MartynHill 0 Posted July 3, 2022 Share Posted July 3, 2022 Hi! I have just installed Emby Server v4.2.1.0 on my ageing FreeNAS v11.2u8 server via a Plugin. I know this is an old version of Emby, but it's the latest version available as a FreeNAS v11 Plugin and since the Ports & Packages for FreeBSD v11.2 are no longer readily accessible, the Plugin is the only approach I could find to deploy the Emby server. Upgrading my FreeNAS box isn't an option just yet... It works nicely and I can successfully playback from my existing video library using the inbuilt Emby web-player. I decided on that basis to purchase a lifetime-licence. My next step was to install Emby-Theater on my Windows (7) laptop. It installs fine (v3.0.15) and immediately finds the server on my LAN. However, when I try to connect, I receive the error "This Emby server needs to be updated. To download the latest version, please visit https://emby.media". I can't proceed past this point. In debug mode, the server log extract at the precise moment of trying to connect just shows: 2022-07-02 23:56:35.804 Info App: Udp message sent to 10.0.0.25:51449 2022-07-02 23:56:36.815 Info HttpServer: HTTP GET http://10.0.2.12:8096/emby/system/info/public. UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) EmbyTheater/3.0.15 Chrome/87.0.4280.141 Electron/11.3.0 Safari/537.36 2022-07-02 23:56:36.818 Info HttpServer: HTTP Response 200 to 10.0.0.25. Time: 2ms. http://10.0.2.12:8096/emby/system/info/public 2022-07-02 23:56:36.899 Info App: Udp message sent to 10.0.0.25:51477 When pointing my browser to http://10.0.2.12:8096/emby/system/info/public, I get the following response from v3.0.15 (I've masked some items): {"LocalAddress":"http://x.x.x.x:8096","WanAddress":"http://****.net:8096","ServerName":"emby-svr","Version":"4.2.1.0","Id":"xxxx"} The Emby-Theater client logs at this time (the laptop system clock is about 60secs behind the server): 2022-07-02 23:55:25.089 Info Main: Application path: C:\Users\m.hill\AppData\Roaming\Emby-Theater\system\Emby.Theater.exe 2022-07-02 23:55:25.110 Info Main: Emby Command line: C:\Users\m.hill\AppData\Roaming\Emby-Theater\system\Emby.Theater.exe Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1 64-Bit OS: True 64-Bit Process: False User Interactive: True Processor count: 2 Program data path: C:\Users\m.hill\AppData\Roaming\Emby-Theater Application directory: C:\Users\m.hill\AppData\Roaming\Emby-Theater\system 2022-07-02 23:55:25.202 Info Main: C:\Users\m.hill\AppData\Roaming\Emby-Theater\system\x64\electron\electron.exe "C:\Users\m.hill\AppData\Roaming\Emby-Theater\system\electronapp" "C:\Users\m.hill\AppData\Roaming\Emby-Theater\data\electron" "C:\Users\m.hill\AppData\Roaming\Emby-Theater\system\cec\cec-client.x64.exe" "C:\Users\m.hill\AppData\Roaming\Emby-Theater\system\x64\mpv\mpv.exe" 2022-07-02 23:55:25.385 Info App: Application version: 3.0.15.0 2022-07-02 23:55:25.468 Info App: Application configuration: {"EnableDebugLevelLogging":false,"EnableAutoUpdate":true,"LogFileRetentionDays":3,"RunAtStartup":false,"IsStartupWizardCompleted":false} 2022-07-02 23:55:25.471 Info App: Loading MediaBrowser.Model, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 2022-07-02 23:55:25.471 Info App: Loading MediaBrowser.Common, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 2022-07-02 23:55:25.471 Info App: Loading Emby.Theater, Version=3.0.15.0, Culture=neutral, PublicKeyToken=null 2022-07-02 23:55:25.597 Info Main: HDMI CEC driver installation was previously cancelled. 2022-07-02 23:55:25.838 Info App: Core startup complete 2022-07-02 23:55:28.846 Info TaskManager: StartupTrigger fired for task: Check for application updates 2022-07-02 23:55:28.847 Info TaskManager: Queueing task SystemUpdateTask 2022-07-02 23:55:28.854 Info TaskManager: Executing Check for application updates 2022-07-02 23:55:28.895 Info HttpClient: HttpClientManager GET: https://api.github.com/repos/MediaBrowser/Emby.Theater.Windows/releases 2022-07-02 23:55:29.513 Info TaskManager: Check for application updates Completed after 0 minute(s) and 0 seconds 2022-07-02 23:55:29.563 Info TaskManager: ExecuteQueuedTasks 2022-07-02 23:55:42.390 Info App: Disposing ApplicationHost 2022-07-02 23:55:42.390 Info App: Disposing TaskManager 2022-07-02 23:55:42.390 Info App: Disposing TaskManager Imagining a version compatibility issue between the new client and the legacy server, I then found a number of older versions of Emby-Theater from around the same time as server v4.2.1 (Summer 2019) and tried v3.0.8, 3.0.9 as well as a much older v2.77 - all find the server and report the very same error upon trying to connect. I've since tried the Windows 10 App version of Emby-Theater on another host, and the same error is displayed. Any ideas of how to move forward would be most welcome Link to comment Share on other sites More sharing options...
Luke 37366 Posted July 3, 2022 Share Posted July 3, 2022 Hi, what's keeping you from upgrading freenas? Link to comment Share on other sites More sharing options...
