vdrover 42 Posted June 15, 2022 Share Posted June 15, 2022 I've been wracking my brain trying to figure out why some videos have the SRT subtitles added to the media folders, while others do not. I even purchased a VIP membership at open subtitles in case i was running into throttling issues. But Even after a 24 hour break, my total subtitle count remains the same. So I started experimenting with subsync. When configuring a sync task in the GUI, I noticed that that my reference file (the video in question) had a number of subtitles already present. This got me asking wether or not the open subtitles plugin skips downloading external subtitles if the video already has it. Thoughts? Link to comment Share on other sites More sharing options...
GrimReaper 3294 Posted June 15, 2022 Share Posted June 15, 2022 As per your Topic title: it is an option within each library settings whether to skip downloading subs for items that have embedded subs present. Link to comment Share on other sites More sharing options...
vdrover 42 Posted June 15, 2022 Author Share Posted June 15, 2022 Thanks for the reply. That option is deselected for my library. Link to comment Share on other sites More sharing options...
Luke 37066 Posted June 15, 2022 Share Posted June 15, 2022 Have you taken a look at this? https://support.emby.media/support/solutions/articles/44001848854-automatic-subtitle-downloads Link to comment Share on other sites More sharing options...
GrimReaper 3294 Posted June 15, 2022 Share Posted June 15, 2022 Also note that non-VIP users have limit of 200 subs/24 hrs, while for VIP users that limit is 1,000/24 hrs. If you've reached that, DL will continue on next task execution 24 hrs later. 1 Link to comment Share on other sites More sharing options...
vdrover 42 Posted June 15, 2022 Author Share Posted June 15, 2022 2 minutes ago, GrimReaper said: Also note that non-VIP users have limit of 200 subs/24 hrs, while for VIP users that limit is 1,000/24 hrs. If you've reached that, DL will continue on next task execution 24 hrs later. Yes, that's why i purchased a VIP. Yesterday I downloaded 813 subtitles. 24 hours later, no new subtitles. Link to comment Share on other sites More sharing options...
vdrover 42 Posted June 15, 2022 Author Share Posted June 15, 2022 6 minutes ago, Luke said: Have you taken a look at this? https://support.emby.media/support/solutions/articles/44001848854-automatic-subtitle-downloads I have seen that. Note that I started by deleting all the subtitles from the terminal, and then downloading subtitles fresh. 813 subtitles were downloaded. But I still have lots of movies and TV shows without SRT files. Link to comment Share on other sites More sharing options...
Luke 37066 Posted June 15, 2022 Share Posted June 15, 2022 12 minutes ago, vdrover said: I have seen that. Note that I started by deleting all the subtitles from the terminal, and then downloading subtitles fresh. 813 subtitles were downloaded. But I still have lots of movies and TV shows without SRT files. Did you consult the bottom of that article and try what it suggests? Link to comment Share on other sites More sharing options...
vdrover 42 Posted June 15, 2022 Author Share Posted June 15, 2022 2 minutes ago, Luke said: Did you consult the bottom of that article and try what it suggests? Here's what I tried: Add an additional plugin. I currently have 2 installed and working. No change. Enable all the options, including hash match. No change. Enable all the options, including hash match. No change. Manually search and download from the episode menu: I can manually download them. Link to comment Share on other sites More sharing options...
Luke 37066 Posted June 15, 2022 Share Posted June 15, 2022 Did you consult the websites for these plugins to see what they actually have? Link to comment Share on other sites More sharing options...
vdrover 42 Posted June 15, 2022 Author Share Posted June 15, 2022 1 hour ago, Luke said: Did you consult the websites for these plugins to see what they actually have? Yes. They have the subtitles I need. I downloaded them manually. Also, I can download manually from within Emby using the `Edit subtitles` menu. Is this possibly a bug? Link to comment Share on other sites More sharing options...
Luke 37066 Posted June 16, 2022 Share Posted June 16, 2022 22 hours ago, vdrover said: Thanks for the reply. That option is deselected for my library. And how did you configure the rest of the options? Link to comment Share on other sites More sharing options...
vdrover 42 Posted June 16, 2022 Author Share Posted June 16, 2022 Link to comment Share on other sites More sharing options...
Luke 37066 Posted July 3, 2022 Share Posted July 3, 2022 On 6/16/2022 at 7:47 PM, vdrover said: Can we please look at a specific example? What video are you expecting to get subtitles for, but did not? Link to comment Share on other sites More sharing options...
vdrover 42 Posted July 20, 2022 Author Share Posted July 20, 2022 (edited) @Luke OK, so I used the movie "Any Given Sunday". No SRT file in the movies folder. However, this file has subtitles embedded in the MXV. As before, I was able to manually edit/add subtitles using the `edit subitiles` menu item. Is it possible that subtitles are not downloaded for videos that have them embedded already? Edited July 22, 2022 by vdrover Link to comment Share on other sites More sharing options...
Luke 37066 Posted August 13, 2022 Share Posted August 13, 2022 On 7/20/2022 at 8:31 AM, vdrover said: @Luke OK, so I used the movie "Any Given Sunday". No SRT file in the movies folder. However, this file has subtitles embedded in the MXV. As before, I was able to manually edit/add subtitles using the `edit subitiles` menu item. Is it possible that subtitles are not downloaded for videos that have them embedded already? Hi, it depends on your library options, "skip if the video already contains embedded subtitles". Link to comment Share on other sites More sharing options...
vdrover 42 Posted August 24, 2022 Author Share Posted August 24, 2022 On 8/13/2022 at 1:11 PM, Luke said: Hi, it depends on your library options, "skip if the video already contains embedded subtitles". I do NOT have that option selected. Link to comment Share on other sites More sharing options...
Luke 37066 Posted September 14, 2022 Share Posted September 14, 2022 OK @cayars can jump on with you and take a look. Thanks. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 14, 2022 Share Posted September 14, 2022 On 8/24/2022 at 8:42 AM, vdrover said: I do NOT have that option selected. Have you setup the Open Subtitles plugin with your account info after signing up on their site? If that't not the solution, send me a PM (click on my avatar - message) and we'll get a support session setup. Link to comment Share on other sites More sharing options...
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