alonnitzan 0 Posted June 29, 2022 Share Posted June 29, 2022 Hi, Wonder if anyone can help I purchased Emby Premiere 75 Devices Monthly in May and my Subscription box was missing ie below I have reached out to billing via email, and they couldn't help. hopefully someone can assist with a fix. Mine looks like the below Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 29, 2022 Share Posted June 29, 2022 2 hours ago, alonnitzan said: I have reached out to billing via email, and they couldn't help Hi. We don't know why that status isn't showing for you but billing support is happy to help you manage your subscription whenever you wish. Link to comment Share on other sites More sharing options...
Luke 37064 Posted June 29, 2022 Share Posted June 29, 2022 We'll take a look at that status display. In the meantime please email billingsupport@emby.media Thanks ! Link to comment Share on other sites More sharing options...
alonnitzan 0 Posted July 4, 2022 Author Share Posted July 4, 2022 Thanks, I have mailed the support, however they dont have a solution for the issue Link to comment Share on other sites More sharing options...
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