Backup-plugin stopped working

[wsxws 3]

Hi there,

i didnt have a look at my embyserver for a longer time, but it seems that the backup.plugin stopped creating new backups.

its server version 4.6.4.0.

until april the 6 it made daily backups.

since that day it return errors, that it doesnt have access (withou anthing changed at the whole system)

Spoiler

Access to the path '/home/emby-backup/Emby Backup - 2022-06-27 00.10.0 - Auto' is denied.
at System.IO.FileSystem.CreateDirectory(String fullPath)
at System.IO.Directory.CreateDirectory(String path)
at Emby.Server.Implementations.IO.ManagedFileSystem.CreateDirectory(String path)
at MBBackup.ServerEntryPoint.ExecuteBackup(BackupProfile settings, CancellationToken cancellationToken, IProgress`1 progress, Boolean isAuto)
at MBBackup.Entities.ScheduledBackupTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)

root@nas:/home# ls -la
drwxrwxrwx+ 1 emby emby    428  6. Apr 09:03 emby-backup

im a little bit confused, that owning a path and mode 777 still leads to 'access denied'

any suggestions ?

 

[Luke 37233]

Hi there, can we please look at an example? Please attach the information requested in How to Report a Problem .

Thanks !

[wsxws 3]

Backup starts daily at 00:10 (see log-file)

yuo will also find a screen, where you can see when the last backup was saved.

 

 

 

embyserver.txt

Edited June 27, 2022 by wsxws

[Luke 37233]

Hi, looks like the server is being denied write access to the backups folder:

2022-06-27 00:10:00.014 Error Server Configuration Backup: Could not create backup directory /home/emby-backup/Emby Backup - 2022-06-27 00.10.0 - Auto
	*** Error Report ***
	Version: 4.6.4.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Linux version 5.16.0-0.bpo.4-amd64 (debian-kernel@lists.debian.org) (gcc-10 (Debian 10.2.1-6) 10.2.1 20210110, GNU ld (GNU Binutils for Debian) 2.35.2
	Framework: .NET Core 3.1.13
	OS/Process: x64/x64
	Runtime: opt/emby-server/system/System.Private.CoreLib.dll
	Processor count: 8
	Data path: /var/lib/emby
	Application path: /opt/emby-server/system
	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/home/emby-backup/Emby Backup - 2022-06-27 00.10.0 - Auto' is denied.

If you can resolve this, that should resolve your issue. You may find this helpful: 

Please let us know if this helps. Thanks.

[wsxws 3]

this wasnt really helpfull.

the path is owned by user and group emby and is set to 777 like shown in my first post

[Luke 37233]

1 minute ago, wsxws said:

this wasnt really helpfull.

the path is owned by user and group emby and is set to 777 like shown in my first post

I understand, but I can't tell you why the server is being denied write access as there's no way for us to know that, I can only identify that this is what is happening.

Is that path mounted to a windows share? If yes then it might be due to a defect in the .net runtime, which was resolved in .net 6 and Emby Server 4.7 uses .net 6.

[wsxws 3]

its working again.

i renamed the old folder, created a new with old name, reset ownership and everythings fine

(whysoever)

thanks and have a nice evening

 

[Luke 37233]

Thanks for the feedback.