cw-kid 192 Posted May 26, 2022 Share Posted May 26, 2022 Just restarted my Emby Server and now it does not load in the browser it says - Could not find file '\dashboard-ui\dashboard.html'. I tried rebooting the PC and also installing the latest Emby version over the top but its still the same. I see this error section in the server log *** Error Report *** Version: 4.7.1.0 Command line: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\system\EmbyServer.dll Operating system: Microsoft Windows 6.1.7601 Service Pack 1 Framework: .NET 6.0.2 OS/Process: x64/x64 Runtime: C:/Users/Administrator/AppData/Roaming/MediaBrowser-Server/system/System.Private.CoreLib.dll Processor count: 2 Data path: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server Application path: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\system SharpDX.SharpDXException: SharpDX.SharpDXException: HRESULT: [0x8876086A], Module: [SharpDX.Direct3D9], ApiCode: [D3DERR_NOTAVAILABLE/NotAvailable], Message: Unknown at SharpDX.Result.CheckError() at SharpDX.Direct3D9.Direct3D.CreateDevice(Int32 adapter, DeviceType deviceType, IntPtr hFocusWindow, CreateFlags behaviorFlags, PresentParameters[] presentationParametersRef, Device returnedDeviceInterfaceOut) at SharpDX.Direct3D9.Device..ctor(Direct3D direct3D, Int32 adapter, DeviceType deviceType, IntPtr hFocusWindow, CreateFlags behaviorFlags, PresentParameters[] presentationParametersRef) at Emby.Codecs.Dxva.Detection.DecoderEnumerator..ctor(ILogger logger, Direct3D d3d, DxvaDeviceInfo deviceInfo, DisplayMode currentDisplayMode, List`1 codecList) at Emby.Codecs.Dxva.Detection.MainDetector.DoCodecs() Source: SharpDX TargetSite: Void CheckError() 2022-05-26 12:16:54.018 Info DxvaCodecProvider: End GetCodecList() 2022-05-26 12:16:54.026 Info QuickSyncCodecProvider: ProcessRun 'ffdetect_qsvencdec' Execute: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\system\ffdetect.exe -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 qsvencdec -print_format json -disable_dx11 2022-05-26 12:16:54.575 Info QuickSyncCodecProvider: ProcessRun 'ffdetect_qsvencdec' Process exited with code 0 - Succeeded 2022-05-26 12:16:54.776 Info QuickSyncDx11CodecProvider: ProcessRun 'ffdetect_qsvencdec' Execute: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\system\ffdetect.exe -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 qsvencdec -print_format json 2022-05-26 12:16:55.012 Info QuickSyncDx11CodecProvider: ProcessRun 'ffdetect_qsvencdec' Process exited with code 0 - Succeeded 2022-05-26 12:16:55.072 Info NvidiaCodecProvider: ProcessRun 'ffdetect_nvencdec' Execute: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\system\ffdetect.exe -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 nvencdec -print_format json -disable_dx11 2022-05-26 12:16:55.094 Info NvidiaCodecProvider: ProcessRun 'ffdetect_nvencdec' Process exited with code 1 - Failed 2022-05-26 12:16:55.152 Info AmfCodecProvider: ProcessRun 'ffdetect_amfenc' Execute: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\system\ffdetect.exe -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 amfenc -print_format json 2022-05-26 12:16:55.177 Info AmfCodecProvider: ProcessRun 'ffdetect_amfenc' Process exited with code 0 - Succeeded 2022-05-26 12:16:55.562 Info CodecManager: CodecList: 2022-05-26 12:17:03.507 Error Server: Error processing request *** Error Report *** *** Error Report *** Version: 4.7.1.0 Command line: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\system\EmbyServer.dll Operating system: Microsoft Windows 6.1.7601 Service Pack 1 Framework: .NET 6.0.2 OS/Process: x64/x64 Runtime: C:/Users/Administrator/AppData/Roaming/MediaBrowser-Server/system/System.Private.CoreLib.dll Processor count: 2 Data path: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server Application path: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\system System.IO.FileNotFoundException: System.IO.FileNotFoundException: Could not find file 'C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\system\dashboard-ui\dashboard.html'. File name: 'C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\system\dashboard-ui\dashboard.html' at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options) at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize) at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize) at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream