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condordancer1
Posted (edited)

Ciao dal menu impostazioni e sparito tutto cio che riguarda la gestione del server (Plug in librerie ecc)

640841699_Immagine2021-12-26004608.png.9d322c9ebb5c3bb74517f7151e6a1194.png

Immagine 2021-12-26 004358.png

Edited by condordancer1
Posted

Hi there, is Condor an admin user?

condordancer1
Posted (edited)

Hello, Yes untill yesterday yes! But i upgrade the latest version, I can see my Key !!!

Immagine 2021-12-26 141754.png

Edited by condordancer1
Posted

@cayars can jump on with you and take a look at what's going on. Thanks.

condordancer1
Posted

ok thank you very much! How we can?

Posted

Try clearing your browser cache and see if that helps.
Try doing a CTRL-F5 (hold ctrl key down and press F5) in the browser.  Logout and back in again.

If that doesn't help, send me a PM (private message) by clicking on my name (then message) and we can setup a remote session using Teamviewer or similar.

Let us know,
Carlo

condordancer1
Posted

Grazie Carlo ,purtroppo non funziona!!!

Posted

Try one last thing for us.  Login with a different browser or with Emby Theater if you have that.
All we want to see is if the alternate client can see this missing information or not.

Feel free to PM again and we can do a remote session and I can help you fix this.
Carlo

condordancer1
Posted

Ciao Carlo! Da qualsiasi utente da lo stesso risultato

Ho un altro problema! Con l'ultima versione di EMBY spesso il NAS spegne il programma

@cayars

Posted

Can you upload the embyserver log file that matches the time of this happening?

condordancer1
Posted

La cosa si sta facendo difficile per me! Se vuoi ti mando le coordinate per entrare come amministratore cosi puoi operare direttamente tu

Posted

@condordancer1 you can easily locate emby server log files by following the instructions here:

We're happy to help you resolve this. Thanks !

condordancer1
Posted

grazie mille ma non riesco a risolvere

 

Posted

@condordancer1 we're happy to help you resolve this. Can you please supply the information requested? Thanks !

condordancer1
Posted

Ciao Luke non riesco a capire come posso scaricare i log files. devo operare sul server o sul pc?

condordancer1
Posted

yes i'm here teamviewer 244 229 060 pw jbr1pi3h

@cayars

Posted

Been trying to hookup but time zones making it difficult.
Every time I try to connect the remote software isn't running.

Then we trade messages which gets a reply 6 hours later or so due to time difference.
We're going to need to setup a specific date/time to do this most likely.

condordancer1
Posted

Ciao fissa tu un appuntamento se è possibile per domenica

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