Проблема воспроизведения видеоматериала на Fire TV Stick 4K

[unitymedia 2]

Добрый день ,

emby app на  Fire TV Stick 4K воспроизводится не правильно, к примеру на приставке с android tv  видеоматериал воспроизводиться правильно .

На fire tv 4k

 

[ebr 15663]

Hi.  This is a home video and it is playing upside down?  Can you be sure the orientation in the video metadata is correct?

[Luke 40068]

How does playing in the web app compare?

[unitymedia 2]

Еще раз,

на приставке android tv правильно воспроизводится,  через броузер тоже правильно воспроизводится, ошибка только на fire tv 4k

[ebr 15663]

9 minutes ago, unitymedia said:

Again,

on the android TV set-top box is correctly reproduced, through the browser is also correctly reproduced, the error is only on fire tv 4k

Now that is really strange as the Android TV and the Fire are using the exact same player.  What is the app version on your Fire?

[unitymedia 2]

2.0.48a

[unitymedia 2]

Тишина . ))))

[ebr 15663]

Hi.  Sorry, I do not know how the Fire could be different from the same version on a different device but the screen shot above does not look like it is from the Fire TV app.  If it is, exactly where was that?

[unitymedia 2]

[ebr 15663]

On 11/29/2021 at 8:12 PM, unitymedia said:

 

На fire tv 4k

 

Hi.  Where were you in the app when you took this screen shot?

[unitymedia 2]

управление приложениями

[ebr 15663]

Hi.  No, the screen shot I quoted.  The one with the video with the big play button in the middle of it....

[unitymedia 2]

smartphone

[ebr 15663]

14 minutes ago, unitymedia said:

smartphone

You said the problem was on the Fire TV...

[unitymedia 2]

Телефоном фотографировал как выглядит на экране телевизора .

[ebr 15663]

Okay, exactly where were you in the TV app when you took that picture?  How did you get to that screen?

[unitymedia 2]

Включил приложение, выбрал видеоролик, нажал воспроизведение .

[ebr 15663]

6 hours ago, unitymedia said:

I turned on the application, selected a video, pressed play.

Hi.  Exactly where did you "select a video" and by that do you mean you focused it or opened a detail page for it?

What is the type of library this video is in?  Is it Home Videos and Photos?

That screen shot looks like it is from a photo slide show instead of from video playback.  Is the video actually playing?  What happens if you hit the "Play" button on your remote when that screen is up?