Collection Visible under "Collections" but doesn't show up in Movies

[Blackal 1]

I have two collections that show up on the Collections tab, but they do not show up when I look in the movies library, but all my other collections do.  When I look at the collection from the collection tab, I can see all the movies in there, and can play them from there.  But when on the movies tab, even if I don't group by collection, none of these moves are anywhere to be found.

 

I'm so confused how something can be in the collection, but not in the library it got the collection from.  

 

Other things of note (maybe): 

• Emby is not saving images or nfo file to the folders with these movies, but has for all my other movies.
• When I view the Movies library in Infuse on my apple tv 4k, I can see these collections in that UI.
• This all seems new since the latest update on synology package center to 4.6.7.0-704060700
• Startup log after a restart: https://pastebin.com/Y87eEZJJ

 

Any thoughts?

Collection Screen:

 

View of one of the collections:

1

 

View from the Movies Library:

Edited March 22, 2022 by Blackal

[Luke 37272]

Hi, are the movies in that collection part of that movie library?

[Blackal 1]

Hi Luke!

Yes, they are in the folder that the library is based on.  

 

jsiegal@Siegal_DS910:~$ ls /volume1/Media/Movies/N/
'A Nightmare on Elm Street (1984)'  'A Nightmare on Elm Street 3 Dream Warriors (1987)'    'A Nightmare on Elm Street Part 2 Freddys Revenge (1985)'  'New Nightmare (1994)'  'North by Northwest (1959)'
'A Nightmare on Elm Street (2010)'  'A Nightmare on Elm Street 4 The Dream Master (1988)'  'A Nightmare on Elm Street The Dream Child (1989)'         'Next Friday (2000)'

 

[GrimReaper 3331]

You're also missing Lethal Weapon Collection in Library view, which should be there between Leon and Logan. And your Nightmare... Collection should have more CDs on poster (like on Rocky Collection), as there's are 8 items within. 

Do you have any Filters enabled in your Movie library (Filter button will be blue)?

[Blackal 1]

WOW.  Do I feel dumb now.  Yes, there was a filter, when I cleared it, the movies showed up correctly :facepalm: 

Thank you for helping me see that!  I am still curious about the metadata files and images not being written though...if anyone has any idea about that

I don't **think** it is a permissions issue, because some of them have nfo, and images and some of them don't, so that means at least some of them are able to write to the folders.  I have docker containers that move my video files into the directory for emby to pick them up so they are owned by my docker user, but the emby system user in synology has full control of these folders.

For instance:

'/volume1/Media/Movies/N/New Nightmare (1994)':
total 18142812
       0 drwxrwxr-x 1 dockerlimited users          48 Mar 21 18:52  .
       0 drwxrwxr-x 1 dockerlimited users         660 Mar 21 18:55  ..
18142812 -rw-rw-r-- 1 dockerlimited users 18578238558 Nov  5 05:28 'New Nightmare (1994).mkv'

'/volume1/Media/Movies/N/Next Friday (2000)':
total 18416988
       0 drwxrwxr-x 1 dockerlimited users          94 Feb 14 17:49  .
       0 drwxrwxr-x 1 dockerlimited users         660 Mar 21 18:55  ..
     120 -rw-r--r-- 1 dockerlimited users      120802 Feb 14 17:49 'Next Friday (2000).en.srt'
18416868 -rw-rw-r-- 1 dockerlimited users 18858869127 Jun 11  2020 'Next Friday (2000).mkv'

'/volume1/Media/Movies/N/North by Northwest (1959)':
total 10183728
       0 drwxrwxr-x 1 dockerlimited users         220 Feb  1 13:08  .
       0 drwxrwxr-x 1 dockerlimited users         660 Mar 21 18:55  ..
      52 -rwxrwxr-x 1 dockerlimited users       50610 Jan 11 15:02  fanart.jpg
     124 -rwxrwxr-x 1 dockerlimited users      124053 Feb  1 13:08 'North by Northwest (1959).en.srt'
10182928 -rwxrwxr-x 1 dockerlimited users 10427314475 Jan  7 09:56 'North by Northwest (1959).mkv'
      16 -rwxrwxr-x 1 dockerlimited users       16028 Jan 31 22:30 'North by Northwest (1959).nfo'
     608 -rwxrwxr-x 1 dockerlimited users      619203 Jan  7 10:15  poster.jpg

 

Is there a good action I can take, and then post the log file to figure out what is going on here?

Thanks!

Justin

[Luke 37272]

Quote

Thank you for helping me see that!  I am still curious about the metadata files and images not being written though...if anyone has any idea about that

What exactly is the problem?

[Happy2Play 8361]

Best guess permission.  Can you select edit images on say "New Nightmare (1994)" and change a image and post the server log.

[Blackal 1]

Looks like you were right!  Thanks for telling me the right thing to see the error in the log.  I assumed (wrongly) that the emby user having read/write permissions to the share in Synology DSM would allow that user to read/write in the folder even though it was owned by dockerlimited (my docker user).  That wasn't correct, so I changed the ownership to emby:emby (and added dockerlimited to emby group) and all look well now.

 

Thank you for the help everyone!