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suddenly one tv show is not showing all episodes


billneftleberg

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billneftleberg

suddenly even after moving the folder and rescanning, the show the dead zone. is showing all 6 seasons but only 1 episode in each season. I thought it was a glitch so I moved the entire series onto another of my 6 hard drives and let emby do a rescan but even then emby only recognized 1 episode of each season, instead of the full 80 episodes that are in the series

ive enclosed a screen shot

is there a setting that would do this

no other show is having this issue

Image1.jpg

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Hi there, how are your files named and organized? is the green bubble number the only reason why you think the episodes aren't being recognized?

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billneftleberg

they are named the same in all my folders

ex:

The Dead Zone - 1x01 - Wheel of Fortune.avi

The Dead Zone - 1x02 - What It Seems.avi

etc,etc

ive rescanned, ive moved the folder. and it still comes up the same way

ive disconnected the drive and rescanned just to take that show out of the database along with all others on that drive, and rescanned and everything is fine.

but when i add that drive back and rescan the same problem reoccurs, but only for that show

its crazy I have 200,000 episodes total but only that show has this problem

maybe i just need to reinstall

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GrimReaper

Hey up, as asked above:

11 hours ago, Luke said:

is the green bubble number the only reason why you think the episodes aren't being recognized?

since that is the number of unwatched episodes, have you checked within any season itself are there more episodes present, as watched status will be retained even if you move the series out of your library and put it back again, maybe sometime in the past you did actually watch that series, as the "Played" indicator on your screenshot suggests? You can also press/untick that "Played" and see how does that compare, does the unwatched counter change? 

Edited by GrimReaper
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billneftleberg

nope its not that simply by moving the show out of emby and rescanning resets the shows watched feature thats why this is so confusing

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GrimReaper

Well, tbh, don't know what else to suggest, seeing you've already taken it out of your library and returned it subsequently. 

Checked mine, I have 6 seasons/80 episodes, just did the same for test purposes and they've all been read/imported back properly. Though I'm using SxxExx naming convention and that shouldn't make any difference, you might as well try, take it out, scan library, rename 1 season only, put it back, scan, see how does that compare?

Edit: AND provide server log, so we can see what's been queried. 

Edited by GrimReaper
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Happy2Play
33 minutes ago, billneftleberg said:

nope its not that simply by moving the show out of emby and rescanning resets the shows watched feature thats why this is so confusing

Well that is a problem as Emby tracks by providerid for each episode do that would mean you have a provider metadata issue for this Show.

Only items that will ever loose there watch status on a move will be items without providerids ie no online metadata.

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Hi, can you please answer this part?

Quote

is the green bubble number the only reason why you think the episodes aren't being recognized?

 

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billneftleberg

yes, other than emby does not recognize the other episodes and cannot be played on emby, though windows explorer can see and play those episodes

once again this is strictly an emby issue

I set up a plex server and included the one external and it found and played The Dead Zone episodes without issue.

if plex can see and play all 80 episodes, it  kinda has to be emby

Edited by billneftleberg
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pwhodges

Recently I convinced myself my similar problem was Emby until someone looking at my log pointed out my episode naming error (even though I adhere strictly to Emby conventions, that didn't prevent me from simply getting it wrong!).

So uploading the log as GrimReaper suggested would help a lot.

Paul

Edited by pwhodges
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6 hours ago, billneftleberg said:

yes, other than emby does not recognize the other episodes and cannot be played on emby, though windows explorer can see and play those episodes

once again this is strictly an emby issue

I set up a plex server and included the one external and it found and played The Dead Zone episodes without issue.

if plex can see and play all 80 episodes, it  kinda has to be emby

If you click into one of those seasons, what do you see on the next screen?

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billneftleberg

luke i told you

one episode in each season

whats really frustrating is you luke asking the same questions over and over

if you dont give a xxxx just go

the members at least are trying to help,

 

the only thing that shows is the first episode of each season

 

it has NOTHING TO DO WITH THE BUBBLES no matter how man times you try to make it seem that way

 

its emby not recognizing the other 75 episodes

 

why can other members get this and you cant2069396247_image1.thumb.jpg.753dcc7215b8c491797bb0881f620560.jpg

Edited by GrimReaper
Language, please
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GrimReaper

Your episodes have been multi-versioned (they have all been combined as different versions of a single episode), as visible from your screenshot (and it's likely undesired side-effect of parser modification due to unrelated issue, with your naming convention). 

I can only suggest again:

On 6/25/2022 at 1:27 AM, GrimReaper said:

Though I'm using SxxExx naming convention and that shouldn't make any difference, you might as well try, take it out, scan library, rename 1 season only, put it back, scan, see how does that compare?

 

Edited by GrimReaper
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billneftleberg

luke,

im sorry im getting so angry  but you seem to be deliberately obtuse, like you couldnt be bothered

 

grim reaper has tried, he seems to understand the issue,

screen one has 6 seasons, each season shows only the first episode nothing else

the episodes are named exactly the same way as every other show in my collection

Edited by billneftleberg
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Happy2Play

Can you show a screenshot of the content in season folder.  But yes a Grim mentioned they are being multi-versioned but not sure exactly why.

But will test your shown naming scheme listed above to see if this is reproduceable as that is a approved naming scheme.

