Why TS-464C can only use software decoding？

[mzacer 0]

why am I already a lifetime member or can't use hardware decoding？

[Luke 37178]

Hi there, can you please provide an ffmpeg log example? Thanks.

[mzacer 0]

I just saw the same problem in another thread, using the same CPU, Jasper's N5105

HW Acceleration not working - QNAP - Emby Community

It has been half a month since his theme, is there still no new version to support this cpu?

[Luke 37178]

We plan to support Jasper in upcoming updates. Thanks.

[mzacer 0]

The upcoming update refers to the official version or the beta version, thank you for your reply

[softworkz 3341]

@mzacer  Jasper Lake might already work..

..under the following conditions:

• You have Linux Kernel 5.4 or later
• You have set the kernel parameter:  i915.enable_guc=2
  please see here: https://01.org/linuxgraphics/downloads/firmware
• Your distribution has the "right" firmware included
  (to date, Intel couldn't tell us what that means and how to determine) 
• You are using Emby Server Beta or Emby Server 4.7.0 or later

[mzacer 0]

2 hours ago, softworkz said:

@mzacer  Jasper Lake might already work..

..under the following conditions:

• You have Linux Kernel 5.4 or later
• You have set the kernel parameter:  i915.enable_guc=2
  please see here: https://01.org/linuxgraphics/downloads/firmware
• Your distribution has the "right" firmware included
  (to date, Intel couldn't tell us what that means and how to determine) 
• You are using Emby Server Beta or Emby Server 4.7.0 or later

ok,let me test

Edited May 17, 2022 by mzacer
text wrong