Suddenly lots of "playback errors--too many errors"

[sekondchakra 5]

Before 3 or 4 days ago, Emby (via my Roku and the server on my Synology under Docker) has played everything I've ever thrown at it.  Suddenly I'm getting lot's of the aforementioned playback errors.  I know that's not very helpful (yet)--but I wanted to report it in case others might be seeing this issue as well.  I'm curious if something changed/updated recently that might account for this.  (I'm running v4.7.5.0 of the server.) 

My Synology/Docker setup indicates it's been running for 4 days (which generally indicates an automatic update)--which would correspond roughly to when I started seeing these erros.

A workaround at this point is to transcode the .mkv files via handbrake into .mp4s--which has so far resulted in playable files.  (Original files via sonarr/nzbget, etc.)   Apologies if this belongs in a different forum--please feel free to move things as necessary. 

[Luke 37093]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[sekondchakra 5]

(Borrowed from here.) 

Attempted to play file via Roku device.  Throbber would spin a couple of times--then throw the above error message immediately.   File was then marked "Played".  Log sent at 00:43 EDT.  User: wilberfan

[Luke 37093]

HI there, can you please attach the corresponding Emby Server log as well? Thanks.

[Luke 37093]

@sekondchakra I've merged your topics as they're discussing the same issue. Thanks.

[sekondchakra 5]

I think this log is from around the time of the errors last night.

embyserver-63793629358.txt

[Luke 37093]

Maybe this is related?

Permission denied

 

[sekondchakra 5]

Ah, the dreaded Permission Monster.  Certainly wouldn't help things, would it?  I'm not sure what would have changed in the setup that that would suddenly be an issue, but I'll investigate that when it comes up again... 

[Luke 37093]

Let us know what you find. Thanks.

[sekondchakra 5]

First preliminary finding:  Files that play without issue have permissions for:  docker, users, and Everyone.  Recent problematic files are missing permissions for Everyone.  When I manually add read, write permissions, the file plays normally.  Sounds more like a docker/sonarr/nzbget issue, perhaps?  Emby doesn't create or modify file permissions, I wouldn't think. 

[Luke 37093]

Quote

Emby doesn't create or modify file permissions, I wouldn't think. 

Hi, that's correct. I think you're right about this.