muriloyvens 0 Posted December 13, 2021 Share Posted December 13, 2021 Hello I am having problems when I try to play videos on android device. Some movies works and others no. I try to find any padron but i cannot found anything. When I try to play the screen start but stays in 00:00 with black screen. The same video works on PC and smart TV. I try to convert the file but do not worked too. I update to the beta version to see if it is a problem of version but no success; Emby Server: 4.7.0.18 beta Emby android: Android 3.2.32 Any ideas? embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37065 Posted December 15, 2021 Share Posted December 15, 2021 HI, do you have the same problem with 4.7.0.19? Link to comment Share on other sites More sharing options...
muriloyvens 0 Posted December 15, 2021 Author Share Posted December 15, 2021 Hello I updated now to 4.7.0.19 and the problem persist. Link to comment Share on other sites More sharing options...
Luke 37065 Posted December 22, 2021 Share Posted December 22, 2021 What kind of video are you trying to play? Link to comment Share on other sites More sharing options...
muriloyvens 0 Posted December 22, 2021 Author Share Posted December 22, 2021 Video formar is mp4 Specs: Vídeo Título 720p H264 Codec H264 Perfil High Nível 40 Resolução 1280x536 Proporção da imagem 160:67 Entrelaçado Não Framerate 23,976 Taxa 1.306 kbps Bit da imagem 8 bit Formato do pixel yuv420p Quadros de referência 1 Audio Título English AAC 6 ch (Default) Idioma English Codec AAC Perfil LC Canais 6 ch Taxa 320 kbps Taxa da amostra 48.000 Hz Padrão Sim I tried another videos with same format and codecs and a few works and others not. I cannot found the cause. Link to comment Share on other sites More sharing options...
Luke 37065 Posted December 22, 2021 Share Posted December 22, 2021 Can you provide a sample video for testing? Thanks. Link to comment Share on other sites More sharing options...
muriloyvens 0 Posted December 22, 2021 Author Share Posted December 22, 2021 Hello The video has 1.5G I attached to wetransfer https://wetransfer.com/downloads/b12c3e3aac5a08aa814efe929c07455320211222163347/291383a8407046feac4bf97c94d52d2420211222163418/16d603 Link to comment Share on other sites More sharing options...
Luke 37065 Posted December 29, 2021 Share Posted December 29, 2021 OK we're looking into it but just FYI, this is an mkv file that's been renamed to .mp4. Link to comment Share on other sites More sharing options...
Luke 37065 Posted January 9, 2022 Share Posted January 9, 2022 @muriloyvens please try again with Emby for Android 3.2.34+. Thanks. Link to comment Share on other sites More sharing options...
muriloyvens 0 Posted January 10, 2022 Author Share Posted January 10, 2022 Hello After upgrade the video works fine. Thanks! Link to comment Share on other sites More sharing options...
Solution Luke 37065 Posted January 10, 2022 Solution Share Posted January 10, 2022 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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