FGaray 5 Posted May 29, 2022 Share Posted May 29, 2022 Hello. I am experiencing an issue configuring a Movie library. The files are store in a Synology NAS and they have the correct permissions assigned. I can browse the share content from Windows' File Explorer by the IP as well as the DNS name with no issues. In Emby, I receive "The path could not be found. Please ensure the path is valid and try again." Any idea what could be causing this issue? Link to comment Share on other sites More sharing options...
FGaray 5 Posted May 29, 2022 Author Share Posted May 29, 2022 Sorry, forgot to include the logs embyserver.txt Link to comment Share on other sites More sharing options...
GrimReaper 3330 Posted May 29, 2022 Share Posted May 29, 2022 4 minutes ago, FGaray said: I can browse the share content from Windows' File Explorer by the IP as well as the DNS name with no issues. Have you tried mounting it in your OS and enter that path? Link to comment Share on other sites More sharing options...
FGaray 5 Posted May 29, 2022 Author Share Posted May 29, 2022 Oh yeah! I have the share mapped and can browse the content with no issues. Link to comment Share on other sites More sharing options...
GrimReaper 3330 Posted May 29, 2022 Share Posted May 29, 2022 4 minutes ago, FGaray said: Oh yeah! I have the share mapped and can browse the content with no issues. So have you tried inserting that local path as Library path? Link to comment Share on other sites More sharing options...
FGaray 5 Posted May 29, 2022 Author Share Posted May 29, 2022 I made it the M:\ drive but Emby doesn't see it. It isn't listed in the list of local drives. Link to comment Share on other sites More sharing options...
GrimReaper 3330 Posted May 29, 2022 Share Posted May 29, 2022 (edited) Is Emby running under the same user? 2022-05-29 11:59:03.911 Info Main: Application path: C:\Users\Emby2\AppData\Roaming\Emby-Server\system\EmbyServer.dll Is Emby2 restricted account? Edited May 29, 2022 by GrimReaper Link to comment Share on other sites More sharing options...
FGaray 5 Posted May 29, 2022 Author Share Posted May 29, 2022 Nope I can browse the share with no issues from Windows explorer. Link to comment Share on other sites More sharing options...
FGaray 5 Posted May 29, 2022 Author Share Posted May 29, 2022 Now it says I have the wrong user name and password: "System.IO.IOException: System.IO.IOException: The user name or password is incorrect. : '\\nas01\video\Movies'" Which account is it using to authenticate, the Windows Account Emby2? Link to comment Share on other sites More sharing options...
FrostByte 5061 Posted May 29, 2022 Share Posted May 29, 2022 Are you running Emby as a service? 1 Link to comment Share on other sites More sharing options...
FGaray 5 Posted May 29, 2022 Author Share Posted May 29, 2022 Yes! Link to comment Share on other sites More sharing options...
Solution FrostByte 5061 Posted May 29, 2022 Solution Share Posted May 29, 2022 Okay, you need to go into services and start the Emby service with a userid and password that are exactly the same as one on your NAS and has read/write permissions to your files, folders, shares, etc. When running as a service Emby uses the account which started the service to gain access. By default, all Windows services start with a system account which won't have access to your NAS 2 Link to comment Share on other sites More sharing options...
FGaray 5 Posted May 29, 2022 Author Share Posted May 29, 2022 Bingo! Thank you SOOOOOO very much. You guys rock! Have a great weekend! 2 1 Link to comment Share on other sites More sharing options...
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