MartynHill 0 Posted July 3, 2022 Author Share Posted July 3, 2022 Hi Luke - an entirely valid question and upgrading FreeNAS would be the more pragmatic thing to do... As it happens, I have a bunch of legacy (Warden) based Jail's upon which I rely and also use FreeNAS's Domain Controller feature - neither of which are supported from 11.3 onwards. The effort involved in restoring all the services I use is a big task for the summer holidays... And I'm perplexed as to why a client of the same vintage as the server (v3.08) would still complain about the server version. Link to comment Share on other sites More sharing options...
JacquesSullivan 4 Posted July 5, 2022 Share Posted July 5, 2022 I have exactly the same error message from Emby-Theater (Windows 10) freshly downloaded and installed on a new computer : "This Emby server needs to be updated. To download the latest version, please visit https://emby.media". On other computers with Emby-Theater installed a few months ago, I have also the same message from one or two days. So, it's impossible to connect Emby-Theater to the server any more... Emby server is on a WD NAS and is already updated (v4.5.4.0) from a few months ago. No problem with the emby application on my LG TV. Note : excuse for my bad english, I speak french natively. Link to comment Share on other sites More sharing options...
Luke 37366 Posted July 5, 2022 Share Posted July 5, 2022 6 minutes ago, JacquesSullivan said: I have exactly the same error message from Emby-Theater (Windows 10) freshly downloaded and installed on a new computer : "This Emby server needs to be updated. To download the latest version, please visit https://emby.media". On other computers with Emby-Theater installed a few months ago, I have also the same message from one or two days. So, it's impossible to connect Emby-Theater to the server any more... Emby server is on a WD NAS and is already updated (v4.5.4.0) from a few months ago. No problem with the emby application on my LG TV. Note : excuse for my bad english, I speak french natively. HI, are you able to update to the latest version of Emby Server? Link to comment Share on other sites More sharing options...
JacquesSullivan 4 Posted July 5, 2022 Share Posted July 5, 2022 Is it possible that the problem is due to a window's update ? Link to comment Share on other sites More sharing options...
JacquesSullivan 4 Posted July 5, 2022 Share Posted July 5, 2022 my Emby server is already updated to the last version (v4.5.4.0). Link to comment Share on other sites More sharing options...
Luke 37366 Posted July 5, 2022 Share Posted July 5, 2022 8 minutes ago, JacquesSullivan said: my Emby server is already updated to the last version (v4.5.4.0). Hi, I think it's just not detecting that there's an update, but the latest version is now 4.7.4. Link to comment Share on other sites More sharing options...
JacquesSullivan 4 Posted July 5, 2022 Share Posted July 5, 2022 Oh ! OK. Is it possible to update emby server without having to recreate all my libraries ? Thanks for your help Link to comment Share on other sites More sharing options...
JacquesSullivan 4 Posted July 5, 2022 Share Posted July 5, 2022 The tool "configuration backup" will it works if I update emby server from 4.5.4 to 4.7.4 ? Link to comment Share on other sites More sharing options...
Luke 37366 Posted July 5, 2022 Share Posted July 5, 2022 31 minutes ago, JacquesSullivan said: The tool "configuration backup" will it works if I update emby server from 4.5.4 to 4.7.4 ? Hi, yes it should. Link to comment Share on other sites More sharing options...
JacquesSullivan 4 Posted July 5, 2022 Share Posted July 5, 2022 OK, thanks. I will try to do that by the end of the week. I hope the problem of not detecting a new version of emby server is solved in version 4.7.4. I hope that il will resolve the problem with emby-theatre. I will send you feedback anyway. Thank you again Luke for your availability and your clear and quick answers. 1 Link to comment Share on other sites More sharing options...
JacquesSullivan 4 Posted July 6, 2022 Share Posted July 6, 2022 (edited) Hello Luke, I updated emby server on my WD NAS and now Emby-Theatre can connect to it (no more message asking for server update). For information, I updated the OS of my NAS at the same time (from OS3 to OS5). If it can help others, here's how I did it: 1. on the emby server web page : make a backup of the configuration with the tool "configuration backup". The backup folder is on the NAS. 2. on the NAS web page : stop emby server 4.5.4 then uninstall the app. 3. on the NAS web page : update the OS from v3 to 5. 4. on the NAS web page : install manually the last version of emby server dedicated to my NAS model : emby-server-western_digital_ex2_ultra_os5_4.7.5.0_arm.bin (downloaded on https://emby.media/download.html). 5. on the NAS web page : start emby server. 6. on the emby server web page : all my librairies were still present. I just wait that the scan ended. To my amazement, I didn't need to manually load the backup folder ! Everything (libraries, current readings, new additions, etc) was kept without doing anything. A stroke of luck, Luke ? Edited July 6, 2022 by JacquesSullivan Link to comment Share on other sites More sharing options...
Luke 37366 Posted July 6, 2022 Share Posted July 6, 2022 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
Happy2Play 8422 Posted July 6, 2022 Share Posted July 6, 2022 1 hour ago, JacquesSullivan said: A stroke of luck, Luke ? No, just means the uninstall did not remove the data folder all of Emby configs/dbs are stored in and the OS upgrade did not affect that location either. Link to comment Share on other sites More sharing options...
JacquesSullivan 4 Posted July 6, 2022 Share Posted July 6, 2022 Hi, I knew that the backup folder was still there but what surprises me is that the new version of emby server found and used this backup on its own. It's strange, isn't it? 1 Link to comment Share on other sites More sharing options...
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