billneftleberg 3 Posted June 22, 2022 Share Posted June 22, 2022 suddenly even after moving the folder and rescanning, the show the dead zone. is showing all 6 seasons but only 1 episode in each season. I thought it was a glitch so I moved the entire series onto another of my 6 hard drives and let emby do a rescan but even then emby only recognized 1 episode of each season, instead of the full 80 episodes that are in the series ive enclosed a screen shot is there a setting that would do this no other show is having this issue Link to comment Share on other sites More sharing options...
Luke 37068 Posted June 22, 2022 Share Posted June 22, 2022 Hi there, how are your files named and organized? is the green bubble number the only reason why you think the episodes aren't being recognized? Link to comment Share on other sites More sharing options...
billneftleberg 3 Posted June 23, 2022 Author Share Posted June 23, 2022 they are named the same in all my folders ex: The Dead Zone - 1x01 - Wheel of Fortune.avi The Dead Zone - 1x02 - What It Seems.avi etc,etc ive rescanned, ive moved the folder. and it still comes up the same way ive disconnected the drive and rescanned just to take that show out of the database along with all others on that drive, and rescanned and everything is fine. but when i add that drive back and rescan the same problem reoccurs, but only for that show its crazy I have 200,000 episodes total but only that show has this problem maybe i just need to reinstall Link to comment Share on other sites More sharing options...
GrimReaper 3294 Posted June 23, 2022 Share Posted June 23, 2022 (edited) Hey up, as asked above: 11 hours ago, Luke said: is the green bubble number the only reason why you think the episodes aren't being recognized? since that is the number of unwatched episodes, have you checked within any season itself are there more episodes present, as watched status will be retained even if you move the series out of your library and put it back again, maybe sometime in the past you did actually watch that series, as the "Played" indicator on your screenshot suggests? You can also press/untick that "Played" and see how does that compare, does the unwatched counter change? Edited June 23, 2022 by GrimReaper 1 Link to comment Share on other sites More sharing options...
billneftleberg 3 Posted June 24, 2022 Author Share Posted June 24, 2022 nope its not that simply by moving the show out of emby and rescanning resets the shows watched feature thats why this is so confusing Link to comment Share on other sites More sharing options...
GrimReaper 3294 Posted June 24, 2022 Share Posted June 24, 2022 (edited) Well, tbh, don't know what else to suggest, seeing you've already taken it out of your library and returned it subsequently. Checked mine, I have 6 seasons/80 episodes, just did the same for test purposes and they've all been read/imported back properly. Though I'm using SxxExx naming convention and that shouldn't make any difference, you might as well try, take it out, scan library, rename 1 season only, put it back, scan, see how does that compare? Edit: AND provide server log, so we can see what's been queried. Edited June 24, 2022 by GrimReaper Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted June 24, 2022 Share Posted June 24, 2022 33 minutes ago, billneftleberg said: nope its not that simply by moving the show out of emby and rescanning resets the shows watched feature thats why this is so confusing Well that is a problem as Emby tracks by providerid for each episode do that would mean you have a provider metadata issue for this Show. Only items that will ever loose there watch status on a move will be items without providerids ie no online metadata. Link to comment Share on other sites More sharing options...
Luke 37068 Posted June 25, 2022 Share Posted June 25, 2022 Hi, can you please answer this part? Quote is the green bubble number the only reason why you think the episodes aren't being recognized? Link to comment Share on other sites More sharing options...
billneftleberg 3 Posted June 25, 2022 Author Share Posted June 25, 2022 (edited) yes, other than emby does not recognize the other episodes and cannot be played on emby, though windows explorer can see and play those episodes once again this is strictly an emby issue I set up a plex server and included the one external and it found and played The Dead Zone episodes without issue. if plex can see and play all 80 episodes, it kinda has to be emby Edited June 25, 2022 by billneftleberg Link to comment Share on other sites More sharing options...
pwhodges 1531 Posted June 25, 2022 Share Posted June 25, 2022 (edited) Recently I convinced myself my similar problem was Emby until someone looking at my log pointed out my episode naming error (even though I adhere strictly to Emby conventions, that didn't prevent me from simply getting it wrong!). So uploading the log as GrimReaper suggested would help a lot. Paul Edited June 25, 2022 by pwhodges 1 Link to comment Share on other sites More sharing options...
