insomniDave 0 Posted March 21, 2022 Share Posted March 21, 2022 Hello all. So I'm trying to log into my account on my phone and on the browser and it's saying that my info is wrong. If i'm able to sign onto the forums than I would think I can login to the app on my phone and or my browser. Any help if you can. Thank you in advance. Link to comment Share on other sites More sharing options...
Luke 37071 Posted March 21, 2022 Share Posted March 21, 2022 Hi, that's not necessarily true. Are you trying to sign into your server, or someone else's? Link to comment Share on other sites More sharing options...
insomniDave 0 Posted March 21, 2022 Author Share Posted March 21, 2022 Well I cleared cache and data on the emby app and try logging in like I normally do and it keeps saying i'm wrong. I don't know what else to do. Link to comment Share on other sites More sharing options...
insomniDave 0 Posted March 21, 2022 Author Share Posted March 21, 2022 I guess I'll have to make a new account. No clue why I'm locked out. Link to comment Share on other sites More sharing options...
insomniDave 0 Posted March 21, 2022 Author Share Posted March 21, 2022 No help from anyone. I have servers attached to this account and I can't log in. I can log in here to the forums but not to log into Emby app. Link to comment Share on other sites More sharing options...
Luke 37071 Posted March 21, 2022 Share Posted March 21, 2022 Are you trying to sign into your server, or someone else's? Link to comment Share on other sites More sharing options...
insomniDave 0 Posted March 22, 2022 Author Share Posted March 22, 2022 Just my emby app. With my username insomnidave so I can get to the servers that's already there. Literally just trying to log into the app and it won't let me. I even tried the web browser and it still won't let me Link to comment Share on other sites More sharing options...
insomniDave 0 Posted March 22, 2022 Author Share Posted March 22, 2022 I've been using emby for a few years I've never seen this issue Link to comment Share on other sites More sharing options...
Luke 37071 Posted March 22, 2022 Share Posted March 22, 2022 1 minute ago, insomniDave said: Just my emby app. With my username insomnidave so I can get to the servers that's already there. Literally just trying to log into the app and it won't let me. I even tried the web browser and it still won't let me Is it your server, or someone else's server? Link to comment Share on other sites More sharing options...
insomniDave 0 Posted March 22, 2022 Author Share Posted March 22, 2022 Someone elses Link to comment Share on other sites More sharing options...
Luke 37071 Posted April 9, 2022 Share Posted April 9, 2022 @insomniDave were you able to connect? The owner of the server may have revoked your access. Did you check with them? Link to comment Share on other sites More sharing options...
insomniDave 0 Posted April 9, 2022 Author Share Posted April 9, 2022 I didn't lose access to a 3rd party server I can't log into the actual emby account when you first make one. It doesn't matter I made a brand new account since I keep getting the run around and no one understands what I'm saying. Ty anyways. Link to comment Share on other sites More sharing options...
pwhodges 1531 Posted April 9, 2022 Share Posted April 9, 2022 Have you asked the server owner to re-establish the link from their server to your Emby Connect account (which they can do by simply deleting it and remaking it). This often resolves issues of this kind. Alternatively, do you have the login details to access the server directly without using Emby Connect? Paul Link to comment Share on other sites More sharing options...
Luke 37071 Posted April 14, 2022 Share Posted April 14, 2022 On 4/9/2022 at 2:09 PM, insomniDave said: I didn't lose access to a 3rd party server I can't log into the actual emby account when you first make one. It doesn't matter I made a brand new account since I keep getting the run around and no one understands what I'm saying. Ty anyways. @insomniDave I apologize and I understand the problem now. Would you mind giving it another try and let us know if it's still the same? Thanks ! Link to comment Share on other sites More sharing options...
insomniDave 0 Posted April 14, 2022 Author Share Posted April 14, 2022 Yes it worked. Thank you so much. I appreciate your understanding Link to comment Share on other sites More sharing options...
Luke 37071 Posted April 14, 2022 Share Posted April 14, 2022 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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