Sparker 31 Posted June 8, 2022 Share Posted June 8, 2022 It was suggested to me to make a Season 3 folder for a show to see when the episodes would air in Upcoming (I am waiting for the show Evil to resume Season 3). It's a great feature, so I have added other TV programs that have not ended and will resume in the coming months, but now some shows that I add to their season folders show as missing and as present,like on the screenshot The folder path is as follows: -- TV Shows ---- Superman and Lois (empty) ------ Season 2 (this is where the episode is) Some shows do not exhibit this behavior (I think mostly Season 1 shows), so it is odd to me. It doesn't matter if it is "Yesterday" or "Today" in upcoming. Link to comment Share on other sites More sharing options...
ebr 14942 Posted June 8, 2022 Share Posted June 8, 2022 Hi. Try running a library scan on your server. Link to comment Share on other sites More sharing options...
Sparker 31 Posted June 8, 2022 Author Share Posted June 8, 2022 It did not help, I should point out that this issue does not happen on the web, like accessing from http://192.168.178.11:8096/ I get it in Android TV and LG player apps. From local web browser all looks well, on my TV it looks like the first post image. Link to comment Share on other sites More sharing options...
Luke 37138 Posted June 8, 2022 Share Posted June 8, 2022 That's odd you see it on LG. Can you show an LG screenshot? Link to comment Share on other sites More sharing options...
Sparker 31 Posted June 8, 2022 Author Share Posted June 8, 2022 16 minutes ago, Luke said: That's odd you see it on LG. Can you show an LG screenshot? Apologies, just checked and it does not happen on the LG. Link to comment Share on other sites More sharing options...
ebr 14942 Posted June 9, 2022 Share Posted June 9, 2022 Is it ok on the android mobile app? Link to comment Share on other sites More sharing options...
Sparker 31 Posted June 9, 2022 Author Share Posted June 9, 2022 46 minutes ago, ebr said: Is it ok on the android mobile app? Yes it is, today on Android TV app: Both shows are in their respective season folders. Link to comment Share on other sites More sharing options...
ebr 14942 Posted June 9, 2022 Share Posted June 9, 2022 3 hours ago, Sparker said: Both shows are in their respective season folders. Exactly which shows? Link to comment Share on other sites More sharing options...
Sparker 31 Posted June 9, 2022 Author Share Posted June 9, 2022 1 minute ago, ebr said: Exactly which shows? TV Shows (root folder) ---Star Trek Strange New Worlds ------ Season 1 (episode is here) ---The Orville ------ Season 3 (episode is here) Link to comment Share on other sites More sharing options...
ebr 14942 Posted June 9, 2022 Share Posted June 9, 2022 And you are 100% sure that running a full library scan (not just scanning one library) doesn't clear that up? The missing item shouldn't exist anymore if it has appeared in the library but it is the full scan that "cleans" that up. Link to comment Share on other sites More sharing options...
Sparker 31 Posted June 9, 2022 Author Share Posted June 9, 2022 6 minutes ago, ebr said: And you are 100% sure that running a full library scan (not just scanning one library) doesn't clear that up? The missing item shouldn't exist anymore if it has appeared in the library but it is the full scan that "cleans" that up. Yes, was I not clear with my post (and screenshot) when Luke requested the same thing? I am tired of it, that's why I reported it. and even after an hour of adding the episodes the intro isn't detected as well. I am even using the 2.0.75 version of the Android TV app (for the Intro skip button and to see if this bug was fixed). Link to comment Share on other sites More sharing options...
ebr 14942 Posted June 10, 2022 Share Posted June 10, 2022 And it is only in the "Yesterday" or "Today" rows? IOW - they do clear up after a day or two? Link to comment Share on other sites More sharing options...
Sparker 31 Posted June 10, 2022 Author Share Posted June 10, 2022 (edited) Upcoming doesn't go back further than Yesterday and I don't have any shows further than "today". It also doesn't "clear up". The missing show even shows as "Played". Hope all of this helps for a fix. Edited June 10, 2022 by Sparker Link to comment Share on other sites More sharing options...
ebr 14942 Posted June 10, 2022 Share Posted June 10, 2022 And this duplicate is only in the "Upcoming" view? It doesn't show up in any other method of viewing that episode/season? Do you have the option to show missing episodes enabled for this user? Link to comment Share on other sites More sharing options...
Sparker 31 Posted June 10, 2022 Author Share Posted June 10, 2022 It only shows in Upcoming view and I have "show missing episodes" option disabled in all libraries. Link to comment Share on other sites More sharing options...
Luke 37138 Posted June 11, 2022 Share Posted June 11, 2022 Ok we'll take a look at it. Thanks. Link to comment Share on other sites More sharing options...
