QuentinBeuvelet 0 Posted March 11, 2022 Share Posted March 11, 2022 Hi guys! Got my server setup and running on a Shield Pro. My girlfriend is mainly using it, and is recently having some problems while watching a show on Fire Tablet 10" (Android). What's happening sometimes: Video pausing and loading for a loooong time, sometimes never resuming Video stopping Even had the app just closing (crashing I guess?) When she tries to restart the app, it has some difficulty even getting back to the Dashboard, sometimes just landing on the "Pick a server" screen. When this happens to her, I open Emby on my phone (Android too), and I have sometimes the same issues trying to get to the Dashboard. It's never consistent, but always coming back this past few days (maybe 2-3 days), though we use Emby once in a while so the issue might be older than that. Even on webapp it's difficult to access it, so getting the logs are a bit difficult. (Tried to get to the path on the Shield but I might need to have root access to get them directly from the source). Luckily got the embyserver.txt through the webapp a couple of minutes right after it happened this morning, so I joined it. The only suspicious things that I could see in are the "local ip address" warning and multiple SocketExceptions, but you guys know better ^^ embyserver-1.txt Link to comment Share on other sites More sharing options...
Luke 37069 Posted March 12, 2022 Share Posted March 12, 2022 HI, what time did the problem occur based on the timeframe of this log file? Link to comment Share on other sites More sharing options...
QuentinBeuvelet 0 Posted March 12, 2022 Author Share Posted March 12, 2022 Got the logs file a couple of minutes after it happened, so I'd say in the last 15 minutes of it Link to comment Share on other sites More sharing options...
QuentinBeuvelet 0 Posted March 16, 2022 Author Share Posted March 16, 2022 Any hindsights yet? Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted March 17, 2022 Share Posted March 17, 2022 Were there ffmpeg logs made for this session? As there appears to be directplay error. &TranscodeReasons=DirectPlayError Link to comment Share on other sites More sharing options...
QuentinBeuvelet 0 Posted March 17, 2022 Author Share Posted March 17, 2022 I don't seem to have those anymore, but I remember having a lot more logging files than today for example. What log files should I be looking for next time it happens? Link to comment Share on other sites More sharing options...
Luke 37069 Posted March 17, 2022 Share Posted March 17, 2022 11 hours ago, QuentinBeuvelet said: I don't seem to have those anymore, but I remember having a lot more logging files than today for example. What log files should I be looking for next time it happens? Hi, the next time it occurs, please capture the emby server log and the ffmpeg log (if one was generated). Thanks. 1 Link to comment Share on other sites More sharing options...
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