2019 Tube Nvidia Shield 4k issues

[deej1978 5]

14 hours ago, justinrh said:

So it is not completely accurate to say the tube has a problem with 4k files.  It is certain software on the tube, namely ExoPlayer.

It's always helpful though to state which device is having the issue right off the bat, because other NVidia shields don't have this problem, so it might not be the devices failt in terms of hardware but it's only happening on the Tube version of the shield.