316882698 0 Posted March 21, 2022 Share Posted March 21, 2022 When I play 4K hevc format video, the hardware transcoding is Intel quicksync When he plays from the beginning for about 20 seconds, the video will automatically pause and can't continue to play. Even if I press the play button on the screen, I can't play it. I can only close this web page In addition, pause is also displayed on the instrument panel of the emby server. If you continue to press play, you can see that Intel quicksync continues hardware decoding, but the picture of the mobile browser has been suspended. This is the case with the chorm browser of the computer and the browser of the mobile phone Screenrecorder-2022-03-16-22-08-26-543.mp4 embyserver.txt ffmpeg-transcode-f7073be6-4234-467a-8daf-6c73188b0172_1.txt hardware_detection-63783485947.txt Link to comment Share on other sites More sharing options...
316882698 0 Posted March 21, 2022 Author Share Posted March 21, 2022 Link to comment Share on other sites More sharing options...
Luke 37066 Posted May 7, 2022 Share Posted May 7, 2022 @316882698 are you still having an issue with this? You should have a better experience using our native android app as it can direct play more formats without any transcoding. For browser playback, this should be improved in the upcoming Emby Server 4.7 release. Please let us know if this helps. Thanks. Link to comment Share on other sites More sharing options...
316882698 0 Posted May 7, 2022 Author Share Posted May 7, 2022 17 minutes ago, Luke said: @316882698 你还有这个问题吗？使用我们的原生安卓应用程序，您应该有更好的体验，因为它可以直接播放更多格式而无需任何转码。 对于浏览器播放，这应该会在即将发布的 Emby Server 4.7 版本中得到改进。请让我们知道这是否有帮助。谢谢。 Yes, the problem still exists. I downloaded 4.7 Bata version before and found that this problem still exists Link to comment Share on other sites More sharing options...
Luke 37066 Posted May 7, 2022 Share Posted May 7, 2022 31 minutes ago, 316882698 said: Yes, the problem still exists. I downloaded 4.7 Bata version before and found that this problem still exists @316882698 can you please provide log examples from that? Thanks ! Link to comment Share on other sites More sharing options...
316882698 0 Posted May 9, 2022 Author Share Posted May 9, 2022 On 2022/5/7 at PM1点20分, Luke said: @316882698 您能否提供其中的日志示例？谢谢 ！ ffmpeg-转码-48b01bdc-a7b9-4131-a03c-f1e704497484_1.txthardware_detection-63787715173.txtembyserver.txt Graphics card is rtx 3080 ，system is win10，emby version is4.7.0.38 beta Link to comment Share on other sites More sharing options...
Luke 37066 Posted June 2, 2022 Share Posted June 2, 2022 Hi, are you still having an issue with this? Link to comment Share on other sites More sharing options...
noistr 4 Posted June 24, 2022 Share Posted June 24, 2022 On 2022/6/3 at AM7点20分, Luke said: 你好，你还有这个问题吗？ Hello, I also have the same problem. My server uses win10 system, emby version 4.6.4.0, the graphics card is NVIDIA geforce gtx1650, and the client uses Google Chrome (103.0.5060.53). This problem has been around for a long time. I hope it can be solved. Thank you. Link to comment Share on other sites More sharing options...
316882698 0 Posted June 24, 2022 Author Share Posted June 24, 2022 (edited) On 2022/6/3 at AM7点20分, Luke said: 你好，你还有这个问题吗？ 即使我更新了服务器，我仍然有这个问题 emby 4.7.4.0 embyserver (2).txt ffmpeg-transcode-197e139a-cfac-4498-8339-74d4bdf9a704_1.txt hardware_detection-63791685977.txt Edited June 24, 2022 by 316882698 Link to comment Share on other sites More sharing options...
