png.c8c769b5eb2dba5e676e5cf7adecb492.png

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GrimReaper
7 minutes ago, invader said:

Yeah that's the weird thing.

Here's an example movie:
image.png.94ce3060124afb7871e90bc5f471dab6.png

 

This is in the NFO:
image.png.cb925dfe5faac7ae91d2012af540962d.png

 

image.png.0c5b627696da4321eac3b8c7362e21cf.png

image.png.9a9ecf60e170a4e472bceae31588dc6e.png

 

NFO has updated:
image.png.3932238c9a52560405dc9f681d0e165d.png

 

But it's the same data:
 

image.png.c8c769b5eb2dba5e676e5cf7adecb492.png

Hm. What is your default scraper, are you using TMDB or Universal movie scraper? 

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invader
Posted (edited)

Well I use Universal as my preference but in this testing I'm forcing it to use TMDB to make sure. Just in case, I changed my default to TMDB and tried a re-scrape and same thing. It seems to keep the existing actors no matter what. The only way so far I've figured out, is to delete the nfo, delete the movie from the TMM database and re-scrape it from scratch. When I do that I can use the universal movie scraper because I've got actors set to use TMDB.

I have raised that part of the issue in the TMM subreddit:

 

Edited by invader
adding link to reddit post
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GrimReaper
25 minutes ago, invader said:

The only way so far I've figured out, is to delete the nfo, delete the movie from the TMM database and re-scrape it from scratch. When I do that I can use the universal movie scraper because I've got actors set to use TMDB.

You should test with 'Scrape... -force best match' with TMDB scraper only, without deleting anything, see what gives. 

Or use TMDB for Actors field in Universal movie scraper and 'Scrape... -force best match' with your default.

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invader
Posted (edited)

Thanks for your help! I really appreciate it.

  

3 hours ago, GrimReaper said:

You should test with 'Scrape... -force best match' with TMDB scraper only, without deleting anything, see what gives.

Same thing, leaves IMDB actor details.

 

3 hours ago, GrimReaper said:

You should test with 'Scrape... -force best match' with TMDB scraper only, without deleting anything, see what gives. 

Or use TMDB for Actors field in Universal movie scraper and 'Scrape... -force best match' with your default.

Same thing, leaves IMDB actor details.

I think in summary, having the TMDB info in the NFO would fix it, which is a problem with TMM not replacing it for some reason however I think it would be desired behaviour for Emby to still download the art without having to open the actor when an NFO contains IMDB data as well/instead of TMDB data.

Edited by invader
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tr0nllam

The reason Emby wasn't downloading images is because your NFOs are locked via <lockdata>true</lockdata>.

TMM recently added a setting where you can choose whether or not to write NFOs as locked. If you choose not to write them as locked and re-write all NFOs, Emby will download actor images on import.

You don't even need to re-scrape the NFOs with TMDB to get the images. You can use the IMDB scraper in TMM. As long as the actor's name matches exactly, it will download the image.

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invader
53 minutes ago, tr0nllam said:

The reason Emby wasn't downloading images is because your NFOs are locked via <lockdata>true</lockdata>.

TMM recently added a setting where you can choose whether or not to write NFOs as locked. If you choose not to write them as locked and re-write all NFOs, Emby will download actor images on import.

You don't even need to re-scrape the NFOs with TMDB to get the images. You can use the IMDB scraper in TMM. As long as the actor's name matches exactly, it will download the image.

Thanks for the tip! That’s really good to know. I’ll give that a try. 

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