CogyG 3 Posted February 22, 2022 Share Posted February 22, 2022 (edited) He Guys, Just got a new tv, Samsung QN95a Neo, and Emby server keeps crashing playing some files. I think it has to do something with frame rate. Shield is on 4k59.94 Emby plays Display mode 2160/59,94 OG media frame rate: 23.98 Refresh frame rate off Match Frame rate off (When on, server also crashes) i dont understand…… thanks embyserver-63781149319.txt hardware_detection-63781149267.txt Edited February 22, 2022 by CogyG Link to comment Share on other sites More sharing options...
Luke 37096 Posted February 22, 2022 Share Posted February 22, 2022 Hi, what do you mean exactly by server crashing? Link to comment Share on other sites More sharing options...
CogyG 3 Posted February 22, 2022 Author Share Posted February 22, 2022 Emby client stops playing en server stops and i need to open the server again before using the client again. I can play a couple of minutes a movie, and then the same problem Link to comment Share on other sites More sharing options...
CogyG 3 Posted February 23, 2022 Author Share Posted February 23, 2022 What could be the problem Luke? Link to comment Share on other sites More sharing options...
CogyG 3 Posted March 1, 2022 Author Share Posted March 1, 2022 Can someone help me please. Just bought a new tv, updated emby to lifetime member. And the server keeps failing after a couple of minutes playing a 4k movie? And i see it's transcoding, but i needs to play direct. embyserver.txtffmpeg-transcode-edf3e055-dc8d-463c-8862-72b146f96f4d_1.txtembyserver-63781752346.txthardware_detection-63781752357.txt Link to comment Share on other sites More sharing options...
ebr 14925 Posted March 1, 2022 Share Posted March 1, 2022 Hi. Make sure you have gone into the permissions for the server app (Android Settings->Apps->Emby Server->Permissions) and enabled media and file access. System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/storage/COGYG/homes/CogyG/Emby metadata-transcoding/cache/cache/temp/6dfb59968c2b4c7d8a4e310484327b91.jpg' Also make sure you have installed the server to the internal storage of the Shield (not attached or external storage). Link to comment Share on other sites More sharing options...
CogyG 3 Posted March 2, 2022 Author Share Posted March 2, 2022 14 hours ago, ebr said: Hi. Make sure you have gone into the permissions for the server app (Android Settings->Apps->Emby Server->Permissions) and enabled media and file access. System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/storage/COGYG/homes/CogyG/Emby metadata-transcoding/cache/cache/temp/6dfb59968c2b4c7d8a4e310484327b91.jpg' Also make sure you have installed the server to the internal storage of the Shield (not attached or external storage). embyserver (1).txtffmpeg-transcode-e5f24504-56a9-4f52-9892-ee56495f6453_1.txt Did would you said. ALso downloaded the newest beta version. But now i wont play anything. Is this all due to the nvidias shield update? Link to comment Share on other sites More sharing options...
ebr 14925 Posted March 2, 2022 Share Posted March 2, 2022 Hi. This error usually indicates that you have not installed the app to internal storage: CANNOT LINK EXECUTABLE "/data/user/0/com.emby.embyserver/files/ffmpeg/ffmpeg": library "libc++_shared.so" not found: needed by main executable Are you sure you did that? Link to comment Share on other sites More sharing options...
CogyG 3 Posted March 2, 2022 Author Share Posted March 2, 2022 28 minutes ago, ebr said: Hi. This error usually indicates that you have not installed the app to internal storage: CANNOT LINK EXECUTABLE "/data/user/0/com.emby.embyserver/files/ffmpeg/ffmpeg": library "libc++_shared.so" not found: needed by main executable Are you sure you did that? Yes is did. everything is installed on the shield Link to comment Share on other sites More sharing options...
ebr 14925 Posted March 2, 2022 Share Posted March 2, 2022 And you went to Settings->Apps->EmbyServer->Permissions and turned on media and files? You may have to re-install the app after turning on that permission. Link to comment Share on other sites More sharing options...
CogyG 3 Posted March 2, 2022 Author Share Posted March 2, 2022 Yes, for both embyserver and emby client. Already factory reset the Shield, uninstalled emby client and server, removed everything from libary No succes. Also every movie has video <Unknown> Never had this before Link to comment Share on other sites More sharing options...
CogyG 3 Posted March 2, 2022 Author Share Posted March 2, 2022 (edited) I just re installed the server, but the normal version. And i can play the movies again. prob a problem with the beta. a files are on the shield right now But still when playing a 4K movie within 2 minutes, the movie stops, servers stops and i need to restart the server again. i’m out of ideas ffmpeg-transcode-fb017174-913d-415f-a8dc-153ffdf9bba1_1.txt hardware_detection-63781848048.txt hardware_detection-63781847972.txt embyserver (2).txt Edited March 2, 2022 by CogyG Link to comment Share on other sites More sharing options...
ebr 14925 Posted March 2, 2022 Share Posted March 2, 2022 Do you use DLNA? If not, please try turning that off in the server settings. Link to comment Share on other sites More sharing options...
CogyG 3 Posted March 2, 2022 Author Share Posted March 2, 2022 Don’t use it. it is on, on default. It getting better, i pauzes no after a couple of minutes, and after 10-15sec, the movie continues. Next tip please Link to comment Share on other sites More sharing options...
Luke 37096 Posted March 2, 2022 Share Posted March 2, 2022 3 hours ago, CogyG said: Don’t use it. it is on, on default. It getting better, i pauzes no after a couple of minutes, and after 10-15sec, the movie continues. Next tip please Can you please try turning it off anyway and then restarting the server? Thanks. Link to comment Share on other sites More sharing options...
CogyG 3 Posted March 3, 2022 Author Share Posted March 3, 2022 Thanks Luke, i think that did it. Watched a couple of minutes, but no problems so far. Can i adjust this database cache size for a faster usage of the client/server? It’s a bit slower than than before Link to comment Share on other sites More sharing options...
Luke 37096 Posted March 4, 2022 Share Posted March 4, 2022 Yes you can. Link to comment Share on other sites More sharing options...
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