MikeyMan 8 Posted June 6, 2022 Share Posted June 6, 2022 (edited) Hi all, Thought I'd have another crack at Band of brothers in 1080p. Content starts really slowly, and after that is choppy to say the least. Never had these issues. Quality is set to automatic, which then selects 1080p - 60mbps Looking at the statistics for nerds: Video: 1080p hevc. Main 10 120 9,7mbps 23,976 FPS. Transcode (H264) Sound: English dts-hd MA 5.1 Transcode (ac3) Tried different audio tracks (ac3 direct) to no avail. Manually setting 720p does seem to work. Although statistics then show exactly the same values. Any clues what I can check? What is going on here? Edited June 6, 2022 by MikeyMan Link to comment Share on other sites More sharing options...
Luke 37067 Posted June 6, 2022 Share Posted June 6, 2022 Hi there, can we please look at an example? Thanks. Link to comment Share on other sites More sharing options...
MikeyMan 8 Posted June 7, 2022 Author Share Posted June 7, 2022 (edited) Emby servers logs are here: embyserver.txt Media Info: Not getting any error messages, just temporary (Long!) hangs. Edited June 7, 2022 by MikeyMan Link to comment Share on other sites More sharing options...
MikeyMan 8 Posted June 8, 2022 Author Share Posted June 8, 2022 Tried the exact same file on the Chromecast+GTV (wireless) and it plays without any issues. The LG with wired LAN seems to be the culprit somehow. Link to comment Share on other sites More sharing options...
Luke 37067 Posted June 8, 2022 Share Posted June 8, 2022 We have actually seen reports from users where the wireless chip on the LG tv's often performs better than wired. Link to comment Share on other sites More sharing options...
MikeyMan 8 Posted June 8, 2022 Author Share Posted June 8, 2022 I could try... It's 100mbit, but should be sufficient I guess? Not so easy to run a speedtest I guess. Let me check if the browser supports it. Link to comment Share on other sites More sharing options...
MikeyMan 8 Posted June 8, 2022 Author Share Posted June 8, 2022 It does... Speedtest on the wired connection gives 83Mbps... That's not too good. Wireless it maxes out at 125. Not that impressive, but could try a bigger file. Although it's still hanging wireless. Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted June 8, 2022 Share Posted June 8, 2022 On 6/6/2022 at 8:31 AM, MikeyMan said: Any clues what I can check? What is going on here? Can you post the ffmpeg log. Link to comment Share on other sites More sharing options...
MikeyMan 8 Posted June 8, 2022 Author Share Posted June 8, 2022 (edited) Should be this one. Although bitrate is rather low it seems from the log? ffmpeg-transcode-62d2c5b1-0fb8-4165-87be-df1bd69fb076_1.txt ffmpeg-transcode-62d2c5b1-0fb8-4165-87be-df1bd69fb076_1.txt Edited June 8, 2022 by MikeyMan Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted June 8, 2022 Share Posted June 8, 2022 And if you played without subtitles? It appears converting and burning in dvdsub subs is to much for this hardware (fps=8.6). Link to comment Share on other sites More sharing options...
MikeyMan 8 Posted June 8, 2022 Author Share Posted June 8, 2022 I'll give it a go. Think I started out without the subs. Is that server side hardware? Or TV hardware? No issues at all with Chromecast. And never had an issue with any files before. Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted June 8, 2022 Share Posted June 8, 2022 27 minutes ago, MikeyMan said: Is that server side hardware? Transcoding is done via server hardware. 28 minutes ago, MikeyMan said: No issues at all with Chromecast. Can only guess different playback methods. &TranscodeReasons=SubtitleCodecNotSupported 21:33:51.670 Stream mapping: 21:33:51.670 Stream #0:0 (hevc) -> scale_vaapi 21:33:51.670 Stream #0:6 (dvdsub) -> scale 21:33:51.670 hwupload -> Stream #0:0 (h264_vaapi) 21:33:51.671 Stream #0:2 -> #0:1 (copy) Link to comment Share on other sites More sharing options...
MikeyMan 8 Posted June 8, 2022 Author Share Posted June 8, 2022 That's weird. Just bought a new DS1520+ recently. Should be fast enough for this application I would say. Link to comment Share on other sites More sharing options...
MikeyMan 8 Posted June 9, 2022 Author Share Posted June 9, 2022 (edited) quick glance at the specs: Very much hope we can rule this out! Edited June 9, 2022 by MikeyMan Link to comment Share on other sites More sharing options...
Luke 37067 Posted June 9, 2022 Share Posted June 9, 2022 Burning in subtitles is very costly even for a powerful server machine. I would suggest using external art subtitles instead Link to comment Share on other sites More sharing options...
MikeyMan 8 Posted June 9, 2022 Author Share Posted June 9, 2022 Disabling subs does seem to help. What's the best way to go about subtitles then? From the UI of the TV? Link to comment Share on other sites More sharing options...
MikeyMan 8 Posted June 9, 2022 Author Share Posted June 9, 2022 (edited) Double Edited June 9, 2022 by MikeyMan Link to comment Share on other sites More sharing options...
Luke 37067 Posted June 16, 2022 Share Posted June 16, 2022 On 6/9/2022 at 1:33 PM, MikeyMan said: Disabling subs does seem to help. What's the best way to go about subtitles then? From the UI of the TV? @MikeyMan I would suggest using external art subtitles instead Our subtitle download features can help you acquire them. Link to comment Share on other sites More sharing options...
MikeyMan 8 Posted June 17, 2022 Author Share Posted June 17, 2022 You mean downloading during playback? Somehow even for a classic like Band of Brothers it cant seem to find many of them. Do i need to setup something? Link to comment Share on other sites More sharing options...
Luke 37067 Posted June 17, 2022 Share Posted June 17, 2022 6 hours ago, MikeyMan said: You mean downloading during playback? Somehow even for a classic like Band of Brothers it cant seem to find many of them. Do i need to setup something? Please take a look at this and let us know if it helps: https://support.emby.media/support/solutions/articles/44001848856-manual-subtitle-downloads Thanks. Link to comment Share on other sites More sharing options...
Luke 37067 Posted December 26, 2022 Share Posted December 26, 2022 @MikeyMan ? Link to comment Share on other sites More sharing options...
MikeyMan 8 Posted December 28, 2022 Author Share Posted December 28, 2022 Yes that helped. Usually disabling the subs works. No clue why though. And it's very inconsistent which subs are chosen and/or causing issues. 1 Link to comment Share on other sites More sharing options...
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