Luke 37068 Posted June 26, 2022 Share Posted June 26, 2022 6 hours ago, billneftleberg said: yes, other than emby does not recognize the other episodes and cannot be played on emby, though windows explorer can see and play those episodes once again this is strictly an emby issue I set up a plex server and included the one external and it found and played The Dead Zone episodes without issue. if plex can see and play all 80 episodes, it kinda has to be emby If you click into one of those seasons, what do you see on the next screen? Link to comment Share on other sites More sharing options...
billneftleberg 3 Posted June 26, 2022 Author Share Posted June 26, 2022 (edited) luke i told you one episode in each season whats really frustrating is you luke asking the same questions over and over if you dont give a xxxx just go the members at least are trying to help, the only thing that shows is the first episode of each season it has NOTHING TO DO WITH THE BUBBLES no matter how man times you try to make it seem that way its emby not recognizing the other 75 episodes why can other members get this and you cant Edited June 26, 2022 by GrimReaper Language, please Link to comment Share on other sites More sharing options...
GrimReaper 3294 Posted June 26, 2022 Share Posted June 26, 2022 (edited) Your episodes have been multi-versioned (they have all been combined as different versions of a single episode), as visible from your screenshot (and it's likely undesired side-effect of parser modification due to unrelated issue, with your naming convention). I can only suggest again: On 6/25/2022 at 1:27 AM, GrimReaper said: Though I'm using SxxExx naming convention and that shouldn't make any difference, you might as well try, take it out, scan library, rename 1 season only, put it back, scan, see how does that compare? Edited June 26, 2022 by GrimReaper Link to comment Share on other sites More sharing options...
billneftleberg 3 Posted June 26, 2022 Author Share Posted June 26, 2022 (edited) luke, im sorry im getting so angry but you seem to be deliberately obtuse, like you couldnt be bothered grim reaper has tried, he seems to understand the issue, screen one has 6 seasons, each season shows only the first episode nothing else the episodes are named exactly the same way as every other show in my collection Edited June 26, 2022 by billneftleberg Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted June 26, 2022 Share Posted June 26, 2022 Can you show a screenshot of the content in season folder. But yes a Grim mentioned they are being multi-versioned but not sure exactly why. But will test your shown naming scheme listed above to see if this is reproduceable as that is a approved naming scheme. But without all specific info to reproduce the issue and being able to reproduce nothing really can be done. Link to comment Share on other sites More sharing options...
billneftleberg 3 Posted June 26, 2022 Author Share Posted June 26, 2022 8 minutes ago, GrimReaper said: Your episodes have been multi-versioned (they have all been combined as different versions of a single episode), as visible from your screenshot (and it's likely undesired side-effect of parser modification due to unrelated issue). I can only suggest again: grim i took out the entire series and rescanned no errors with any shows at all i then readded season one it showed only 1 episode Link to comment Share on other sites More sharing options...
GrimReaper 3294 Posted June 26, 2022 Share Posted June 26, 2022 4 minutes ago, billneftleberg said: I then readded season one it showed only 1 episode Renamed as SxxExx? Link to comment Share on other sites More sharing options...
billneftleberg 3 Posted June 26, 2022 Author Share Posted June 26, 2022 here you go happy Link to comment Share on other sites More sharing options...
billneftleberg 3 Posted June 26, 2022 Author Share Posted June 26, 2022 (edited) 14 minutes ago, GrimReaper said: Renamed as SxxExx? yes i just did that there was no change and it doesnt seem to be multi versioned because its no one episode its 6 differet episodes but 1 episode in 6 different seasons 1 different episode in each season namely episode 1 of season 1 episode 1 of season 2 episode 1 of season 3 episode 1 of season 4 episode 1 of season 5 episode 1 of season 6 Edited June 26, 2022 by billneftleberg Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted June 26, 2022 Share Posted June 26, 2022 Please show folder content of a season as I cannot reproduce using the naming scheme you provided. Link to comment Share on other sites More sharing options...
