Nvidia Shield transcoding

[DenisG 0]

Hi,

i'm not very familiar with these things, but it seems that since last update of my shield, i have to force transcoding to view images with some movies. Before that, theses movies could be viewed in direct play without problems. No problems with LG client or Windows client.

Is there anything that i can do to solve this issue ? or a new limitation with Android ?

Thanks

[ebr 14913]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[DenisG 0]

Hi ebr,

 

I use the Send report function in my app.

Example when I launch "Illusions perdues", around  02:00 PM UTC-5 (09:00 PM french time), user DenisG

No images with this movies. I have to force transcoding to see images.

 

Hope you have receveid the report. If not i can send event logs of my server.

[ebr 14913]

Are all the items you are having this problem with AVI files?  The player isn't seeing any video stream at all.  What kind of encoding is it?

[DenisG 0]

Hi, VLC returns "Codec : Xvid MPEG-4 Video (XVID)" for this sample.

I send you new logs, I just did 4 tries, with 4 avi movies, same codec xvid

- 1st movie : sound ok and image ok, automatically transcoded
- 2nd movie : sound but dark screen. I l have to manualy ask for transcoding
- 3rd movie : sound ok but dark screen. I l have to manualy ask for transcoding
- 4th movie : sound ok and image ok, direct play functional !

Hope this helps

serveurlog.txt

Edited July 8, 2022 by DenisG

[ebr 14913]

I think this is likely related to the Xvideo format which can be very problematic.  We may just need to always transcode those.

[Luke 37066]

HI, can you try sideloading our standard android app on the same device and let us know how that compares?

https://emby.media/emby-for-android.html

Thanks !

[DenisG 0]

Hi Luke,

before that, I mad a try with an other android TV device :  same issue as with my Shield.

I made a try with standard android app on 2 other android device : no issues with my xvid movies.

I mad a try on my shield with Emby + an external player (vlc, mx player) : no issue.

I have install standard android app on my shield :

apart from the fact that it is painful to use, i have succeeded launching a movie with no issue. No problem with xvid

 

So it seems that the problem comes from the native Emby player of the Android TV emby app.

 

I think the problem is recent because I was viewing some of these movies normally some weeks ago.

Regards.

[Luke 37066]

Quote

apart from the fact that it is painful to use,

Hi there, what makes you say that?

[DenisG 0]

Hi,

I have a problem with browsing the items in the app.

I have got 4 entry devices on my shield  : usb keybord, shield game controller, Logitech universal remote, and shield remote.

Only the last is fully functionnal  (no issue with Emby for Android Tv)

With the other, when I use arrows, or tab, it's not fully functionnal. For example, arrows up or down made a kind of page up, page down (skip several items).

Regards

 

[Luke 37066]

Hi, we'll take a look at it. Thanks for reporting.