praxs 0 Posted January 10, 2022 Share Posted January 10, 2022 Hi, I have some Dr. House videos, and I'm having some trouble to watch it On Roku, it only works the Portuguese Brazil audio, even when I select the english, does not works On Android, the same files, does not loads the subtitles But, on Chrome Web works fine Some help with it? Link to comment Share on other sites More sharing options...
pwhodges 1538 Posted January 10, 2022 Share Posted January 10, 2022 A common reason for the audio problem is if both audio tracks are marked as "default" in the source file. For the subtitle issue the type of subtitles and whether the file is being transcoded may be the key to finding the cause. Paul Link to comment Share on other sites More sharing options...
Luke 37248 Posted January 10, 2022 Share Posted January 10, 2022 Quote On Android, the same files, does not loads the subtitles @praxs HI there, can we please look at an example? Please attach the information requested in how to report a media playback issue. Thanks ! Link to comment Share on other sites More sharing options...
praxs 0 Posted January 10, 2022 Author Share Posted January 10, 2022 (edited) Hi @Luke, sorry forget to attach the Log, I'm having trouble downloading it, so I'm starting a new one It seems like @pwhodges catched the error, I'm changing manually the default audio to test it later Edited January 10, 2022 by praxs Link to comment Share on other sites More sharing options...
Luke 37248 Posted January 11, 2022 Share Posted January 11, 2022 On 1/10/2022 at 2:19 PM, praxs said: Hi @Luke, sorry forget to attach the Log, I'm having trouble downloading it, so I'm starting a new one That would be great, thanks. Link to comment Share on other sites More sharing options...
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