fileStream, String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize) at System.IO.FileStream..ctor(String path, FileStreamOptions options) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileStream(String path, FileOpenMode mode, FileAccessMode access, FileShareMode share, Int32 bufferSize, FileOpenOptions fileOpenOptions, Int64 preAllocationSize) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileStream(String path, FileOpenMode mode, FileAccessMode access, FileOpenOptions fileOpenOptions) at Emby.Server.Implementations.ResourceFileManager.GetResourceFileStream(ReadOnlySpan`1 basePath, ReadOnlySpan`1 virtualPath, Int64 offset) at Emby.Web.Api.PackageCreator.GetResource(ReadOnlyMemory`1 virtualPath, String localizationCulture, String appVersion, Int64 offset) at Emby.Web.Api.DashboardService.<>c__DisplayClass22_0.<Get>b__0(Int64 offset, Int64 length, CancellationToken cancellationToken) at Emby.Server.Implementations.HttpServer.FileWriter.SetContentResponseHeaders(Nullable`1 reportedTotalContentLength, CancellationToken cancellationToken) at Emby.Server.Implementations.HttpServer.HttpResultFactory.GetStaticResult(IRequest requestContext, StaticResultOptions options) at Emby.Web.Api.DashboardService.Get(GetDashboardResource request) at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task) at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken) at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken) Source: System.Private.CoreLib TargetSite: Microsoft.Win32.SafeHandles.SafeFileHandle CreateFile(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, System.IO.FileOptions) 2022-05-26 12:17:06.522 Error Server: Error processing request *** Error Report *** How can I fix this? Thank you. Link to comment Share on other sites More sharing options...
Luke 37258 Posted May 26, 2022 Share Posted May 26, 2022 Hi, please attach the complete emby server log. Thanks. Link to comment Share on other sites More sharing options...
cw-kid 192 Posted May 26, 2022 Author Share Posted May 26, 2022 18 minutes ago, Luke said: Hi, please attach the complete emby server log. Thanks. Hi Luke Thanks for the reply. Please check your DM for logs zip file. Link to comment Share on other sites More sharing options...
cw-kid 192 Posted May 26, 2022 Author Share Posted May 26, 2022 There is no dashboard.html file in this folder \Users\Administrator\AppData\Roaming\MediaBrowser-Server\system\dashboard-ui\: However there is one in this sub folder \Users\Administrator\AppData\Roaming\MediaBrowser-Server\system\dashboard-ui\dashboard Tried restoring the whole MediaBrowser-Server folder from yesterdays backup and rebooted but its still the same. Link to comment Share on other sites More sharing options...
cw-kid 192 Posted May 26, 2022 Author Share Posted May 26, 2022 (edited) Some progress, I installed version 4.7.1.0 again over the top. This now works on the actual server PC: http://localhost:8096/web/index.html#!/dashboard and I can see the Emby dashboard page OK, I did that by right clicking the Emby icon in the system tray etc. This also works on my laptop now URL: http://192.168.0.2:8096/web/index.html#!/dashboard But the URL I had original bookmarked and that I have always used, no longer works and still gives the below error: http://192.168.0.2:8096/web/dashboard.html Could not find file '\dashboard-ui\dashboard.html'. So the URL seems to have changed? Edited May 26, 2022 by cw-kid Link to comment Share on other sites More sharing options...
Luke 37258 Posted May 26, 2022 Share Posted May 26, 2022 I would just bookmark this: http://192.168.0.2:8096 Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted May 26, 2022 Share Posted May 26, 2022 (edited) 7 hours ago, cw-kid said: But the URL I had original bookmarked and that I have always used, no longer works and still gives the below error: http://192.168.0.2:8096/web/dashboard.html Could not find file '\dashboard-ui\dashboard.html'. So the URL seems to have changed? This has be an issue for bookmarks for years and what works today many not work tomorrow. But yes this issue started back when url changed to with "/index.html#!/". Sure Luke tried to provide workarounds but those eventually break also. But if you need/want to bookmark a specific page you will need to update the bookmark. Edited May 26, 2022 by Happy2Play Link to comment Share on other sites More sharing options...
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