billneftleberg 3 Posted June 26, 2022 Author Share Posted June 26, 2022 23 minutes ago, Happy2Play said: Please show folder content of a season as I cannot reproduce using the naming scheme you provided. FILE ---A---- 6/23/2022 01:27 3/9/2013 15:12 6/26/2022 12:39 25,349 folder.jpg FILE ---A---- 6/23/2022 01:27 3/9/2013 08:48 6/26/2022 12:58 357,764,652 The Dead Zone - 1x01 - Wheel of Fortune.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:48 6/26/2022 12:59 357,400,576 The Dead Zone - 1x02 - What It Seems.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:33 6/26/2022 12:55 359,460,864 The Dead Zone - 1x03 - Quality of Life.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:53 6/26/2022 12:55 354,301,952 The Dead Zone - 1x04 - Enigma.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:53 6/26/2022 12:55 354,875,392 The Dead Zone - 1x05 - Unreasonable Doubt.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:53 6/26/2022 13:11 355,436,544 The Dead Zone - 1x06 - The House.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:50 6/26/2022 12:58 367,409,152 The Dead Zone - 1x07 - Enemy Mind.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:59 6/26/2022 12:55 356,204,544 The Dead Zone - 1x08 - Netherworld.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:46 6/26/2022 12:55 357,089,280 The Dead Zone - 1x09 - The Siege.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:50 6/26/2022 12:55 367,132,672 The Dead Zone - 1x10 - Here There Be Monsters.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:38 6/26/2022 12:55 348,725,248 The Dead Zone - 1x11 - Dinner with Dana.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:50 6/26/2022 12:55 356,872,192 The Dead Zone - 1x12 - Shaman.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:45 6/26/2022 12:55 355,618,816 The Dead Zone - 1x13 - Destiny.avi Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted June 26, 2022 Share Posted June 26, 2022 Not sure here but the version drop-down shows all episodes for that season correct? You see a Split apart button near the bottom in Media Info, correct? Link to comment Share on other sites More sharing options...
pwhodges 1531 Posted June 26, 2022 Share Posted June 26, 2022 (edited) Ninja'd... Edited June 26, 2022 by pwhodges Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 27, 2022 Share Posted June 27, 2022 19 hours ago, billneftleberg said: FILE ---A---- 6/23/2022 01:27 3/9/2013 15:12 6/26/2022 12:39 25,349 folder.jpg FILE ---A---- 6/23/2022 01:27 3/9/2013 08:48 6/26/2022 12:58 357,764,652 The Dead Zone - 1x01 - Wheel of Fortune.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:48 6/26/2022 12:59 357,400,576 The Dead Zone - 1x02 - What It Seems.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:33 6/26/2022 12:55 359,460,864 The Dead Zone - 1x03 - Quality of Life.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:53 6/26/2022 12:55 354,301,952 The Dead Zone - 1x04 - Enigma.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:53 6/26/2022 12:55 354,875,392 The Dead Zone - 1x05 - Unreasonable Doubt.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:53 6/26/2022 13:11 355,436,544 The Dead Zone - 1x06 - The House.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:50 6/26/2022 12:58 367,409,152 The Dead Zone - 1x07 - Enemy Mind.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:59 6/26/2022 12:55 356,204,544 The Dead Zone - 1x08 - Netherworld.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:46 6/26/2022 12:55 357,089,280 The Dead Zone - 1x09 - The Siege.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:50 6/26/2022 12:55 367,132,672 The Dead Zone - 1x10 - Here There Be Monsters.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:38 6/26/2022 12:55 348,725,248 The Dead Zone - 1x11 - Dinner with Dana.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:50 6/26/2022 12:55 356,872,192 The Dead Zone - 1x12 - Shaman.avi FILE ---A---- 6/23/2022 01:27 3/9/2013 08:45 6/26/2022 12:55 355,618,816 The Dead Zone - 1x13 - Destiny.avi Hi. Remove the " - " between "The Dead Zone" and the season/ep numbers and this will surely be solved as - assuming the containing folder is named exactly "The Dead Zone" that matches the multi-version naming convention. Is this in a "TV Series" library or "Mixed Content"? Link to comment Share on other sites More sharing options...
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