noistr 4 Posted June 24, 2022 Share Posted June 24, 2022 On 6/3/2022 at 7:20 AM, Luke said: Hi, are you still having an issue with this? In addition, I can normally play 4K hevc video files with the edge browser, and the server displays them directly. @Luke Link to comment Share on other sites More sharing options...
visproduction 122 Posted June 24, 2022 Share Posted June 24, 2022 3, Possibly related. Do you need driver updates? in your hardware_detection.txt line 1658 Your config has --enable-amf, and --enable-cuda but there are errors: line 1662 "Message": "Failed to load AMF library dll" line 1642 "Category": 0, "Message": "Cannot load nvcuda.dll" Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted June 24, 2022 Share Posted June 24, 2022 Could this be the bandwidth doubling while converting h265 to h264 (20Mbps to 40Mbps)? Link to comment Share on other sites More sharing options...
316882698 0 Posted June 27, 2022 Author Share Posted June 27, 2022 On 2022/6/25 at AM2点23分, visproduction said: 3、 可能相关。您需要驱动程序更新吗？ 在你的 hardware_detection.txt 第 1658 行 您的配置有 --enable-amf 和 --enable-cuda 但有错误： 第 1662 行 第 1642 行 my gpu is uhd630 not amd or nvidia Link to comment Share on other sites More sharing options...
visproduction 122 Posted June 27, 2022 Share Posted June 27, 2022 3, Is there an option to remove the unused encode commands in ffmpeg. One would think if the library is not found, then not doing anything further is expected. Maybe ffmpeg attempts to find the dll causes some issue and kills the encode. That would be actually a ffmpeg bug, because it should not do that. Related post with a lot of details and way too many steps... Since you gpu is uhd630, maybe this forum post does not apply. Link to comment Share on other sites More sharing options...
316882698 0 Posted June 28, 2022 Author Share Posted June 28, 2022 19 hours ago, visproduction said: 3, Is there an option to remove the unused encode commands in ffmpeg. One would think if the library is not found, then not doing anything further is expected. Maybe ffmpeg attempts to find the dll causes some issue and kills the encode. That would be actually a ffmpeg bug, because it should not do that. Related post with a lot of details and way too many steps... Since you gpu is uhd630, maybe this forum post does not apply. This is a different problem. It does not have the option of GPU transcoding, but I can see the option of GPU transcoding in my settings. When I use uhd630 to transcode 1080p movies, it does not have this problem, but transcoding 4K movies will have problems。The following attachment is the transcoding log of 1080p movie ffmpeg-transcode-63541ebf-9118-4ff3-89f6-ad6c378b2006_1.txt embyserver (1).txt Link to comment Share on other sites More sharing options...
visproduction 122 Posted June 28, 2022 Share Posted June 28, 2022 (edited) 3, have you seen this post: First quick look at this post, seems to say hardware fails and software encoding works. The last page has a lot of technical notes and it seems that 1080P is supported, but 4K is not. I did not read everything. I've heard that hardware products may not get permission from the owners of HEVC codec to encode, play or otherwise handle some video or audio codec. Does uhd630 not have permission to encode all possible features of HEVC video? I don't know. It's possible. Hardware companies limit video and audio features all the time, sometimes for licensing costs and often just because less than 1% of their users would use it. I think everyone knows this already. In regards to an expectation that everything should run smoothly from one format to encode to another; in post production for film and video, we only work with masters. If a customer brings in a compressed video / audio format, it's usually refused. Or we convert it back to a master with a loss of 1 generation quality. Of course, master uncompressed or lossless compression copies are very large and that becomes a problem trying to do anything with an average server. Using masters is how the industry avoids any of these problems with encoding. If you had an original master, I would guess your 4K encoding would work fine, but take a lot more time, because of the file size. Edited June 28, 2022 by visproduction Link to comment Share on other sites More sharing options...
Luke 37066 Posted July 13, 2022 Share Posted July 13, 2022 Hi, are you still running into this? Have you updated to Emby Server 4.7.5? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now