But without all specific info to reproduce the issue and being able to reproduce nothing really can be done.

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billneftleberg
8 minutes ago, GrimReaper said:

Your episodes have been multi-versioned (they have all been combined as different versions of a single episode), as visible from your screenshot (and it's likely undesired side-effect of parser modification due to unrelated issue). 

I can only suggest again:

 

grim i took out the entire series and rescanned no errors with any shows at all

i then readded season one it showed only 1 episode

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GrimReaper
4 minutes ago, billneftleberg said:

I then readded season one it showed only 1 episode

Renamed as SxxExx? 

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billneftleberg
14 minutes ago, GrimReaper said:

Renamed as SxxExx? 

yes i just did that there was no change

and it doesnt seem to be multi versioned because its no one episode its 6 differet episodes but 1 episode in 6 different seasons 1 different episode in each season

namely episode 1 of season 1

episode 1 of season 2

episode 1 of season 3

episode 1 of season 4

episode 1 of season 5

episode 1 of season 6

Edited by billneftleberg
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Happy2Play

Please show folder content of a season as I cannot reproduce using the naming scheme you provided.

image.png.448de2aa1fbd7665ae798312e7b4021a.png

image.thumb.png.fb41a087b95a809743f31f9a75d533d8.png

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billneftleberg
23 minutes ago, Happy2Play said:

Please show folder content of a season as I cannot reproduce using the naming scheme you provided.

image.png.448de2aa1fbd7665ae798312e7b4021a.png

image.thumb.png.fb41a087b95a809743f31f9a75d533d8.png

FILE    ---A----    6/23/2022 01:27    3/9/2013 15:12    6/26/2022 12:39    25,349    folder.jpg
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:48    6/26/2022 12:58    357,764,652    The Dead Zone - 1x01 - Wheel of Fortune.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:48    6/26/2022 12:59    357,400,576    The Dead Zone - 1x02 - What It Seems.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:33    6/26/2022 12:55    359,460,864    The Dead Zone - 1x03 - Quality of Life.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:53    6/26/2022 12:55    354,301,952    The Dead Zone - 1x04 - Enigma.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:53    6/26/2022 12:55    354,875,392    The Dead Zone - 1x05 - Unreasonable Doubt.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:53    6/26/2022 13:11    355,436,544    The Dead Zone - 1x06 - The House.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:50    6/26/2022 12:58    367,409,152    The Dead Zone - 1x07 - Enemy Mind.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:59    6/26/2022 12:55    356,204,544    The Dead Zone - 1x08 - Netherworld.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:46    6/26/2022 12:55    357,089,280    The Dead Zone - 1x09 - The Siege.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:50    6/26/2022 12:55    367,132,672    The Dead Zone - 1x10 - Here There Be Monsters.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:38    6/26/2022 12:55    348,725,248    The Dead Zone - 1x11 - Dinner with Dana.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:50    6/26/2022 12:55    356,872,192    The Dead Zone - 1x12 - Shaman.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:45    6/26/2022 12:55    355,618,816    The Dead Zone - 1x13 - Destiny.avi

 

 

 

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Happy2Play

Not sure here but the version drop-down shows all episodes for that season correct?

image.png.fe376aa29e925c79ec1166295de05910.png

You see a Split apart button near the bottom in Media Info, correct?

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19 hours ago, billneftleberg said:

FILE    ---A----    6/23/2022 01:27    3/9/2013 15:12    6/26/2022 12:39    25,349    folder.jpg
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:48    6/26/2022 12:58    357,764,652    The Dead Zone - 1x01 - Wheel of Fortune.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:48    6/26/2022 12:59    357,400,576    The Dead Zone - 1x02 - What It Seems.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:33    6/26/2022 12:55    359,460,864    The Dead Zone - 1x03 - Quality of Life.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:53    6/26/2022 12:55    354,301,952    The Dead Zone - 1x04 - Enigma.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:53    6/26/2022 12:55    354,875,392    The Dead Zone - 1x05 - Unreasonable Doubt.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:53    6/26/2022 13:11    355,436,544    The Dead Zone - 1x06 - The House.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:50    6/26/2022 12:58    367,409,152    The Dead Zone - 1x07 - Enemy Mind.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:59    6/26/2022 12:55    356,204,544    The Dead Zone - 1x08 - Netherworld.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:46    6/26/2022 12:55    357,089,280    The Dead Zone - 1x09 - The Siege.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:50    6/26/2022 12:55    367,132,672    The Dead Zone - 1x10 - Here There Be Monsters.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:38    6/26/2022 12:55    348,725,248    The Dead Zone - 1x11 - Dinner with Dana.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:50    6/26/2022 12:55    356,872,192    The Dead Zone - 1x12 - Shaman.avi
FILE    ---A----    6/23/2022 01:27    3/9/2013 08:45    6/26/2022 12:55    355,618,816    The Dead Zone - 1x13 - Destiny.avi

 

 

 

Hi.  Remove the " - " between "The Dead Zone" and the season/ep numbers and this will surely be solved as - assuming the containing folder is named exactly "The Dead Zone" that matches the multi-version naming convention.

Is this in a "TV Series" library or "Mixed Content"?

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