torontoNW Posted May 6 Share Posted May 6 Hello, On my LGTV (55B8), EMBY takes between 30 seconds and over one minute to start playing a movie, tv show, etc. This is happening after upgrading to 1.0.35 on May 1st this year (2022). Is it possible to roll back the app to an earlier version? Thanks. Link to comment Share on other sites More sharing options...
Luke Posted May 9 Share Posted May 9 Hi there @torontoNW can we please look at an example? Thanks ! Link to comment Share on other sites More sharing options...
Stappel Posted May 10 Share Posted May 10 I noticed a difference in loading also. Slower than before. I think it is due to subtitles. I think it is now first extracting the subtitles from the file before it starts playing. Before it started playing directly and after xx seconds the subtitles appeared, now the subtitles are there right from the start. 1 1 Link to comment Share on other sites More sharing options...
nanuk Posted May 18 Share Posted May 18 I described the same issue here Link to comment Share on other sites More sharing options...
caaptusss Posted May 22 Share Posted May 22 Hello, Same problem here, since the last update of Emby client on LG TV, i have a lot of problem when i launch a 4K film. I have the blue circle of loading on the screen since some minutes (or more) and the client didn't take any stop command. I don't test if i have this problem if i don't active the subtitles but if it's the problem, have you a solution ? Thanks 1 Link to comment Share on other sites More sharing options...
shurupov Posted May 31 Share Posted May 31 Hi I agree with others, have the same problem after update webos client to 1.0.35 and server to 4.7.1.0. In previous versions all work good. If waiting about 2-5 minutes of blue circle playing started and subtitles work. Link to comment Share on other sites More sharing options...
requa3r0 Posted June 2 Share Posted June 2 (edited) I also have huge issues with latest LG app version 1.0.35 The menu is often missing on playback. And I have an endless spinning wheel, but video is playing just fine. There is no way to pause or go back etc. The work-around is to jump to LG home screen with home button. This pauses the video. The menu is back when you reload emby and the playback resumes. Am I the only one with this issue? I hope a new version of the app is on its way. Edited June 2 by requa3r0 Link to comment Share on other sites More sharing options...
donniedarko83 Posted June 2 Share Posted June 2 Same issue here. No problem with other clients so far Link to comment Share on other sites More sharing options...
SeoToX Posted June 6 Share Posted June 6 (edited) Same issue, only with the LG client. Can you please fix it? Edited June 6 by SeoToX Link to comment Share on other sites More sharing options...
Nathanael Posted June 9 Share Posted June 9 (edited) Same issue here. The media is playing with and a spinning circle. Subtitels are not displayed. And on the server dashboard you can not see the stream playing. It is nog happening in alle media but on most of them. The files playing are mkv h265. After about 5min in the movie the spinning wheel disapears, the menu is usable again and the subtitels are displayed. It seems that it is happening on the movies where the audio is transcoded. As soon as you skip, the audio is out of sync. Edited June 9 by Nathanael Link to comment Share on other sites More sharing options...
Utini Posted June 10 Share Posted June 10 Same issue here. I believe it is because of subtitles. In some cases it works instantly, in some cases it has to load like 5-10 minutes. Even when it is the same file with the same subtitles. I am connected with local network (1 Gbit/s with LG TV on 5 Ghz WiFi ACX and good signal) Link to comment Share on other sites More sharing options...
SeoToX Posted June 10 Share Posted June 10 Temporary fixes: - extract the subtitle with an mkv extractor - use any other client - drop Emby I had to buy a Chromecast with Google TV, but seriously thinking about just drop Emby, the Emby fork doesn't have these problems... Link to comment Share on other sites More sharing options...
nanuk Posted June 10 Share Posted June 10 The most simple workaround till this problem is fixed is to set the subtitles OFF in the movie/series screen befor pressing PLAY. So the Movie/Episode will start at once like it should be... after the Movie/Episode started playing simply select and activate the requested Subs from the OSD. This works without any problem. 1 2 Link to comment Share on other sites More sharing options...
cooolboy Posted June 15 Share Posted June 15 (edited) Same issue here with subrip type of subtitles. Been doing the workaround with setting subtitles to off before pressing play but it's super annoying. If you forget to do that you have to exit the app. Hope they fix it soon! Edited June 15 by cooolboy Link to comment Share on other sites More sharing options...
nanuk Posted June 15 Share Posted June 15 you can disable the subtitles globally in the server options until the problem is fixed. Link to comment Share on other sites More sharing options...
Nathanael Posted June 15 Share Posted June 15 The workaround seems to work and have have not encountered the issue again. Off topic, I tried the same thing on "problematic" media on my XBOX Series X/S where the app would just crash or not show the subtitle. and disabling the subtitles before start also allows the media to be played normally. And continuous to play normally even when i enable subtitles during playback. @Cooolboy, I also have set it globally, but the "remember subtitle track selection" should also be disabled. Because otherwise when you resume a movie the subtitle is enabled by default.. Link to comment Share on other sites More sharing options...
requa3r0 Posted June 26 Share Posted June 26 @Luke HI Luke. Is an update for the LG emby app on the way, sorting out the issue with missing main menu and spinning wheel etc Thanks again for a great app. Link to comment Share on other sites More sharing options...
Luke Posted July 2 Share Posted July 2 On 6/26/2022 at 4:38 AM, requa3r0 said: @Luke HI Luke. Is an update for the LG emby app on the way, sorting out the issue with missing main menu and spinning wheel etc Thanks again for a great app. Hi there @requa3r0 can we please look at an example? Please attach the information requested in how to report a media playback issue. Thanks ! Link to comment Share on other sites More sharing options...
Luke Posted August 1 Share Posted August 1 Hi, this is resolved for the next update to the emby LG app. Thanks. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now