marauder 17 Posted April 29, 2022 Share Posted April 29, 2022 I have 2 Samsung TVs. One is ks8500 model which runs tizen 2.4 is that version no longer supported? It’s showing 1.0.94 installed and no updates available. My other tv is nu6900 and it has 1.1.06 Is my ks series not compatible with the new version? Link to comment Share on other sites More sharing options...
FrostByte 5055 Posted April 29, 2022 Share Posted April 29, 2022 9 minutes ago, marauder said: I have 2 Samsung TVs. One is ks8500 model which runs tizen 2.4 is that version no longer supported? It’s showing 1.0.94 installed and no updates available. My other tv is nu6900 and it has 1.1.06 Is my ks series not compatible with the new version? Samsung doesn't accept updates for TVs after 5 years. You will need to update from usb in order to get current. Link to comment Share on other sites More sharing options...
marauder 17 Posted April 29, 2022 Author Share Posted April 29, 2022 Ahh ok, thanks. Any documentation on how to do that? I notice my Netflix has gotten comes ui changes, but not sure if that’s an app update or not. does that hold true for the main OS? Link to comment Share on other sites More sharing options...
FrostByte 5055 Posted April 29, 2022 Share Posted April 29, 2022 Instructions for usb install is in the pinned link Firmware updates are different. It looks like your TV had a firmware update last Dec ver 1250 Link to comment Share on other sites More sharing options...
marauder 17 Posted April 29, 2022 Author Share Posted April 29, 2022 Thanks. Yea my tv is on that version currently Link to comment Share on other sites More sharing options...
FrostByte 5055 Posted April 29, 2022 Share Posted April 29, 2022 Have you checked the store for an update on your 2018? I'm seeing v 1.2.6 available for that year and my model Link to comment Share on other sites More sharing options...
marauder 17 Posted April 29, 2022 Author Share Posted April 29, 2022 I haven't checked, it's a spare TV, so it doesn't get used much. Only turn it on every few months. Thanks for the instructions for my other TV. Seems like it'll be a bit of a pain, with having to reinstall/update the app every month. Install seems straight forward and simple. Do you know if samsung blocks the app after a month, or just gives you the warning? Link to comment Share on other sites More sharing options...
FrostByte 5055 Posted April 29, 2022 Share Posted April 29, 2022 The app is compiled on a Samsung server, and they automatically add something which disables the app after 30 days from the time the devs compile it. The devs did add a warning of their own that starts a couple days before that date so you can update early and not have it disable itself right when you need it. It is a pain, and how Samsung forces devs to go through them and the store. Link to comment Share on other sites More sharing options...
marauder 17 Posted April 29, 2022 Author Share Posted April 29, 2022 thanks, yea thats a bit annoying. Not sure why samsung disables updates after 5 years. I couldn't find anything online regarding it. Link to comment Share on other sites More sharing options...
FrostByte 5055 Posted April 29, 2022 Share Posted April 29, 2022 (edited) Luke just mentioned it a few times here that Samsung told him they would no longer take submissions for 2015 and 2016 TVs. I would imagine 2017 is coming soon but haven't seen it mentioned yet. It kind of follows their normal 5 years of support though because whenever I've called Samsung, they mention 5 years. Edited April 29, 2022 by FrostByte Link to comment Share on other sites More sharing options...
FrostByte 5055 Posted April 29, 2022 Share Posted April 29, 2022 When Samsung tests an app they test using a TV from each year's model tier (premium tier, standard tier, etc) . So, by not supporting older TVs they save themselves money. Link to comment Share on other sites More sharing options...
marauder 17 Posted April 29, 2022 Author Share Posted April 29, 2022 yea and a way to push people to get a new TV. That would make sense why some apps in the app store don't show up on my older tv, when they do on my new one. 1 Link to comment Share on other sites More sharing options...
FrostByte 5055 Posted April 29, 2022 Share Posted April 29, 2022 It's possible they make an exception for the big guys like Netflix, etc. Though there is no way I can prove that. Link to comment Share on other sites More sharing options...
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