Sparker 31 Posted June 28, 2022 Author Share Posted June 28, 2022 I am still getting this. Looks fine in the web app, but on Android TV I was "missing" Westworld episode 1 from season 4, even though it was there, could not be played, I had to go into the Show in order to play it. Again, the seasons are their own folder in the parent of Westworld, named like "Season 4". This time, only the "missing" episode showed in "Upcoming", not twice like I previously have seen. Link to comment Share on other sites More sharing options...
ebr 14942 Posted June 28, 2022 Share Posted June 28, 2022 5 hours ago, Sparker said: I am still getting this. Looks fine in the web app, but on Android TV I was "missing" Westworld episode 1 from season 4, even though it was there, could not be played, I had to go into the Show in order to play it. Again, the seasons are their own folder in the parent of Westworld, named like "Season 4". This time, only the "missing" episode showed in "Upcoming", not twice like I previously have seen. Hi. That scenario sounds like it would be what I originally suspected and be cleared up by a library scan. Did you try that? Link to comment Share on other sites More sharing options...
Sparker 31 Posted June 28, 2022 Author Share Posted June 28, 2022 (edited) 1 hour ago, ebr said: Hi. That scenario sounds like it would be what I originally suspected and be cleared up by a library scan. Did you try that? I moved all shows from another library into a "current" TV library (shows that have not been cancelled) over the weekend and then did a full scan, and also by show to fix the intros, and then well after the library scans were completed of Season 1-3 and the empty Season 4 folder was already created for Westworld, I added Episode 1 of season 4 on Monday without initiating any manual scans, I did see that the task manager created 10 second interval thumbnails for that episode, so I assume the automated library scans happened on their own (which is also my preference, I don't want to do manual library scans every time I add an episode or two). It's highly frustrating, and I feel like I have given a complete picture of what is happening in this topic. Plus, this is for the "Upcoming" view, something that is only valid for a couple of days when the episode is present (today and yesterday) after that it is no longer displayed anyway. So its purpose is broken for me on some shows. Edited June 28, 2022 by Sparker Link to comment Share on other sites More sharing options...
ebr 14942 Posted June 28, 2022 Share Posted June 28, 2022 59 minutes ago, Sparker said: I added Episode 1 of season 4 on Monday without initiating any manual scans, I did see that the task manager created 10 second interval thumbnails for that episode, so I assume the automated library scans happened on their own If you have real time monitoring enabled, that would have ingested the new item but wouldn't have done all the processes that are done in the global library scan (likely set to occur once per day for you). So, the key would have been for a full library scan to occur after the new episode was added. Assuming that has occurred by now, does the episode show properly in the app at this point? Link to comment Share on other sites More sharing options...
Sparker 31 Posted June 28, 2022 Author Share Posted June 28, 2022 50 minutes ago, ebr said: If you have real time monitoring enabled, that would have ingested the new item but wouldn't have done all the processes that are done in the global library scan (likely set to occur once per day for you). So, the key would have been for a full library scan to occur after the new episode was added. Assuming that has occurred by now, does the episode show properly in the app at this point? OK assuming this was it (although a library scan I did on June 9 for the same issue in this topic did not fix it either) how can I invoke an automatic full library scan when content is added? Also, it does not seem to affect the web or LG players, but it does affect the Android TV one, so what is the difference? Link to comment Share on other sites More sharing options...
ebr 14942 Posted June 28, 2022 Share Posted June 28, 2022 6 minutes ago, Sparker said: Also, it does not seem to affect the web or LG players, but it does affect the Android TV one, so what is the difference? Did you check this specific occurrence with any of those other apps at the same time? I think this issue is a little different from what you originally reported and is system-wide. Link to comment Share on other sites More sharing options...
Sparker 31 Posted June 28, 2022 Author Share Posted June 28, 2022 1 minute ago, ebr said: Did you check this specific occurrence with any of those other apps at the same time? I think this issue is a little different from what you originally reported and is system-wide. Yes I confirmed it was displaying correctly ion the web app and on my LG TV last night, but not in the Android TV app. Since it always happens, it's hard to miss Link to comment Share on other sites More sharing options...
ebr 14942 Posted June 28, 2022 Share Posted June 28, 2022 Okay, whatever idiosyncrasy is there will get cleared up when we unify the apps. Thanks. Link to comment Share on other sites More sharing options...
Sparker 31 Posted June 28, 2022 Author Share Posted June 28, 2022 4 minutes ago, ebr said: Okay, whatever idiosyncrasy is there will get cleared up when we unify the apps. Thanks. It happens with the stable and beta version of the Android TV app on Nvidia Shield Pro. I get what you mean about the upcoming not removing itself when the actual media is added to the library, just wish I knew why it keeps doing it and persisting for "Today" and "Yesterday" in Upcoming. Link to comment Share on other sites More sharing options...
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