knotted 0 Posted March 18, 2022 Share Posted March 18, 2022 I've had this problem for a while, every time I open Emby on Catalina I just get a blank screen. No errors in the interface, just a blank screen. The most recent version is installed. Link to comment Share on other sites More sharing options...
Luke 37064 Posted March 19, 2022 Share Posted March 19, 2022 Hi there, what is the version number of the app that yo have installed? Is MacOS fully up to date? Link to comment Share on other sites More sharing options...
knotted 0 Posted May 3, 2022 Author Share Posted May 3, 2022 (edited) Sorry I've been so long in responding, it's been a busy time for me. I am running Catalina 10.15.7, and Emby continues to fail at 2.1.4 (9). Is there a pref file I can delete to try to reset the settings? Edited May 3, 2022 by knotted Link to comment Share on other sites More sharing options...
Luke 37064 Posted May 7, 2022 Share Posted May 7, 2022 Hi, have you updated to emby for macos 2.1.6? Link to comment Share on other sites More sharing options...
knotted 0 Posted May 7, 2022 Author Share Posted May 7, 2022 I just did. It does not appear to have resolved the problem. Link to comment Share on other sites More sharing options...
Luke 37064 Posted May 10, 2022 Share Posted May 10, 2022 On 5/2/2022 at 8:08 PM, knotted said: Sorry I've been so long in responding, it's been a busy time for me. I am running Catalina 10.15.7, and Emby continues to fail at 2.1.4 (9). Is there a pref file I can delete to try to reset the settings? Can you try uninstalling and reinstalling the app? Link to comment Share on other sites More sharing options...
knotted 0 Posted May 11, 2022 Author Share Posted May 11, 2022 No change. Link to comment Share on other sites More sharing options...
knotted 0 Posted May 14, 2022 Author Share Posted May 14, 2022 (edited) Starting Emby from Terminal I get the following output 022-05-14 15:13:03.269 Emby[87916:2710477] DiskCookieStorage changing policy from 2 to 0, cookie file: file:///Users/xxxx/Library/Containers/com.emby.mobile/Data/Library/Cookies/Cookies.binarycookies [INFO] GCDWebServer started on port 12344 and reachable at http://localhost:12344/ 2022-05-14 15:13:03.462 Emby[87916:2710477] Started http daemon: http://localhost:12344/ 2022-05-14 15:13:03.463 Emby[87916:2710477] Loading _startUrl http://localhost:12344/index.html? 2022-05-14 15:13:03.477 Emby[87916:2710477] Reachability Flag Status: -R ------- networkStatusForFlags 2022-05-14 15:13:03.477 Emby[87916:2710477] Reachability Flag Status: -R ------- networkStatusForFlags Could not create a 'com.apple.iphone.axserver-systemwide' sandbox extension 2022-05-14 15:13:03.649 Emby[87916:2710477] -[MyMainViewController webView:didStartProvisionalNavigation:] 2022-05-14 15:13:10.484 Emby[87916:2710477] Successfully registered for remote notifications 2022-05-14 15:13:10.490 Emby[87916:2710477] Firebase Registration Token Received: cRZq06fOfEdXga1M4BN5Og:APA91bGOXF1_CZnvXdpRqIAKVhHKg8DRQODOVSMo_7QOIv2auWCQ36WBwzCZuiF49jwvR4_Vwx_fy-lQpQv5qOyD5Pfc3U0vQV3iFBlW9fESVp4-M_6sWaK-3MYPqJYbLJnD5BRVkkhJ 2022-05-14 15:13:15.562 Emby[87916:2710477] **************_____________**************AXError: MKStarRatingView is not a kind of NSView 1 AccessibilityBundles 0x00007fff41bbca83 _AXBValidationCheckIsKindOfClass + 201 2022-05-14 15:13:15.671 Emby[87916:2710477] **************_____________**************AXError: AVPlayerView is not a kind of NSView 1 AccessibilityBundles 0x00007fff41bbca83 _AXBValidationCheckIsKindOfClass + 201 [ERROR] No more data available on socket 15 2022-05-14 15:13:23.693 Emby[87916:2710477] -[MyMainViewController webView:didFailProvisionalNavigation:withError:]---=====Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo={NSErrorFailingURLKey=https://localhost:12344/index.html?, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <F2668353-FC3A-4EB9-9898-6B7868E19F0D>.<1>, _kCFStreamErrorCodeKey=-2102, NSLocalizedDescription=The request timed out., _WKRecoveryAttempterErrorKey=<WKReloadFrameErrorRecoveryAttempter: 0x7f954325f7b0>, networkTaskDescription=LocalDataTask <F2668353-FC3A-4EB9-9898-6B7868E19F0D>.<1>, _kCFStreamErrorDomainKey=4, NSErrorFailingURLStringKey=https://localhost:12344/index.html?, NSUnderlyingError=0x7f954321fd30 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 "(null)" UserInfo={_kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4}}} Additionally, if I run curl http://localhost:12344/index.html I get a valid response. Edited May 14, 2022 by knotted Link to comment Share on other sites More sharing options...
knotted 0 Posted May 26, 2022 Author Share Posted May 26, 2022 I'm just wondering if there is anything further I can do, or just move on to another product. Link to comment Share on other sites More sharing options...
Luke 37064 Posted May 26, 2022 Share Posted May 26, 2022 Hi, apologies for the delay. We are looking into this. Thanks. Link to comment Share on other sites More sharing options...
knotted 0 Posted May 26, 2022 Author Share Posted May 26, 2022 Thanks for the update. Link to comment Share on other sites More sharing options...
knotted 0 Posted June 27, 2022 Author Share Posted June 27, 2022 No updates? I realize your team is probably fairly small, but an update would be nice... Maybe even a workaround. Link to comment Share on other sites More sharing options...
Luke 37064 Posted July 3, 2022 Share Posted July 3, 2022 Hi, we're still looking into this. Apologies for the delay. Link to comment Share on other sites More sharing options...
rmcclain 0 Posted March 18, 2023 Share Posted March 18, 2023 I am getting the same thing. Reinstalled, no change. Found every file on my filesystem related to emby and deleted them and reinstalled and rebooted. No change. One day it was working and the next day it wasn't.. I didn't update emby or OSX or anything before the problem started. Link to comment Share on other sites More sharing options...
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